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4.3 out of 5

"Easy access to downtown. This hotel was short staffed, unprepared and getting shopworn. We felt badly for the understaffing since they are such nice ... " More

By a verified traveler on Tue 24 Dec 2019

Hotel Description

3-star hotel near Wadsworth-Longfellow House

City center stay

Within a 10-minute walk of this Downtown Portland hotel, you'll find Wadsworth-Longfellow House and Victoria Mansion. Also, Portland Museum of Art is within half a mile (1 km) and Portland Observatory is within 2 miles (3 km).

Free shuttle, breakfast

The hotel's indoor pool, 24-hour fitness center, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy freebies like buffet breakfast and an area shuttle

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 130 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with satellite channels. Other amenities include iPod docks, refrigerators, and premium bedding.

Room, 1 King Bed (Guest)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$159* Per night/room Jun 1 - Jun 2

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (ADA tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Place Portland-Old Port ratings based on 27 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Portland-Old Port

Everyone (20) Couples (4) Family (4)
5 out of 5

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 20, 2020 by Mike

Thank you for your recent stay with us here in Portland Maine! I'm glad to see you've enjoyed your time at the hotel, and we hope to see you again soon!

4 out of 5

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 20, 2020 by Mike

Thank you for your recent stay with us here in Portland Maine! I'm glad to see you've enjoyed your time at the hotel, and we hope to see you again soon!

5 out of 5

Posted by on Dec 30, 2019

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Comment from Hotel Management

Jan 2, 2020 by Mike

Thank you for staying with us here in Portland! I'm glad to hear you've enjoyed your time with us at the hotel, and we hope to see you again next time!

3 out of 5
Easy access to downtown. This hotel was short staffed, unprepared and getting shopworn. We felt badly for the understaffing since they are such nice people. Our rooms had broken door latches but were very clean.

Posted by on Dec 24, 2019

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Comment from Hotel Management

Jan 2, 2020 by Mike

Thank you for staying with us here at the Hyatt Place Portland Oldport, We are sorry to hear your experience had been anything less than satisfactory, as I understand there were some concerns with your stay in regards to staffing. We apologize if there were any delays in service, and we are working hard to ensure our guests do not experience this in the future. Thank you for taking the time to provide us with this feedback, and I can only hope we have a better opportunity in the future to provide you with a more accomodating stay.

5 out of 5

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 15, 2019 by Mike

Thank you for staying with us here at the Hyatt Place Portland Old Port! We're glad to see you've enjoyed your time at our hotel, and we hope to see you again next time!

4 out of 5
We stayed in a room with a nice view! Walked everywhere from hotel too!

Posted by on Oct 26, 2019

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Comment from Hotel Management

Oct 27, 2019 by Mike

Thank you for your recent stay with us! I'm glad to hear you've enjoyed your time at our hotel, and we hope to see you again next time!

5 out of 5
Terrific location. Friendly, competent staff. I’ll return next Tuesday for another visit!

Posted by on Aug 31, 2019

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Comment from Hotel Management

Sep 7, 2019 by Mike

Thank you for your recent stay with us here in Portland! I am glad to hear you've enjoyed your time at our hotel, and we look forward to seeing you again soon!

3 out of 5
When we arrived at the airport, we called the hotel for the free shuttle. We were told it would take 30 - 45 mintues. After 1 hour, we called again, we were told that it would be 20 minutes. After 20 minutes, I went to talk to a taxi that was on-site. Just as we agreed on a price, the shuttle shows up. The driver of the shuttle did not get out, did not take our luggage. We hopped in the back with the luggage. We timed the distance between the airport and the hotel which was 17 minutes

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 10, 2019 by Mike

Thank you for your recent stay with us here in Portland. I am sorry to hear your experience had been anything less than satisfactory, as I understand there were some concerns with transportation. Our complimentary shuttle is available on a first come first serve basis to all local transportation centers in the Portland area, including the Portland Jetport, Amtrack station, and local bus stations. Because of this, the shuttle may not be available for direct pickup based on the volume of incoming guests to the hotel. Again I do apologize if this had not been communicated clearly by our team, and I will be sure to review this with my staff to ensure we are properly informing guests of potential wait times and alternate pickups. Thank you for bringing this to my attention, we are always looking to improve both our location and services, comments such as this go a long way. Thank you again once more for your stay, and I can only hope we have a second chance in the future to provide you with a more comfortable stay.

4 out of 5
Really nice hotel. Street is noisy since it is located across the street from a night club and many bars.

Posted by on Apr 30, 2019

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Comment from Hotel Management

May 11, 2019 by Mike

Thank you for your recent stay with us here at the Hyatt Place Portland Oldport, I'm glad to see you've enjoyed your time with us here in Portland, and we hope to see you again soon!

4 out of 5

Posted by on Apr 27, 2019

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Comment from Hotel Management

Apr 27, 2019 by Mike

Thank you for your recent stay with us here in the downtown area, I am glad to see you've enjoyed your time at our hotel, and we hope to see you next time here at the Hyatt Place Portland Oldport! Take care!

About the Hyatt Place Portland-Old Port

Location 433 Fore St, Portland, ME 04101

Property Features

Hyatt Place Portland-Old Port offers its guests an indoor pool and a 24-hour fitness center. Along with a coffee shop/café, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1050 square feet (98 square meters). The business-friendly Hyatt Place Portland-Old Port also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An area shuttle within 1.00 mi and a roundtrip airport shuttle (available on request) are free. For a fee, parking is available. This 3-star Portland hotel is smoke free.

  • 130 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • 1050 sq ft of conference space
  • 98 sq m of conference space
  • Buffet breakfast (free)
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Portland, ME (PWM-Portland Intl. Jetport) (6.9 km / 4.3 mi)
  • Train station: Portland Transportation Center (4.5 km / 2.8 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 1.00 mi, train station pick-up, cruise terminal shuttle, and ferry terminal shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Place Portland-Old Port offers 130 accommodations with iPod docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • IPod dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Airport shuttle service is available on request from 8 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Airport shuttle service is offered on request from 8 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel Portland-Old Port
  • Hyatt Place Portland-Old Port
  • Hyatt Place Portland - Old Port Maine
  • Hyatt Place Portland-Old Port Hotel
  • Hyatt Place Portland Old Port
  • Hyatt Portland Old Portland
  • Hyatt Place Portland-Old Port Hotel
  • Hyatt Place Portland-Old Port Portland
  • Hyatt Place Portland-Old Port Hotel Portland

You should know

  • Hyatt Place Portland-Old Port offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.