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Quality Inn Downtown Convention Center

2.5-star property
431 NE Multnomah St, Portland, OR 1-855-201-7819
3.3 out of 5
See all 20 travelocity Reviews

"Rundown, shabby, unkept. For the price they charge I expect a lot nicer accommodations. The carpets are worn out, the rooms could stand a coat of pain ... " More

By a verified traveler on Sun 07 Nov 2021

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Hotel Description

Hotel near Oregon Convention Center in Portland

Lloyd District stay

With a stay at this Lloyd District hotel, you'll be well placed to visit Oregon Convention Center and Moda Center, both within half a mile (1 km). Oregon State Hospital Portland and Lloyd Center are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Business travelers can take advantage of the 24-hour business center. There's an indoor pool on site, and a 24-hour front desk and express check-out are also provided.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$109* Per night/room Oct 21 - Oct 22

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn Downtown Convention Center ratings based on 20 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn Downtown Convention Center

Everyone (12) Couples (2) Business (1) Family (4)
2 out of 5
One star

Posted by on Nov 9, 2021

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Comment from Hotel Management

Nov 10, 2021 by Guest Experience Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again. Best Regards, Customer Care Team

4 out of 5
Rundown, shabby, unkept. For the price they charge I expect a lot nicer accommodations. The carpets are worn out, the rooms could stand a coat of paint and why can't someone walk around the parking lot and pick up the garbage, discarded face masks, etc. It's close to the Moda Center and Veterans Memorial Coliseum which makes it super convenient, just make an effort and clean it up.

Posted by on Nov 7, 2021

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Comment from Hotel Management

Dec 8, 2021 by Guest Experience Team

We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits. Best Regards, Customer Care Team

5 out of 5
I can't believe we had to pay to park at our hotel?! Our bed covering had burn hole in top comforter, check the dust on top of mirror (yuck). Was not worth the amount we paid. Young lady doing drugs (pills) in parking garage lot upon arrival and was still there when we left for concert.

Posted by on Oct 26, 2021

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4 out of 5

Posted by on Sep 14, 2021

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4 out of 5
It worked for what I needed

Posted by on Sep 7, 2021

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1 out of 5
It was old , dirty and smelled bad - we decided not to stay here and cancelled the room

Posted by on Mar 8, 2020

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1 out of 5
I walked in and things were very run down- from the Lobby to the elevator to carpets to doors and the room. I had to sign a waiver that said I would not smoke in the room- of course I would not- but then when I walked into the assigned room, it reeked of cigarettes. I could not even site down. For mandating that there is no smoking, but then charging the patron for a room which was so disgusting, I was appalled. The woman at the desk was kind, but powerless to do anything but move rooms. The whole place felt terrible. I left immediately, without a refund.I did not touch anything in the room. A full refund would be in order, but I doubt that would happen.

Posted by , from Bellingham WA on Mar 3, 2020

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5 out of 5

Posted by on Feb 28, 2020

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Comment from Hotel Management

Mar 2, 2020 by Customer Care Team

Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again. Best Regards, Customer Care Team

4 out of 5
The beds were very comfortable, and the staff very helpful

Posted by on Nov 25, 2019

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Comment from Hotel Management

Dec 8, 2019 by Customer Care Team

Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!

4 out of 5
Super close to our venue and reasonable price . Loved the pillows

Posted by on Mar 24, 2019

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About the Quality Inn Downtown Convention Center

Location 431 NE Multnomah St, Portland, OR 97232

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from April 26 to December 31:

  • Dining venue
  • Swimming pool

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. An indoor pool, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn Downtown Convention Center. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Portland hotel is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Portland Union Station (1.8 km / 1.1 mi)
  • Metro station: Convention Center Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quality Inn Downtown Convention Center offers 80 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 8.00 per night (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Downtown Convention Center
  • Quality Inn Downtown Convention Center
  • Quality Convention Center
  • Quality Inn Downtown Convention Center Hotel
  • Quality Inn Downtown Convention Center Portland
  • Quality Inn Downtown Convention Center Hotel Portland

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.