4.3 out of 5

"Long check in. Short on staff, but the staff they had was very friendly. Rooms not immaculatly clean. Great breakfast choices. Good location. " More

By a verified traveler on Wed 07 Mar 2018

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Hotel Description

3-star hotel near Wadsworth-Longfellow House

Heart of Portland

Within a 10-minute walk of this Downtown Portland hotel, you'll find Wadsworth-Longfellow House and Victoria Mansion. Also, Portland Museum of Art is within half a mile (1 km) and Portland Observatory is within 2 miles (3 km).

Free airport shuttle

The hotel's indoor pool, 24-hour fitness center, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. A free area shuttle is offered as well.

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 130 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with satellite channels. Other amenities include iPod docks, refrigerators, and premium bedding.

Room, 2 Queen Beds (Guest)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$259 per night

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Guest)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (ADA tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hyatt Place Portland-Old Port ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Portland-Old Port

Everyone (16) Couples (3) Family (1)
4 out of 5
Really nice hotel. Street is noisy since it is located across the street from a night club and many bars.

Posted by on Apr 30, 2019

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Comment from Hotel Management

May 11, 2019 by Mike

Thank you for your recent stay with us here at the Hyatt Place Portland Oldport, I'm glad to see you've enjoyed your time with us here in Portland, and we hope to see you again soon!

4 out of 5

Posted by on Apr 27, 2019

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Comment from Hotel Management

Apr 27, 2019 by Mike

Thank you for your recent stay with us here in the downtown area, I am glad to see you've enjoyed your time at our hotel, and we hope to see you next time here at the Hyatt Place Portland Oldport! Take care!

5 out of 5
The balconies what great views of the city!!!!!!!!

Posted by on Mar 28, 2019

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Comment from Hotel Management

Mar 28, 2019 by Mike

Thank you for your recent stay with us here in Portland, I'm glad to see you've enjoyed your time here with us at the Hyatt Place Portland Old Port, and we hope to see you again soon!

5 out of 5

Posted by on Mar 26, 2019

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Comment from Hotel Management

Apr 5, 2019 by Mike

Thank you for your recent stay with us here in Portland, I'm glad to see you've enjoyed your time at our hotel, and we hope to see you again at the Hyatt Place Portland Oldport in the future!

5 out of 5

Posted by on Mar 10, 2019

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Comment from Hotel Management

Apr 5, 2019 by Mike

Thank you for your recent stay with us here in Portland, I'm glad to see you've enjoyed your time at our hotel, and we hope to see you again at the Hyatt Place Portland Oldport in the future!

5 out of 5
Staff were friendly and responsive to our needs. The Bar was kinda of weird.

Posted by on Mar 2, 2019

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Comment from Hotel Management

Mar 9, 2019 by Mike

Thank you for your recent stay with us here in Portland! I'm glad you've enjoyed your time at our hotel, and we hope to see you again next time you are in the Portland area! Take care!

5 out of 5

Posted by on Oct 28, 2018

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Comment from Hotel Management

Dec 1, 2018 by Mike

Thank you for staying with us, We are glad you've enjoyed your time at our hotel, and we hope to see you again soon.

5 out of 5
This hotel was in an excellent location - convenient to food, local exhibits and shopping. Enjoyed our stay here in Portland, Maine.

Posted by on Oct 28, 2018

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Comment from Hotel Management

Dec 1, 2018 by Mike

Thank you for staying with us, We are glad you've enjoyed your time at our hotel, and we hope to see you again soon.

5 out of 5
Great proximity to downtown. Definitely valet your car. Loved our room, clean and well taken car of.

Posted by on Oct 2, 2018

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Comment from Hotel Management

Oct 6, 2018 by MIke

Thank you for your recent stay with us, I'm glad to hear you've enjoyed your time at our hotel, and we hope to see you again next time! Take care!

4 out of 5

It's the location that mattered.

Long check in. Short on staff, but the staff they had was very friendly. Rooms not immaculatly clean. Great breakfast choices. Good location.

Posted by on Mar 7, 2018

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Comment from Hotel Management

Mar 9, 2018 by Mike

Thank you for your recent stay with us! I am glad to hear you enjoyed our staff and will be sure to share with the team! Additionally, I will bring these concerns of room cleanliness up to our Operations Manager as this is certainly not up to our standards. Thank you for providing us with feedback, and we hope to see you again soon!

About the Hyatt Place Portland-Old Port

Location 433 Fore St, Portland, ME 04101

Property Features

Hyatt Place Portland-Old Port offers its guests an indoor pool and a 24-hour fitness center. Along with a coffee shop/café, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1050 square feet (98 square meters). The business-friendly Hyatt Place Portland-Old Port also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An area shuttle within 1.00 mi and a roundtrip airport shuttle (available on request) are free. Parking is available for a fee. This 3-star Portland hotel is smoke free.

  • 130 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • 1050 sq ft of conference space
  • 98 sq m of conference space
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Portland, ME (PWM-Portland Intl. Jetport) (7 km / 4.4 mi)
  • Train station: Portland Transportation Center (3.7 km / 2.3 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 1.00 mi, train station pick-up, cruise terminal shuttle, and ferry terminal shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Place Portland-Old Port offers 130 accommodations with iPod docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • IPod dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM

Special check-in instructions:

There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Airport shuttle service is available on request from 8 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Airport shuttle service is offered on request from 8 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 11 and USD 11 for adults, USD 11 and USD 11 for children (approximately)
  • Self parking fee: USD 20.00 per night (in/out privileges)
  • Valet parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel Portland-Old Port
  • Hyatt Place Portland-Old Port
  • Hyatt Place Portland - Old Port Maine
  • Hyatt Place Portland-Old Port Hotel
  • Hyatt Place Portland Old Port

You should know

  • Hyatt Place Portland-Old Port offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).