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Sheraton Dallas Hotel

4.0 star property
Hotel near Kay Bailey Hutchison Convention Center in Dallas

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Sheraton Dallas Hotel

Photo gallery for Sheraton Dallas Hotel

Bar (on property)
Breakfast and dinner served, American cuisine
Exterior
Pillowtop beds, in-room safe, desk, blackout drapes
Breakfast and dinner served, American cuisine

Overview of Sheraton Dallas Hotel

Reviews
8.2

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
400 Olive St, Dallas, TX, 75201
  • Popular LocationDallas World Aquarium15 min walk
  • Popular LocationKay Bailey Hutchison Convention Center17 min walk
  • Popular LocationAmerican Airlines Center2 min drive
  • AirportDallas, TX (DAL-Love Field)15 min drive

Room options

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Multiple Beds

50-inch plasma TV with cable channels, TV, pay movies

Junior Suite, Multiple Beds

  • 534 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds

50-inch plasma TV with cable channels, TV, pay movies

Junior Suite, Multiple Beds

  • 534 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed

  • 534 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Club Room, 2 Queen Beds

  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

Pillowtop beds, in-room safe, desk, blackout drapes

Executive Suite, 1 Bedroom

  • 480 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Pillowtop beds, in-room safe, desk, blackout drapes

Executive Suite, 1 Bedroom

  • 717 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 271 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Omni Dallas Hotel
Pool
Hot Tub
Spa
Pet friendly
4.4 out of 5, Excellent, (2336)
The price is $280
per night
$333 total
includes taxes & fees
May 7 - May 8
Omni Dallas Hotel

About the neighborhood

Dallas

Heart of Dallas.Your stay at this Downtown Dallas hotel places you within 2 miles (3 km) of American Airlines Center and Dallas World Aquarium. Reunion Tower and Kay Bailey Hutchison Convention Center are also within 3 miles (5 km).

What's nearby

  • Dallas World Aquarium - 15 min walk
  • Kay Bailey Hutchison Convention Center - 17 min walk
  • Perot Museum of Nature and Science - 18 min walk
  • American Airlines Center - 2 min drive
  • Reunion Tower - 3 min drive

Getting around

  • Federal & Olive Tram Stop - 3 min walk
  • Dallas Union Station - 8 min drive
  • Love Field Airport (DAL) - 17 min drive

Restaurants

  • True Kitchen + Kocktails - 3 min walk
  • Starbucks - 4 min walk
  • Majestic Theatre - 3 min walk
  • DRAFT Sports Bar - 2 min walk
  • Open Palette - 1 min walk

About this property

Sheraton Dallas Hotel

Hotel near Kay Bailey Hutchison Convention Center in Dallas
Sheraton Dallas Hotel offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge.

A business center, 60 meeting rooms, and limo/town car service are available. Event space at this hotel measures 230000 square feet (21368 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Sheraton Dallas Hotel. For a fee, parking is available.

This Dallas hotel is smoke free.

  • 1840 guestrooms or units
  • 38 levels
  • 3 buildings
  • 230000 sq ft of conference space
  • 21368 sq m of conference space
  • Built in 1959
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Dallas Hotel offers 1840 accommodations with safes and complimentary bottled water. Accommodations offer separate dining areas and include dining tables. Beds feature pillowtop mattresses. 50-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This Dallas hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Dining table
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–11:00 AM for a fee: USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch plasma TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Weight limit: 35 lbs per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.900 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 30.00 per night (in/out privileges)
  • Covered valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Hotel Sheraton
Dallas Sheraton
Dallas Sheraton Hotel
Hotel Sheraton Dallas
Sheraton Dallas
Sheraton Dallas Hotel
Sheraton Hotel Dallas
Adam Mark Dallas
Adam's Mark Dallas
Sheraton Dallas Resort
Dallas Adam Mark Hotel
Sheraton Hotel
Sheraton Dallas Hotel Hotel
Sheraton Dallas Hotel Dallas
Sheraton Dallas Hotel Hotel Dallas

Frequently asked questions

How close is Sheraton Dallas Hotel to the airport?

Sheraton Dallas Hotel is 6.7 mi (17-min drive) away from the Love Field Airport (DAL) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Dallas Hotel?

As of Apr 23, 2024, prices found for a 1-night stay for 2 adults at Sheraton Dallas Hotel on May 11, 2024 start from $188.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Dallas Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Dallas Hotel.

Does Sheraton Dallas Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton Dallas Hotel, but buffet breakfast is offered for a fee of USD 24 per person. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Sheraton Dallas Hotel?

No, there is no casino at this hotel.

What time is check-in at Sheraton Dallas Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Sheraton Dallas Hotel?

Free parking is not available at this hotel. Self parking is available for USD 30.00 per night, and valet parking for USD 45.00 per night.

Does Sheraton Dallas Hotel have a pool?

Sheraton Dallas Hotel features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Sheraton Dallas Hotel have a restaurant?

Sheraton Dallas Hotel is home to Open Palette, which features American cuisine.

Does Sheraton Dallas Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton Dallas Hotel to downtown Dallas?

Sheraton Dallas Hotel is 0.6 mi away from Dallas.

Sheraton Dallas Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 519 out of 1003 reviews" "
Rating 8 - Good. 242 out of 1003 reviews" "
Rating 6 - Okay. 107 out of 1003 reviews" "
Rating 4 - Poor. 68 out of 1003 reviews" "
Rating 2 - Terrible. 67 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Nicole

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Only 2 elevators worked-very long waits to go up or down-packed elevators. Front desk staff could have been friendlier and more helpful. No shuttle
Stayed 1 night in Jan 2024

10/10 Excellent

Fred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Josalyn

Traveled with group
Liked: Cleanliness, staff & service

8/10 Good

Christi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Ashley

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was for my anniversary and we spent $500 for the night. The first room was small, musty, the lamps were broken so I had to get ready for dinner in the dark due to lack of time to change rooms, and the AC was ticking when it was running. We changed rooms and were put in the deluxe king. We were shocked to basically walk into an identical room 20 floors up. The only difference was the lamps. Nothing deluxe about it. We were told our $32 parking would be comped due to the inconvenience, yet when we left after check out we of course had to pay to leave the parking garage. We came back to our room from our events that evening to see multiple escorts walking with men in the lobby and sticky elevator floors. For this to have been a luxury hotel price, we got a motel 6 experience with a view of downtown Dallas. Didn’t even get free breakfast and we didn’t want to hand over another $50 for what probably would’ve been a mediocre breakfast buffet. We checked out at 8 am. Not what I had imagined for my 11th anniversary. Disappointing to say the least. The room doesn’t look anything like the pictures advertised. We will never be back.
Stayed 1 night in Dec 2023

8/10 Good

denise

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable and nice. Only drawback was the long line to checkin at 9:30 pm on a Tuesday.
Stayed 1 night in Nov 2023

10/10 Excellent

Ravneet

Stayed 3 nights in Nov 2023

10/10 Excellent

Anita

Stayed 1 night in Nov 2023

10/10 Excellent

Aron

Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay.
Stayed 2 nights in Sep 2023