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"Good location and complimentary shuttle service around city " More

By a verified traveler on Tue 15 Oct 2019

Hotel Description

4-star historic hotel near Portland Museum of Art

Oceanside stay

You'll be steps from Portland Museum of Art and within a 10-minute walk of Cross Insurance Arena with a stay at this Downtown Portland hotel. Also, Victoria Mansion is within half a mile (1 km) and University of Southern Maine is within 2 miles (3 km).

Full-service spa, dining

A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, express check-out, and free airport shuttle. Unwind with a drink at the bar/lounge and enjoy perks like a free area shuttle.

MP3 docks, WiFi

Featuring conveniences like refrigerators and coffee/tea makers, the 289 guestrooms also offer MP3 docks and LCD TVs with cable channels. 24-hour room service, WiFi, and premium bedding are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$136* Per night/room Apr 7 - Apr 8

Room, 1 King Bed, Harbor View (Premium Higher Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, 1 Bedroom, City View (SW-M)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite, 1 Bedroom (SW-M)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Harbor View (Premium Higher Floor)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Room, 1 King Bed, City View (Preferred)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Portland Harborview ratings based on 51 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Portland Harborview

Everyone (13) Couples (5) Family (4)
5 out of 5

Posted by on Mar 27, 2020

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Comment from Hotel Management

Mar 29, 2020 by Customer Service

Thank you for the perfect rating! We endeavor to go above and beyond to ensure our guests have a memorable experience in Portland! It's wonderful to know that you had such a pleasant stay. We look forward to hosting you again soon. Have a great day! General Manager The Westin Portland Harborview

5 out of 5

Posted by on Feb 21, 2020

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Comment from Hotel Management

Feb 22, 2020 by Customer Service

Thank you for the 5 out of 5 rating! We're thrilled to see how much you enjoyed staying at The Westin Portland Harborview. We look forward to hosting​ you again in the near future! Thank you again for sharing. Have a terrific day! General Manager The Westin Portland Harborview

5 out of 5

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 25, 2019 by Customer Service

Thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at The Westin Portland Harborview! Guest Services Ambassador The Westin Portland Harborview

4 out of 5
Good location and complimentary shuttle service around city

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 16, 2019 by Madison

Thank you for your feedback! I am pleased to see you had a great stay with us!

2 out of 5
Our room was not very clean. Floors had some sort of residue, bathroom floor corners and baseboards weren't clean and the shampoo/lotion were used and dirty. Shuttle/balet staff were nice and helpful.

Posted by on Aug 21, 2019

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Comment from Hotel Management

Aug 22, 2019 by Madison, reservations

Thank you for your feedback. I am deeply sorry that the bathroom was not up to Westin Standards. I will be passing this information along to the appropriate manager.

4 out of 5

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 29, 2019 by Jess - Service Express

Thank you for your feedback!

5 out of 5
Mary from concierge did an excellent job, was very friendly and helpful for someone visiting, the entire concierge staff was excellent also. Room, location and amenities were great, only problem is some mold in the shower grout.

Posted by on May 13, 2019

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Comment from Hotel Management

May 22, 2019 by Madison, reservations

Thank you for your feedback! I am so happy you enjoyed your stay with us! I will pass your kind words along to the team members!

5 out of 5

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 23, 2019 by Madison S

Thank you for your review! I am so glad you enjoyed your stay with us!

5 out of 5
Loved everything from customer service to room and amenities

Posted by on Apr 2, 2019

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Comment from Hotel Management

Apr 8, 2019 by Guest Service Manager

Thank you so much for the great review of our property and I am glad you had a very enjoyable stay. We are looking forward to your next visit so that we can provide you with another unforgettable experience.

5 out of 5
I choose this hotel for it's location and Top of the East lounge. It's my first time too Maine and I spent my birthday weekend here. The hotel is clean, rooms are cozy and all staff (front desk, valet and shuttle bus) were professional, courteous and friendly. Justin and Amie are amazing, very professional and courteous. They both gave us excellent choice options in restaurants (breakfast and dinner) and attractions within walking distance and shuttle bus travel. They made sure that my stay and birthday was a great experience. We will definitely be planning a return visit. I just want to thank Amie and Justin again for your outstanding customer service and acknowledgement of and making me feel special on my birthday.

Posted by on Mar 11, 2019

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Comment from Hotel Management

Mar 12, 2019 by Brittany

Thank you for your Kind review! I've shared this with Justin and Amie, they are both so thankful for your kind words! We hope to see you again soon!

About the The Westin Portland Harborview

Location 157 High St, Portland, ME 04101

Property Features

The Westin Portland Harborview offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 15500 square feet (1440 square meters) and includes a conference center. Spa services, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly The Westin Portland Harborview. An area shuttle within 3.00 miles and a roundtrip airport shuttle (available on request) are free. For a fee, parking is available. This 4-star Portland hotel is smoke free.

  • 1 building
  • 289 guestrooms or units
  • 15 levels
  • 15500 sq ft of conference space
  • 1440 sq m of conference space
  • Built in 1927
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Portland, ME (PWM-Portland Intl. Jetport) (6 km / 3.7 mi)
  • Train station: Portland Transportation Center (3.2 km / 2 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 3.00 miles, train station pick-up, and ferry terminal shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

The Westin Portland Harborview offers 289 accommodations with MP3 docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Portland hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11 AM.

C2 (Congress Squared) - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Top of the East - Overlooking the ocean, this rooftop bar specializes in American cuisine and serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Boat tours nearby
  • Rock climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

Artne Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 12
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available on request from 6:00 AM to 11 PM. Train station shuttle service is available on request from 6:00 AM to 11:00 PM. Fees may apply. Contact the property in advance to get details.

This property offers airport shuttle service 5 AM-11 PM.

For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is offered on request from 6:00 AM to 11 PM. Train station transportation is offered on request from 6:00 AM to 11:00 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • UnionPay
  • Pets allowed (no fees)
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 26 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 26.00 per night
  • Valet parking fee: USD 34.00 per night (in/out privileges)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Portland Westin
  • Portland Westin Harborview
  • Westin Harborview
  • Westin Harborview Hotel
  • Westin Harborview Hotel Portland
  • Westin Harborview Portland
  • Westin Portland
  • Westin Portland Harborview
  • The Westin Portland Harborview Maine
  • Westin Portland Harborview Hotel
  • The Westin Portland Harborview Hotel
  • The Westin Portland Harborview Portland
  • The Westin Portland Harborview Hotel Portland

You should know

  • The Westin Portland Harborview offers transfers from the ferry terminal. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
url importing https://www.travelocity.com/Portland-Hotels-The-Westin-Portland-Harborview.h6273-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.