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4.4 out of 5

"This hotel was perfect. Large rooms, very clean, friendly staff, great free breakfast, and amazing location. I will be back for sure! " More

By a verified traveler on Tue 15 Jun 2021

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Hotel Description

3-star hotel near Wadsworth-Longfellow House

City center stay

Within a 10-minute walk of this Downtown Portland hotel, you'll find Wadsworth-Longfellow House and Victoria Mansion. Also, Portland Museum of Art is within half a mile (1 km) and Portland Observatory is within 2 miles (3 km).

Free breakfast

The hotel's indoor pool, 24-hour gym, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy a meal from the restaurant and free buffet breakfast.

Free Internet, iPod docks

The 130 soundproofed guestrooms offer free WiFi and free wired Internet, as well as iPod docks. Entertainment options include LED TVs with satellite channels, while sitting areas and coffee/tea makers provide the conveniences of home. Housekeeping is available on request.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$196* Per night/room May 25 - May 26

Room, 1 King Bed with Sofa bed (Specialty, Island View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (High Floor, With Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Bay View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Portland-Old Port ratings based on 26 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Portland-Old Port

Everyone (15) Couples (5) Family (6)
5 out of 5
👍

Posted by on May 16, 2022

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5 out of 5
Nice

Posted by on Mar 13, 2022

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Comment from Hotel Management

Mar 19, 2022 by Mike

Hello Brenna, Thank you for your recent stay with us here in Portland! I'm glad to see you've enjoyed your time in our lovely city and hotel, we hope to see you again next time you visit the Old Port!

2 out of 5
We had stayed here before and were quite happy. This time we were pleased with the breakfast. There was construction in the garage. In our room: damaged furniture, stained carpeting, dirty drawers, and a sink that wouldn’t drain. Took two requests to get the sink fixed. We spent WAY too much money for what we got. To top it off we could not even use our Hyatt rewards due to booking through Travelocity. We will not be staying here again.

Posted by on Aug 26, 2021

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Comment from Hotel Management

Oct 12, 2021 by Mike

Thank you for your recent stay with us here in Portland, I'm sorry to hear that your experience had been less than satisfactory due to the concerns you had experienced. I will be sure to review this with the team, as well as following up with the front desk to better improve our communication for guest requests. World of Hyatt rewards benefits and points will not be eligible for 3rd party bookings. Thank you for taking the time to provide us with this feedback, and we can only hope to have a better opportunity to provide you a more comfortable stay in the future.

5 out of 5
This hotel was perfect. Large rooms, very clean, friendly staff, great free breakfast, and amazing location. I will be back for sure!

Posted by on Jun 15, 2021

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Comment from Hotel Management

Jun 17, 2021 by Mike

Thank you for your recent stay with us here in Portland! Thrilled to hear you've enjoyed your time at our hotel, and I'll be sure to pass along the kind words to our team-- we look forward to seeing you next time!

2 out of 5

Posted by on May 17, 2021

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Comment from Hotel Management

May 30, 2021 by Mike

Thank you for your recent stay with us here in Portland, We're sorry to see your experience may have been anything less than satisfactory, and we hope to have the opportunity to welcome you back in the future so that we may provide you with a comfortable and accommodating stay. Thank you!

5 out of 5

Posted by on May 3, 2021

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Comment from Hotel Management

May 15, 2021 by Mike

Thank you for your recent stay with us here in Portland! We're glad to see you've enjoyed your time with us here at the hotel, and we hope to see you again next time!

4 out of 5
The young man who checked us in was extremely hospitable. He happily answered all the questions I had about the area and offered suggestions. Room was comfy and sparkling clean.

Posted by , from Grove City, OH on Oct 19, 2020

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Comment from Hotel Management

Nov 4, 2020 by Mike

Thank you for your recent stay with us here in Portland! I am glad to hear you've enjoyed your time with us here at the Hyatt Place, and I will be sure to pass along the kind words to our team! We hope to see you again soon, take care!

4 out of 5

Posted by on Sep 5, 2020

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Comment from Hotel Management

Sep 13, 2020 by Mike

Thank you for your recent stay with us here in Portland, I'm glad to hear you've enjoyed your time with us here at the hotel, and we hope to see you again with us soon next time you visit the downtown area!

5 out of 5
2nd visit in 6 months, my wife and I will be back to Hyatt.

Posted by , from MA. on Jul 17, 2020

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Comment from Hotel Management

Jul 30, 2020 by Mike

Thank you for your recent stay with and we're glad to see you've enjoyed your time once again! We look forward to seeing you next time!

5 out of 5

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 20, 2020 by Mike

Thank you for your recent stay with us here in Portland Maine! I'm glad to see you've enjoyed your time at the hotel, and we hope to see you again soon!

About the Hyatt Place Portland-Old Port

Location 433 Fore St, Portland, ME 04101

Property Features

Hyatt Place Portland-Old Port offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1050 square feet (98 square meters). The business-friendly Hyatt Place Portland-Old Port also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 3-star Portland hotel is smoke free.

  • 130 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • 1050 sq ft of conference space
  • 98 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Portland Transportation Center (4.2 km / 2.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place Portland-Old Port offers 130 accommodations with iPod docking stations and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Portland hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Sitting area
  • IPod dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast.

Hyatt Place Portland-Old Port has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Boat tours nearby
  • Marina nearby
  • Motor boating nearby
  • Hiking/biking trails nearby
  • Fishing nearby
  • Kayaking nearby
  • Sailing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel Portland-Old Port
  • Hyatt Place Portland-Old Port
  • Hyatt Place Portland - Old Port Maine
  • Hyatt Place Portland-Old Port Hotel
  • Hyatt Place Portland Old Port
  • Hyatt Portland Old Portland
  • Hyatt Place Portland-Old Port Hotel
  • Hyatt Place Portland-Old Port Portland
  • Hyatt Place Portland-Old Port Hotel Portland

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.