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"I recently stayed at this property and had a mixed experience. While the rooms themselves are beautiful, spacious, and very comfortable, several service and maintenance issues made the stay frustrating. Our reservation was for seven people, but when we arrived, there were only enough towels for four. The couch bed also didn’t have any bedding prepared, so we had to call to request it. Unfortunately, getting assistance wasn’t easy—reception often took over 20 minutes to answer the phone, and when we did get through, it took more than three hours for towels and bedding to be delivered. We also experienced an issue with the hot water tank in our room, which stopped working and required a visit from the maintenance team to turn it back on. While the issue was eventually resolved, it added to the inconvenience. On a positive note, the rooms themselves are very well-designed and spacious, which we really appreciated. Unfortunately, the weather during our stay was rainy, so we didn’t get a chance to use the pool. Overall, while the accommodations have great potential, the service delays and maintenance issues significantly impacted our experience."

"Me gusta hospedarme en Rossen porque las habitaciones son cómodas y muy limpias. El lugar tiene seguridad, el ambiente es cómodo y silencioso, se puede dormir tranquilamente. El staff es atento y amable por el momento no he tenido problemas. Este hotel es mi favorito ya que tiene una buena ubicación, hay de todo cerca."

"Stayed here from May 2nd through the 6th while attending a conference and honestly had a really good experience. It looks like the hotel has been newly renovated because everything felt very modern, clean, and updated. The room was HUGE and the bed was extremely comfortable. They had soft sheets, nice covers, tons of pillows, and I was pleasantly surprised to see a down comforter which made the stay even better. The bathroom was nice as well. The only thing missing for me personally was a sit-down tub, but the detachable shower head definitely made up for it a little. The breakfast was your standard self-serve buffet style hotel breakfast, but it was fresh and convenient before heading out for the day. What really stood out was the staff. Everyone I encountered was genuinely friendly and welcoming. Zara was especially amazing and deserves recognition. She was incredibly patient, kind, and helpful with my million questions and requests during my stay. Customer service like that really makes a difference when you're away from home. Overall, I had a very comfortable stay and would definitely consider staying here again when I'm back in Orlando."

"It was very nice and clean. There were many amenities offered that are very convenient. We had a quick stay and weren’t there very long so I definitely want to come back to stay and get the full experience."

"Lovely property. Great pool. Kitchen and laundry set up is great."