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"Don’t waste your money on port view room. We paid almost $700 for one a room with a view but instead our room had parking lot views. The room was wel ... " More

By a verified traveler on Sun 22 Aug 2021

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Hotel Description

3-star hotel near Cross Insurance Arena

City center stay

Within a 10-minute walk of this Downtown Portland hotel, you'll find Cross Insurance Arena and Portland Museum of Art. University of Southern Maine and Thompson's Point are also within 3 miles (5 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour gym and perks like a free area shuttle.

Free Internet, refrigerators

The individually decorated guestrooms offer free WiFi, free wired Internet, and free local calls. Flat-screen TVs come with cable channels, and other amenities include refrigerators and coffee/tea makers.

Room, Multiple Beds, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 4 Max
$179* Per night/room Nov 11 - Nov 12

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard Portland Downtown/Waterfront ratings based on 14 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard Portland Downtown/Waterfront

Everyone (11) Couples (1) Family (3)
4 out of 5
Don’t waste your money on port view room. We paid almost $700 for one a room with a view but instead our room had parking lot views. The room was well appointed and the two beds extra comfortable.though.

Posted by on Aug 22, 2021

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1 out of 5
They did not advertise that it was mandatory valet parking so I paid 70 dollars to park on a Sunday that’s free parking in the rest of the city. On top the staff was incredibly rude

Posted by on May 19, 2021

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Comment from Hotel Management

May 21, 2021 by Courtyard Portland Waterfront Team

We apologize that the parking situation was not clear prior to your stay and that our staff came across as rude when the situation was addressed

5 out of 5

Posted by on Feb 8, 2021

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Comment from Hotel Management

Mar 2, 2021 by Courtyard Portland Waterfront Team

We appreciate your valuable feedback!

3 out of 5
Close to all the restaurants and waterfront. Do not pay extra for water view. The view is mostly parking lots and commercial buildings. The hotel does not provide gratis coffee in the lobby - you have to pay. There are coffee makers in the rooms, but they do not provide real creamers - just powdered cream. No microwave.

Posted by on Dec 28, 2019

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2 out of 5
They have no hot tub, and they in there as that they do

Posted by on Dec 10, 2019

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4 out of 5

Posted by on Aug 27, 2019

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4 out of 5

Posted by on Nov 13, 2018

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Comment from Hotel Management

Jan 9, 2019 by Kat, Guest Services

We appreciate your feedback! We hope to see you again in the near future.

3 out of 5

Insufferably lazy little twinks!

Lazy, poor attitudes at the front desk and Bistro—and the place was nearly empty. Officious and unhelpful 20 years olds, empty Bistro but stuck up “hostess” couldn’t be bothered to answer questions. Went to Dewey’s down the street. Note rooms are very clean and parking staff was awesome. But stay at the Hilton Garden, way friendlier and nearby.

Posted by , from Rangeley ME on Dec 25, 2017

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5 out of 5

Great location, close to fun shopping spots, food.

Pros: Wonderfully clean and modern; everything I was looking for!
Cons: I missed not having a small table in the room.
Awesome experience! Hotel's location is in the middle of everything. Surrounded by great food, bars and shopping.

Posted by , from Northern Maine on Dec 5, 2016

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5 out of 5

Great stay in Portland!

Pros: seemed brand new and the king room was setup great. Really comfortable bed and couch sitting area. The shower was huge.
Location: Walked all over old port, easily accessible to everything.
Everyone from the valet staff to the front desk staff were great! Friendly, efficient, seemed really happy to be working there.

Posted by , from Boston, MA on Dec 5, 2016

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About the Courtyard Portland Downtown/Waterfront

Location 321 Commercial St, Portland, ME 04101

Property Features

Courtyard Portland Downtown/Waterfront offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. The business-friendly Courtyard Portland Downtown/Waterfront also features tour/ticket assistance, a picnic area, and complimentary newspapers in the lobby. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Portland hotel.

  • 127 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Portland Transportation Center (3.5 km / 2.2 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Courtyard Portland Downtown/Waterfront offers 127 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.

The Bistro - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • In-room accessibility
  • Assistive listening devices available
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 1.00 and USD 100.00 per person (approximately)
  • Valet parking fee: USD 21 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Portland Downtown
  • Courtyard Portland Downtown waterfront
  • Courtyard waterfront Hotel Portland Downtown
  • Portland Downtown waterfront
  • Courtyard Portland Downtown/Waterfront Maine
  • Courtyard Portland Downtown/Waterfront Hotel
  • Courtyard Downtown/Waterfront Hotel
  • Courtyard Portland Downtown/Waterfront
  • Courtyard Downtown/Waterfront
  • Courtyard Portland Waterfront
  • Courtyard Portland Downtown/Waterfront Hotel
  • Courtyard Portland Downtown/Waterfront Portland
  • Courtyard Portland Downtown/Waterfront Hotel Portland

You should know

  • Courtyard Portland Downtown/Waterfront offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 7:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.