Book Hotels in Puerto Diablo

"The Casitas section in which we stayed was beautiful; enormous room/suite and everything spotless. Great housekeeping daily, the grounds manicured, the pools delightful. Food in the various restaurants was good, not great, and a little pricy. The main pool area very nice - the waterpark great for the family for a few hours, and the private island was gorgeous. Downsides: was encouraged to order groceries for the room and sent a list as directed to the concierge. No groceries when we arrived, so ordered again. Pricey. They were delivered - but we were missing at least a quarter of what we had ordered and no refund! Much better idea is to get an Uber to the nearest market and do your own shopping. I wish too that we'd gone ahead and left the complex to Uber to local restaurants. The biggest, best thing about this place is the service. Everyone we encountered was friendly, helpful and happy to help. Loved that!"

"Hotel was great, not as crowded as other reviews. staff was very helpful. Food came quickly. Drinks were great as well. Beach was amazing and there was always room on the ferry. I do recommend a rental car to see local attractions- specifically El Yunque."

"Only thing we found that could be an inconvenience is that the shower wasn’t warming up. However it is a short walk from the ferry terminals to this stay. It had a nice balcony, and of course the very popular restaurant bar downstairs that looked so nice."

"Host was extremely helpful navigating the island from providing information about the ferry to phone numbers for local taxis. The room was clean and well maintained there are some steep walkways and and stairs. Workers were all very friendly"

"The staff was very friendly & kind, the location was great, easy to walk to restaurants, beach, ferry, etc. Easy access to using a code to enter room/gate. I would stay here again!"

"The power went out twice which made it hard to sleep because the place doesn’t have generators and the AC unit wasn’t working. There was a snake outside our room. The dogs barked too much. When we reached out to the host they didn’t have a solution to the problem. They didn’t provide flashlight or water. The water was running very low and many who stayed ended ip checking out. "