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4.2 out of 5

"Convenient to everything we needed " More

By a verified traveler on Tue 25 Apr 2023

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Hotel Description

3-star hotel near Wadsworth-Longfellow House

City center stay

Within a 10-minute walk of this Downtown Portland hotel, you'll find Wadsworth-Longfellow House and Portland Museum of Art. Victoria Mansion and State Theatre are also within half a mile (1 km).

Free breakfast

The hotel's indoor pool, 24-hour gym, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy a meal from the restaurant and free buffet breakfast.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$202* Per night/room Jun 8 - Jun 9

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed (Specialty, Island View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (High Floor, With Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Bay View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Portland-Old Port ratings based on 25 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Portland-Old Port

Everyone (11) Couples (6) Family (7)
5 out of 5
Convenient to everything we needed

Posted by on Apr 25, 2023

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Comment from Hotel Management

Apr 27, 2023 by Hotel Management

Hello Robert,Thank you for your recent stay with us here in Portland, I'm glad to see you've enjoyed your time at the hotel, and we hope to see you again soon

4 out of 5

Posted by on Mar 29, 2023

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Comment from Hotel Management

Apr 20, 2023 by Hotel Management

Hello Daniel,Thank you for your recent stay with us here in Portland, I'm glad to see you've enjoyed your time at the hotel, and we hope to see you again soon.

2 out of 5
Hotel was nice. Area is great. ONe thing I think we got taken on is parking. No where on your site does it say you have to pay for parking. Bathroom floor was dirty. I took a shower, on the floor mat it turned brown from dirt on the floor. On Friday we were woken up around 7 to jack hammers. Being on the 6th floor, it vibrated through the whole room. It woke us up. Not sure why they had to start that early. They were done when we came back after breakfast. Pool had a film on it. Like all the dirt oils were on top of the water.

Posted by on Jan 14, 2023

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Comment from Hotel Management

Jan 15, 2023 by Jim

Dear Chad,We thank you for your feedback. My apologies that we did not meet all of your expectations for your stay. We look forward to an opportunity to provide a better experience for you.

5 out of 5
Booked this hotel to actually use it for some therapeutic alone time to wrap Santa’s presents and drove from Massachusetts. Got there at 1:45am since I got lost twice due to amazing rentals and technology. Your staff were so sweet and accommodating when it was super late and this morning the same level of kindness was spot on with the morning shift. I will definitely say this area of portland has the best people I’ve ever encountered. Needed the reminder as most people are aware of the daily rage of most people everywhere. thanks again again

Posted by on Dec 16, 2022

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Comment from Hotel Management

Dec 18, 2022 by Mike

Hi Heather,Thank you for your stay with us and I'm thrilled to hear of your experience! I will be sure to share this with and celebrate with the team, and we hope to see you again soon!

4 out of 5
Always a good go to hotel in portland. I have been here many times. Need to upgrade tech plug options in rooms asap.

Posted by on Dec 4, 2022

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Comment from Hotel Management

Dec 7, 2022 by Mike

Hi Daniel,Thank you for your recent stay with us, we're glad to hear you've enjoyed your return visit and thank you for taking the time to provide us with this feedback! We will be sure to review with the team, and we look forward to seeing you again next time.Take care,

5 out of 5
I would have liked more usb outlets, only 2 in the room, but that is the only negative. Room spacious, Clean, beds wonderful. Definitely would stay here again.

Posted by on Oct 21, 2022

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Comment from Hotel Management

Oct 27, 2022 by Mike

Hi Sherry,Thank you for your recent stay with us here in Portland, I'm glad to hear you've enjoyed your time at the hotel and we hope to see you back soon!

5 out of 5
👍

Posted by on May 16, 2022

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Comment from Hotel Management

May 18, 2022 by Mike

Thank you for your recent stay with us here in Portland! I'm glad to see you've enjoyed your time with us, and we hope to see you again soon.

5 out of 5
Nice

Posted by on Mar 13, 2022

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Comment from Hotel Management

Mar 19, 2022 by Mike

Hello Brenna, Thank you for your recent stay with us here in Portland! I'm glad to see you've enjoyed your time in our lovely city and hotel, we hope to see you again next time you visit the Old Port!

2 out of 5
We had stayed here before and were quite happy. This time we were pleased with the breakfast. There was construction in the garage. In our room: damaged furniture, stained carpeting, dirty drawers, and a sink that wouldn’t drain. Took two requests to get the sink fixed. We spent WAY too much money for what we got. To top it off we could not even use our Hyatt rewards due to booking through Travelocity. We will not be staying here again.

Posted by on Aug 26, 2021

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Comment from Hotel Management

Oct 12, 2021 by Mike

Thank you for your recent stay with us here in Portland, I'm sorry to hear that your experience had been less than satisfactory due to the concerns you had experienced. I will be sure to review this with the team, as well as following up with the front desk to better improve our communication for guest requests. World of Hyatt rewards benefits and points will not be eligible for 3rd party bookings. Thank you for taking the time to provide us with this feedback, and we can only hope to have a better opportunity to provide you a more comfortable stay in the future.

5 out of 5
This hotel was perfect. Large rooms, very clean, friendly staff, great free breakfast, and amazing location. I will be back for sure!

Posted by on Jun 15, 2021

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Comment from Hotel Management

Jun 17, 2021 by Mike

Thank you for your recent stay with us here in Portland! Thrilled to hear you've enjoyed your time at our hotel, and I'll be sure to pass along the kind words to our team-- we look forward to seeing you next time!

About the Hyatt Place Portland-Old Port

Location 433 Fore St, Portland, ME 04101

Property Features

Hyatt Place Portland-Old Port offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1050 square feet (98 square meters) and includes conference space. The business-friendly Hyatt Place Portland-Old Port also features tour/ticket assistance, concierge services, and a fireplace in the lobby. For a fee, parking is available.

  • 130 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • 1050 sq ft of conference space
  • 98 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Microwave in a common area
  • Water dispenser
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Portland Transportation Center (4.1 km / 2.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Place Portland-Old Port offers 130 accommodations with iPod docking stations and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

  • Sitting area
  • IPod dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Desk chair

Food & Drink

Guests are served free buffet breakfast.

Hyatt Place Portland-Old Port has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Boat tours nearby
  • Marina nearby
  • Motor boating nearby
  • Hiking/biking trails nearby
  • Fishing nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel Portland-Old Port
  • Hyatt Place Portland-Old Port
  • Hyatt Place Portland - Old Port Maine
  • Hyatt Place Portland-Old Port Hotel
  • Hyatt Place Portland Old Port
  • Hyatt Portland Old Portland
  • Hyatt Place Portland-Old Port Hotel
  • Hyatt Place Portland-Old Port Portland
  • Hyatt Place Portland-Old Port Hotel Portland

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.