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Courtyard Portland Downtown/Waterfront

3-star property
321 Commercial St, Portland, ME 1-855-201-7819

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3.9 out of 5
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See all 11 Travelocity Reviews

"Close to all the restaurants and waterfront. Do not pay extra for water view. The view is mostly parking lots and commercial buildings. The hotel d ... " More

By a verified traveler on Sat 28 Dec 2019

Points Of Interest

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Hotel Description

3-star hotel near Cross Insurance Arena

City center stay

Within a 10-minute walk of this Downtown Portland hotel, you'll find Cross Insurance Arena and Victoria Mansion. Museum of African Culture and Charles Q. Clapp House are also within half a mile (1 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like a free area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 127 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include free local calls, hair dryers, and safes.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Harbor View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Harbor View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard Portland Downtown/Waterfront ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard Portland Downtown/Waterfront

Everyone (10) Family (2)
3 out of 5
Close to all the restaurants and waterfront. Do not pay extra for water view. The view is mostly parking lots and commercial buildings. The hotel does not provide gratis coffee in the lobby - you have to pay. There are coffee makers in the rooms, but they do not provide real creamers - just powdered cream. No microwave.

Posted by on Dec 28, 2019

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2 out of 5
They have no hot tub, and they in there as that they do

Posted by on Dec 10, 2019

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4 out of 5

Posted by on Aug 27, 2019

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4 out of 5

Posted by on Nov 13, 2018

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Comment from Hotel Management

Jan 9, 2019 by Kat, Guest Services

We appreciate your feedback! We hope to see you again in the near future.

3 out of 5

Insufferably lazy little twinks!

Lazy, poor attitudes at the front desk and Bistro—and the place was nearly empty. Officious and unhelpful 20 years olds, empty Bistro but stuck up “hostess” couldn’t be bothered to answer questions. Went to Dewey’s down the street. Note rooms are very clean and parking staff was awesome. But stay at the Hilton Garden, way friendlier and nearby.

Posted by , from Rangeley ME on Dec 25, 2017

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5 out of 5

Great location, close to fun shopping spots, food.

Pros: Wonderfully clean and modern; everything I was looking for!
Cons: I missed not having a small table in the room.
Awesome experience! Hotel's location is in the middle of everything. Surrounded by great food, bars and shopping.

Posted by , from Northern Maine on Dec 5, 2016

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5 out of 5

Great stay in Portland!

Pros: seemed brand new and the king room was setup great. Really comfortable bed and couch sitting area. The shower was huge.
Location: Walked all over old port, easily accessible to everything.
Everyone from the valet staff to the front desk staff were great! Friendly, efficient, seemed really happy to be working there.

Posted by , from Boston, MA on Dec 5, 2016

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5 out of 5
Definitely a top of the line hotel, relaxing and comfortable. Only recommendation is having some type of complimentary breakfast foods/fruits.

Posted by , from NY on May 20, 2016

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5 out of 5

I stayed at at 5 star hotel in Portland ME

Pros: Everything we can't say enough positive about our stay. We Will do it again.
Location: You don't need any imagination in Portland, its all there, ripe for a nice stay
Things could not have been more perfect, from the time we pulled up at the valet till the time we said good bye. All the staff we met, valet, Customer Service checkin, the staff that attended to our room, waiter All were absolutely the BEST. Clean, comfortable and a special stay.

Posted by , from Melrose, MA on Apr 30, 2016

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5 out of 5
The room was very clean and comfortable, and location is near the shops and the water.

Posted by on Dec 15, 2015

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About the Courtyard Portland Downtown/Waterfront

Location 321 Commercial St, Portland, ME 04101

Property Features

Courtyard Portland Downtown/Waterfront offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. The business-friendly Courtyard Portland Downtown/Waterfront also features tour/ticket assistance, a picnic area, and complimentary newspapers in the lobby. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Portland hotel.

  • 127 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Rollaway/extra beds available
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Portland Intl. Jetport Airport (PWM) (10 km / 6.2 mi)
  • Train station: Portland Transportation Center (4 km / 2.5 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Courtyard Portland Downtown/Waterfront offers 127 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs available
  • Rollaway beds available
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.

The Bistro - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and dinner.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines and the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation might be required for some facilities onsite
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 1.00 and USD 100.00 per person (approximately)
  • Valet parking fee: USD 21 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Portland Downtown
  • Courtyard Portland Downtown waterfront
  • Courtyard waterfront Hotel Portland Downtown
  • Portland Downtown waterfront
  • Courtyard Portland Downtown/Waterfront Maine
  • Courtyard Portland Downtown/Waterfront Hotel
  • Courtyard Downtown/Waterfront Hotel
  • Courtyard Portland Downtown/Waterfront
  • Courtyard Downtown/Waterfront
  • Courtyard Portland Waterfront
  • Courtyard Portland Downtown/Waterfront Hotel
  • Courtyard Portland Downtown/Waterfront Portland
  • Courtyard Portland Downtown/Waterfront Hotel Portland

You should know

  • Courtyard Portland Downtown/Waterfront offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 7:00 AM to 10:00 PM.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.