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4.9 out of 5

"Nice and helpful staff. Convenient to restaurants and shops. Couldn't find a snack area where you could get water, soda, etc. " More

By a verified traveler on Sun 11 Oct 2020

Hotel Description

3.5-star historic hotel near Cross Insurance Arena

Heart of Portland

Within a 10-minute walk of this Downtown Portland hotel, you'll find Cross Insurance Arena and Casco Bay Lines Ferry Terminal. Merrill Auditorium and Monument Square are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a spa tub, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 6 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the fitness center and perks like free WiFi and a free area shuttle.

Free WiFi, iPod docks

The 95 individually decorated guestrooms offer free WiFi and iPod docks. LCD TVs come with digital channels, and other amenities include refrigerators and room service.

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Portland Regency Hotel & Spa ratings based on 20 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Portland Regency Hotel & Spa

Everyone (11) Couples (5) Family (4)
5 out of 5
Nice and helpful staff. Convenient to restaurants and shops. Couldn't find a snack area where you could get water, soda, etc.

Posted by , from Bethlehem, Pa on Oct 11, 2020

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5 out of 5

Posted by on Sep 18, 2020

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5 out of 5
Beautiful hotel and great location but it’s 90 out and ac doesn’t work - our room is soo hot

Posted by , from Portland on Jun 20, 2020

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5 out of 5
Beds were very comfortable. The hotel is right in the middle of Portland’s nightlife.

Posted by on Feb 29, 2020

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5 out of 5
The spa facilities were wonderful and the beds super comfortable It’s a funky property in a very convenient location

Posted by , from Salem MA on Feb 22, 2020

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5 out of 5
Location Paying for parking .They were remodeling and it was a bit noisy

Posted by on Feb 3, 2020

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5 out of 5

Posted by on Jan 6, 2020

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5 out of 5

Posted by on Aug 12, 2019

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4 out of 5
A charming hotel in a great central Old Port neighborhood. A lovely room with a terrace on 4th floor was clean with a spacious bathroom and great shower. We walked to all great lobster restaurants, bakeries and ice cream shops. It’s lively and fun and returning to the hotel which is quiet and serene was excellent.

Posted by on Aug 4, 2019

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5 out of 5
Loved everything about our stay!! Great location, friendly staff & beautiful rooms!!

Posted by on Jun 19, 2019

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About the Portland Regency Hotel & Spa

Location 20 Milk Street, Portland, ME 04101

Property Features

Portland Regency Hotel & Spa offers its guests a full-service spa, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A fitness center, spa services, and a garden are also featured at the business-friendly Portland Regency Hotel & Spa. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. For a fee, parking is available. This 3.5-star Portland hotel is smoke free.

  • 95 guestrooms or units
  • 5 levels
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Portland Intl. Jetport Airport (PWM) (8.1 km / 5.1 mi)
  • Train station: Portland Transportation Center (4.7 km / 2.9 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Portland Regency Hotel & Spa offers 95 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually decorated. 37-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Eighteen95 - This restaurant serves breakfast and dinner.

Armory Lounge - This bar serves lunch and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

Guests under 16 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Cross-country skiing nearby

Spa Services

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Valet parking fee: USD 25 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Portland Regency
  • Portland Regency Hotel
  • Regency Hotel Portland
  • Regency Portland
  • Portland Regency Hotel & Spa Maine
  • Regency Hotel
  • Portland Regency & Portland
  • Portland Regency Hotel & Spa Hotel
  • Portland Regency Hotel & Spa Portland
  • Portland Regency Hotel & Spa Hotel Portland

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.