The Grove Resort & Water Park Orlando

4.0 star property
Family-friendly 4-star resort near Surfari Water Park

Choose dates to view prices

Photo gallery for The Grove Resort & Water Park Orlando

Aerial view
Property preview
Lobby
Lake
3 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Laundry
  • Parking available

Explore the area

View in a map
14501 Grove Resort Avenue, Winter Garden, FL, 34787
  • Place, Surfari Water Park
    ‪2 min walk‬
  • Place, Magic Kingdom® Park
    ‪18 min drive‬
  • Place, Disney Springs™
    ‪19 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪40 min drive‬

Room options

Condo, 2 Bedrooms

8.4 out of 10
Very good
(176 reviews)
  • 1270 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Condo, 3 Bedrooms, Accessible

7.6 out of 10
Good
(9 reviews)
  • 1396 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Family Condo, 2 Bedrooms

8.8 out of 10
Excellent
(223 reviews)
  • 1266 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Superior Family Condo, 2 Bedrooms

8.6 out of 10
Excellent
(141 reviews)
  • 1265 sq ft
  • 2 bedrooms
  • Water view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Superior Condo, 2 Bedrooms

8.6 out of 10
Excellent
(71 reviews)
  • 1266 sq ft
  • 2 bedrooms
  • Water view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Condo, 3 Bedrooms, 2 Bathrooms

8.4 out of 10
Very good
(164 reviews)
  • 1396 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Superior Condo,3 Bedrooms (2 Bath)

7.8 out of 10
Good
(70 reviews)
  • 1396 sq ft
  • 3 bedrooms
  • Water view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Condo, 3 Bedrooms (3 bath)

7.4 out of 10
Good
(41 reviews)
  • 1544 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Superior Condo, 3 Bedrooms (3 Bath)

7.4 out of 10
Good
(53 reviews)
  • 1544 sq ft
  • 3 bedrooms
  • Water view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Condo, 2 Bedrooms, Accessible

8.2 out of 10
Very good
(14 reviews)
  • 1266 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Terraces King Studio

7.6 out of 10
Good
(32 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Terraces)

8.0 out of 10
Very good
(35 reviews)
  • 485 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Terraces)

8.0 out of 10
Very good
(2 reviews)
  • 708 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Winter Garden

In entertainment district.Stay at this Four Corners resort and you'll be within half a mile (1 km) of Surfari Water Park and 9 miles (15 km) of Orange County National Golf Club. Disney's Animal Kingdom® Theme Park is within 9 miles (15 km) and Disney's Hollywood Studios® is within 12 miles (20 km).

What's nearby

  • Surfari Water Park - 2 min walk - 0.1 miles
  • Disney's Animal Kingdom® Theme Park - 13 min drive - 9.2 miles
  • Magic Kingdom® Park - 18 min drive - 10.5 miles
  • Disney Springs™ - 19 min drive - 13.0 miles
  • Universal Studios Florida - 31 min drive - 25.9 miles

Getting around

  • Kissimmee Station - 29 min drive
  • Orlando Intl. Airport (MCO) - 40 min drive

Restaurants

  • ‪Checkers - ‬8 min drive
  • ‪Wawa - ‬4 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Valencia Restaurant - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬7 min drive

About this property

The Grove Resort & Water Park Orlando

Family-friendly 4-star resort near Surfari Water Park
The Grove Resort & Water Park Orlando offers its guests a complimentary water park, 6 outdoor swimming pools, and 2 hot tubs along with a lazy river and a waterslide. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this resort measures 6000 square feet (557 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and an arcade/game room are also featured at the family-friendly The Grove Resort & Water Park Orlando. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Four Corners resort.

