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4.3 out of 5

"nice new property in a good location. not thrilled with the hard flooring. " More

By a verified traveler on Fri 12 Feb 2021

Hotel Description

3.5-star hotel near Cross Insurance Arena

Close to the beach

Within a 5-minute walk of the hotel, you'll find Maine Narrow Gauge Railroad Company and Museum and Casco Bay Lines Ferry Terminal. Maine Jewish Museum and Cathedral of the Immaculate Conception are also within half a mile (1 km).

Free airport shuttle

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Valet parking, limo/town car service, and dry cleaning are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 178 guestrooms also offer free WiFi and TVs with cable channels. Free bottled water, hair dryers, and safes are also available.

Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$149* Per night/room May 17 - May 18

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

AC Hotel by Marriott Portland Downtown/Waterfront, ME ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for AC Hotel by Marriott Portland Downtown/Waterfront, ME

Everyone (9) Couples (1) Family (1)
5 out of 5
nice new property in a good location. not thrilled with the hard flooring.

Posted by on Feb 12, 2021

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5 out of 5
Great updated hotel with friendly employees. Walking distance to restaurants and shops. Mattress a bit uncomfortable and $30 valet fee a bit steep for Portland. Besides that everything was great.

Posted by , from Plymouth, MA on Oct 16, 2020

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4 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 18, 2020 by HotelMgmt

Thank you for choosing to stay with us and for leaving a great rating! We hope it won't be long before we see you back through our doors.

5 out of 5
Staff was helpful throughout the visit. Car was always ready to take fro

Posted by on Aug 23, 2019

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Comment from Hotel Management

Sep 12, 2019 by HotelMgmt

I’m pleased to hear you enjoyed your stay, especially our commitment to first-class customer service. We loved having you as a guest and hope we may welcome you back. There’s so much to see and do in our area!

4 out of 5

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 19, 2019 by HotelMgmt

We are delighted we made such a great impression on you! Thank you, please visit again soon.

5 out of 5

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 1, 2019 by HotelMgmt

Thank you very much for your five-star rating and hope it won’t be long before we are welcoming you back to make more memories with us!

3 out of 5

Posted by on May 13, 2019

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Comment from Hotel Management

May 14, 2019 by HotelMgmt

We appreciate your star-rating, however, we would love nothing more than to welcome you back to strive for true perfection in the future.

5 out of 5
Good location and smart design choices -- there were no particularly "luxurious" finishes but most were pleasing choices that should clean easily and hold up over time. Room (basic king?) was quite spacious for a city hotel and laid out well to allow a bit of work and relaxation space in addition to the bed and bathroom.

Posted by , from Alexandria, VA on Apr 4, 2019

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Comment from Hotel Management

Apr 6, 2019 by HotelMgmt

I'm glad you were impressed by our location, design and guestrooms, as we strive to provide a complete first-class stay. I do hope you tried some of the great restaurants in our area! We loved hosting you and hope we may welcome you back in the near future for another satisfying visit. Have a great day!

4 out of 5
Nice enough hotel. Agree with the other reviewers about the lack of bathroom privacy due to the odd glass barn door. Room lacked a cozy feel due to the modern decor, hard surfaces, etc. That’s just a matter of preference. I certainly don’t regret staying there but likely will choose a different hotel next time. Staff was friendly and helpful. Hotel was clean.

Posted by on Jan 28, 2019

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Comment from Hotel Management

Jan 31, 2019 by HotelMgmt

Thank you for taking the time to share your feedback with us, as it helps us improve our services for all of our valued guests. While some aspects of your stay were satisfactory, it is my hope you will give us an opportunity to change your impression of us, as we strive to provide a first-class experience!

4 out of 5

One major bummer

So the hotel is beautiful and most of the staff is just great- Special shout out to Brett the shuttle driver- he was fabulous and having him for all transportation was a lifesaver! The downers for us revolves around the bathroom-first thing we noticed was something on the wall near the toilet paper dispenser that grossed us out- I mentioned it to a man at the front desk who was very apologetic and said it would be taken care of immediately-we were out most of the day walking and came back to find it still on the wall- another trip to the front desk and it was taken care of. It’s a pricey hotel to have such a poor response I feel. The next problem just depends on how private you like your bathroom time to be- the door to the bathroom is a sliding glass door the just goes across the opening to the bathroom- it’s not a closed door which is what I prefer- personal choice. So if Brett the driver hadn’t been a part of the deal I think the negatives may have outweighed the positives- but he made the stay great.

Posted by , from Ossining, NY on Aug 18, 2018

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Comment from Hotel Management

Aug 31, 2018 by HotelMgmt

Jennifer, while we are glad you enjoyed some aspects of your stay, we are disappointed you were not satisfied by our customer service, as your comments are not typical of a visit to our hotel. It is our hope you will give us another opportunity to host you, as we wish to change your impression of us!

About the AC Hotel by Marriott Portland Downtown/Waterfront, ME

Location 158 Fore St, Portland, ME 04101

Renovations + Closures

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and limo/town car service are available. Public spaces have free WiFi. Event space at this hotel measures 2696 square feet (250 square meters) and includes conference space. The business-friendly AC Hotel by Marriott Portland Downtown/Waterfront, ME also features a fitness center, coffee/tea in a common area, and laundry facilities. A roundtrip airport shuttle is free (available on request). Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Portland hotel.

  • 178 guestrooms or units
  • 6 levels
  • 2696 sq ft of conference space
  • 250 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Car service
  • Wedding services available
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Portland Intl. Jetport Airport (PWM) (8.1 km / 5.1 mi)
  • Train station: Portland Transportation Center (4.7 km / 2.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

AC Hotel by Marriott Portland Downtown/Waterfront, ME offers 178 accommodations with safes and complimentary bottled water. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

AC Lounge - This tapas bar serves light fare only.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 16 per person (approximately)
  • Valet parking fee: USD 32.00 per night
  • Nearby parking fee: USD 50.00 per day
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AC Hotel Marriott Portland Downtown/Waterfront
  • AC Hotel Marriott Downtown/Waterfront
  • AC Marriott Portland Downtown/Waterfront
  • AC Hotel Marriott Portland Downtown/Waterfront ME
  • AC Marriott Portland Downtown/Waterfront ME
  • AC Hotel by Marriott Portland Downtown/Waterfront, ME Hotel
  • AC Hotel by Marriott Portland Downtown/Waterfront, ME Portland
  • Hotel AC Hotel by Marriott Portland Downtown/Waterfront, ME
  • AC Hotel by Marriott Portland Downtown/Waterfront, ME Portland
  • AC Hotel Marriott Downtown/Waterfront
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  • AC Hotel by Marriott Portland Downtown/Waterfront
  • Ac Marriott Waterfront

You should know

  • AC Hotel by Marriott Portland Downtown/Waterfront, ME offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.