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Motel 6 Portland, ME

2-star property
1 Riverside St, Portland, ME 1-855-201-7819
2.5 out of 5
See all 28 travelocity Reviews

"Staff was friendly and helpful & they did reserve my smoking room for me " More

By a verified traveler on Tue 31 Dec 2019

Points Of Interest

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Hotel Description

Motel near University of Southern Maine in Portland

In Portland

Your stay at this Nasons Corner motel places you within 3 miles (5 km) of University of Southern Maine and University of New England. Riverside Municipal Golf Course and Southworth Planetarium are also within 3 miles (5 km).

Round-the-clock service

This motel features a snack bar/deli, laundry facilities, and free self parking. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, cable TV

The 126 guestrooms offer TVs with cable channels, along with free WiFi and free local calls.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$90* Per night/room Dec 16 - Dec 17

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Motel 6 Portland, ME ratings based on 28 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Motel 6 Portland, ME

Everyone (19) Couples (4) Family (3)
1 out of 5
very dirty smoking everyplace fire alarm went off three times on friday nite was disconnected and not fixed floor was black with dirt mold on walls near ac unit tiolet seat w as dirty should be told about housing of all the homeless poor work ethics i requested two times to have my bill adjusted because of sleepless night because of fire alarm going off at 4 :00 am was told they would have coffee on at 5:30 am no coffee by 7:00 am night desk person was sleeping i could not wake him up door were unlocked no security many people were smoking in halls and on elevator and in lobby most homeless guests has also two large dogs that barked often it give motel an wery poor name should not be part of and chain.flea bag dump.very dirty and noisey and un safe no one should pay too stay there.

Posted by on Aug 24, 2021

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Comment from Hotel Management

Aug 25, 2021 by Manager

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. It is our ultimate aim to impress each guest and your comments and review are very important to us in relation to this goal. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

4 out of 5

Posted by on Aug 17, 2021

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Comment from Hotel Management

Nov 16, 2021 by Manager

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

1 out of 5
I did not stay based on the cigarette burn on the pillowcase, the lack of security on the door from the lobby to the hall, the comment from a long-term patron "oh it says you need a key but you don't it's not locked", and the overall cleanliness of the facility.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 10, 2021 by Manager

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.

1 out of 5

Posted by on Aug 9, 2021

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Comment from Hotel Management

Nov 8, 2021 by Manager

Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

1 out of 5
Nothing to like, it was a very bad experience

Posted by on Aug 5, 2021

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Comment from Hotel Management

Aug 7, 2021 by Manager

Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us a insights of your experience and gives us a chance to improve.

1 out of 5
My family and I will never stay there again. We wanted a non-smoking room and got a smoking room. We hardly slept during the night and smelled so bad when we left the next morning. There were burn holes in the sheets and the bathroom towels were dirty. We requested a different room and were denied. We even tried to call area hotels without success. GROSS! DO NOT RECOMMEND!

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jun 29, 2021 by Manager

I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which results in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

2 out of 5
when pulling in the driveway, I could already see (what i think are bums and shady people were outside) I went in with my wife and child and the woman thought it was more important to explain to caller why so n so was on her break and couldn't talk. So we waited..... the hallway, elevator and main office stuck. The room seemed nice but found burnt holes in blankets, dirty pillows etc.

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jun 22, 2021 by Manager

You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the security measures taken to ensure the safety of guest. I assure you that we take your comfort and safety seriously, and we are addressing your comments with staff to ensure that no similar instance occurs in the future. We hope you'll return someday to see how we're improving.

4 out of 5
Staff was friendly and helpful & they did reserve my smoking room for me

Posted by on Dec 31, 2019

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Comment from Hotel Management

Jan 7, 2020 by Brand Experience Team

Hi Traveler, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!

1 out of 5
Glorified flop house for government assisted individuals, drug users and other undesirable elements which will alarm potential guests. The front desk was manned by a mid 20's female wearing sweatpants, flip flops and a mid-rift tea shirt on her heavily pierced and tattooed body, including the guant face and pale skin tone of a drug user. Took us about 3 minutes to walk out and seek accomodations elsewhere.

Posted by , from Hyannis, MA on Dec 30, 2019

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Comment from Hotel Management

Jan 7, 2020 by Brand Experience Team

Hi Michael, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.

2 out of 5
Staff asked for the credit card that I'd paid with, and I ended up getting charged a second time. When I discovered this and brought it to the attention of the day crew the next AM, they issued a refund, but said it could take up to 10 business days to process.

Posted by on Sep 29, 2019

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About the Motel 6 Portland, ME

Location 1 Riverside St, Portland, ME 04103

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a snack bar/deli on site. Motel 6 Portland, ME also features a vending machine, laundry facilities, and RV/bus/truck parking. Free self parking is available. Smoking is allowed in designated areas at this Portland motel.

  • 126 guestrooms or units
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Portland Transportation Center (5.2 km / 3.3 mi)
  • Parking: Free self parking

Room Amenities

Motel 6 Portland, ME offers 126 accommodations, which are accessible via exterior corridors. Televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

  • Television
  • Cable channels
  • Shower
  • Local calls (free)
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property allows guests 18 or over to check in with valid military ID.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 per room

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean@6 (Motel 6).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property does not follow regional sanitization guidelines
  • Property follows a brand or regulatory agency's sanitization guidelines Clean@6 (Motel 6)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Hotel Names

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  • Portland Motel 6
  • Motel Six Portland
  • Portland Motel Six
  • Motel 6 Portland Hotel Portland
  • Motel 6 Portland Maine
  • Motel 6 Portland
  • Motel 6 Portland, ME Motel
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.