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"Easy access to downtown.
This hotel was short staffed, unprepared and getting shopworn. We felt badly for the understaffing since they are such nice
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Within a 10-minute walk of this Downtown Portland hotel, you'll find Wadsworth-Longfellow House and Victoria Mansion. Also, Portland Museum of Art is within half a mile (1 km) and Portland Observatory is within 2 miles (3 km).
Free shuttle, breakfast
The hotel's indoor pool, 24-hour fitness center, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy freebies like buffet breakfast and an area shuttle
Free Internet, sofa beds
Featuring conveniences like sofa beds and sitting areas, the 130 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with satellite channels. Other amenities include iPod docks, refrigerators, and premium bedding.
Hyatt Place Portland-Old Port ratings based on 27 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Hyatt Place Portland-Old Port
Everyone (20)Couples (4)Family (4)
5 out of 5
Posted by a verified traveler on Feb 18, 2020
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Comment from Hotel Management
Feb 20, 2020
by Mike
Thank you for your recent stay with us here in Portland Maine! I'm glad to see you've enjoyed your time at the hotel, and we hope to see you again soon!
4 out of 5
Posted by a verified traveler on Feb 18, 2020
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Comment from Hotel Management
Feb 20, 2020
by Mike
Thank you for your recent stay with us here in Portland Maine! I'm glad to see you've enjoyed your time at the hotel, and we hope to see you again soon!
5 out of 5
Posted by a verified traveler on Dec 30, 2019
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Comment from Hotel Management
Jan 2, 2020
by Mike
Thank you for staying with us here in Portland!
I'm glad to hear you've enjoyed your time with us at the hotel, and we hope to see you again next time!
3 out of 5
Easy access to downtown.
This hotel was short staffed, unprepared and getting shopworn. We felt badly for the understaffing since they are such nice people.
Our rooms had broken door latches but were very clean.
Posted by a verified traveler on Dec 24, 2019
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Comment from Hotel Management
Jan 2, 2020
by Mike
Thank you for staying with us here at the Hyatt Place Portland Oldport,
We are sorry to hear your experience had been anything less than satisfactory, as I understand there were some concerns with your stay in regards to staffing. We apologize if there were any delays in service, and we are working hard to ensure our guests do not experience this in the future.
Thank you for taking the time to provide us with this feedback, and I can only hope we have a better opportunity in the future to provide you with a more accomodating stay.
5 out of 5
Posted by a verified traveler on Dec 8, 2019
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Comment from Hotel Management
Dec 15, 2019
by Mike
Thank you for staying with us here at the Hyatt Place Portland Old Port!
We're glad to see you've enjoyed your time at our hotel, and we hope to see you again next time!
4 out of 5
We stayed in a room with a nice view! Walked everywhere from hotel too!
Posted by a verified traveler on Oct 26, 2019
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Comment from Hotel Management
Oct 27, 2019
by Mike
Thank you for your recent stay with us!
I'm glad to hear you've enjoyed your time at our hotel, and we hope to see you again next time!
5 out of 5
Terrific location. Friendly, competent staff. I’ll return next Tuesday for another visit!
Posted by a verified traveler on Aug 31, 2019
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Comment from Hotel Management
Sep 7, 2019
by Mike
Thank you for your recent stay with us here in Portland!
I am glad to hear you've enjoyed your time at our hotel, and we look forward to seeing you again soon!
3 out of 5
When we arrived at the airport, we called the hotel for the free shuttle. We were told it would take 30 - 45 mintues. After 1 hour, we called again, we were told that it would be 20 minutes. After 20 minutes, I went to talk to a taxi that was on-site. Just as we agreed on a price, the shuttle shows up. The driver of the shuttle did not get out, did not take our luggage. We hopped in the back with the luggage. We timed the distance between the airport and the hotel which was 17 minutes
Posted by Sharon on Aug 4, 2019
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Comment from Hotel Management
Aug 10, 2019
by Mike
Thank you for your recent stay with us here in Portland.
I am sorry to hear your experience had been anything less than satisfactory, as I understand there were some concerns with transportation.
Our complimentary shuttle is available on a first come first serve basis to all local transportation centers in the Portland area, including the Portland Jetport, Amtrack station, and local bus stations. Because of this, the shuttle may not be available for direct pickup based on the volume of incoming guests to the hotel.
Again I do apologize if this had not been communicated clearly by our team, and I will be sure to review this with my staff to ensure we are properly informing guests of potential wait times and alternate pickups.
Thank you for bringing this to my attention, we are always looking to improve both our location and services, comments such as this go a long way. Thank you again once more for your stay, and I can only hope we have a second chance in the future to provide you with a more comfortable stay.
4 out of 5
Really nice hotel. Street is noisy since it is located across the street from a night club and many bars.
Posted by a verified traveler on Apr 30, 2019
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Comment from Hotel Management
May 11, 2019
by Mike
Thank you for your recent stay with us here at the Hyatt Place Portland Oldport,
I'm glad to see you've enjoyed your time with us here in Portland, and we hope to see you again soon!
4 out of 5
Posted by a verified traveler on Apr 27, 2019
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Comment from Hotel Management
Apr 27, 2019
by Mike
Thank you for your recent stay with us here in the downtown area,
I am glad to see you've enjoyed your time at our hotel, and we hope to see you next time here at the Hyatt Place Portland Oldport!
Take care!
Hyatt Place Portland-Old Port offers its guests an indoor pool and a 24-hour fitness center. Along with a coffee shop/café, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1050 square feet (98 square meters). The business-friendly Hyatt Place Portland-Old Port also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An area shuttle within 1.00 mi and a roundtrip airport shuttle (available on request) are free. For a fee, parking is available. This 3-star Portland hotel is smoke free.
130 guestrooms or units
7 levels
2 bars or lounges
1050 sq ft of conference space
98 sq m of conference space
Buffet breakfast (free)
Coffee shop
Deli
Charging station for electric cars
Business center (24 hours)
1 conference room
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Newspapers in lobby (free)
Fireplace in lobby
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Free area shuttle
Snack bar/deli
Laundry facilities
Sofa bed
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Airport: Portland, ME (PWM-Portland Intl. Jetport) (6.9 km / 4.3 mi)
Train station: Portland Transportation Center (4.5 km / 2.8 mi)
Property shuttles: Free airport shuttle, area shuttle within 1.00 mi, train station pick-up, cruise terminal shuttle, and ferry terminal shuttle
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Hyatt Place Portland-Old Port offers 130 accommodations with iPod docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Sitting area
Pull-out sofa bed
IPod dock
Flat-screen television
Satellite channels
Premium channels
Refrigerator
Coffee maker
Luxury bedding
Shower
Cribs (free)
Housekeeping (daily)
Hair dryer
Designer toiletries
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Food & Drink
Guests are served free buffet breakfast.
Nearby Activities
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 6 AM
Minimum check-in age is: 21
Special check-in instructions:
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Airport shuttle service is available on request from 8 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Airport shuttle service is offered on request from 8 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets: USD 75 per pet, per stay
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
No rollaway/extra beds available
Parking height restrictions apply
Number of children who can stay free - 2
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: USD 25.00 per night (in/out privileges)
Valet parking fee: USD 30.00 per night (in/out privileges)
Pet fee: USD 75 per pet, per stay
Early check-in fee: USD 50.00 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hyatt Place Hotel Portland-Old Port
Hyatt Place Portland-Old Port
Hyatt Place Portland - Old Port Maine
Hyatt Place Portland-Old Port Hotel
Hyatt Place Portland Old Port
Hyatt Portland Old Portland
Hyatt Place Portland-Old Port Hotel
Hyatt Place Portland-Old Port Portland
Hyatt Place Portland-Old Port Hotel Portland
You should know
Hyatt Place Portland-Old Port offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
Pool access available from 7:00 AM to 10:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions
Hyatt Place Portland-Old Port does not have a restaurant on site. Nearby dining options include Pearl Tap House (1-min walk), Five Guys (1-min walk), and Walter's (1-min walk).
Free parking is not available at this hotel. Self parking is available for USD 25.00 per night, and valet parking for USD 30.00 per night.
Hyatt Place Portland-Old Port is 4.3 mi (14-min drive) away from the Portland, ME (PWM-Portland Intl. Jetport) airport, the closest popular airport to the property.
Hyatt Place Portland-Old Port features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.
This hotel is 9.9 mi (22-min drive) from Higgins Beach and 1.2 mi (2-min drive) from East End Beach. Don't forget your sunscreen!
There are no spa services available at this hotel.
Yes, Hyatt Place Portland-Old Port offers free breakfast.
Check-in is from 3 PM - 6 AM. Early check-in costs USD 50.00 (subject to availability).
Hyatt Place Portland-Old Port offers a free airport shuttle, available from 8 AM to 11 PM on request.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