  • 865 guestrooms or units
  • 7 levels
  • 3 buildings
  • 3 dining venues
  • 3 bars by the pool
  • 3 bars or lounges
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Built in 2017
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
The Grove Resort & Water Park Orlando offers 865 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 52-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Fenced pool
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Pool gate
  • Snack bar/deli
  • Splash pad
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (USD 37.28 per night)
  • Limited onsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 10 to 30 per person
  • 3 bars/lounges
  • 3 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 6 outdoor pools
  • Arcade/game room
  • Boat tours
  • Children's club
  • Children's pool
  • Fishing
  • Free water park
  • Heated pool
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Shopping
  • Splash pad
  • Surf lessons
  • Surfing/bodyboarding
  • TV in common areas
  • Water sports equipment
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (38 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 52-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: USD 84.38
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 112.50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 20.0 per week.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Covered self parking fee: USD 37.28 per night (in/out privileges)
  • Early check-in fee: USD 84.38 (subject to availability)
  • Late check-out fee: USD 112.50 (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: USD 20.0 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Housekeeping service is available for a per service surcharge and must be requested at check-in. Fees vary from USD 30-95 per service, based on accommodation size and type of service required.

We should mention

  • Pool access available from 10:00 AM to 5:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grove Resort Winter Garden
Grove Resort Orlando Winter Garden
Grove Orlando Winter Garden
The Grove Resort Orlando
The Grove & Water Park Orlando
The Grove Resort Water Park Orlando
The Grove Resort & Water Park Orlando Resort
The Grove Resort & Water Park Orlando Winter Garden
The Grove Resort & Water Park Orlando Resort Winter Garden

Frequently asked questions

How close is The Grove Resort & Water Park Orlando to the airport?

The Grove Resort & Water Park Orlando is 22.9 mi (34-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

How much does it cost to stay at The Grove Resort & Water Park Orlando?

As of Dec 14, 2025, prices found for a 1-night stay for 2 adults at The Grove Resort & Water Park Orlando on Dec 15, 2025 start from $139.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Grove Resort & Water Park Orlando have an airport shuttle?

Airport shuttle services are not available at The Grove Resort & Water Park Orlando.

How close is The Grove Resort & Water Park Orlando to the beach?

This resort is 8.1 mi (20-min drive) from Melt-Away Bay and 10.8 mi (24-min drive) from Hideaway Bay. Don't forget your sunscreen!

Does The Grove Resort & Water Park Orlando offer free breakfast?

Free breakfast isn’t provided at The Grove Resort & Water Park Orlando, but full breakfast is offered for a fee of between USD 10 and 30 per person. It's available every day from 8 AM to 11 AM.

Is there a casino at The Grove Resort & Water Park Orlando?

No, there is no casino at this resort.

What time is check-in at The Grove Resort & Water Park Orlando?

Check-in start time: 4 PM; Check-in end time: 2 AM. Early check-in costs USD 84.38 (subject to availability).

Is there free parking at The Grove Resort & Water Park Orlando?

Free parking is not available at this resort. Self parking is available for USD 37.28 per night.

Does The Grove Resort & Water Park Orlando have a pool?

The Grove Resort & Water Park Orlando features 6 outdoor pools and a children's pool. Guests can enjoy pool access from 10:00 AM to 5:00 PM.

Does The Grove Resort & Water Park Orlando have a restaurant?

There are 3 onsite restaurants, offering options like American cuisine, al fresco dining, and pool views.

Does The Grove Resort & Water Park Orlando have a spa?

There are no spa services available at this resort.

How close is The Grove Resort & Water Park Orlando to downtown Four Corners?

The Grove Resort & Water Park Orlando is 2.4 mi away from Four Corners.

Reviews

The Grove Resort & Water Park Orlando Reviews

8.0

Very Good

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 4250 out of 8789 reviews
Rating 8 - Good. 1864 out of 8789 reviews
Rating 6 - Okay. 1339 out of 8789 reviews
Rating 4 - Poor. 638 out of 8789 reviews
Rating 2 - Terrible. 698 out of 8789 reviews

Reviews

2/10 Terrible

Desiree

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No cleaning nothing areas apartment all nothing clean
Stayed 4 nights in Oct 2025

8/10 Good

ERIC, SMALLWOOD

Liked: Cleanliness, property conditions & facilities
Enjoyed the resort overall. They should think about charging for every little thing like a typical room refresh and chairs in certain sections of the pool area. They weren’t going that the last time we stayed there in 2018. The staff was great.. especially Steve at the fishing pier he was a superb host! He elevated our whole experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Fernando

Traveled with family and small children
Liked: Cleanliness, amenities
T
Stayed 4 nights in Oct 2025

2/10 Terrible

Jeffrey

Traveled with family and small children
Disliked: Amenities
This is your warning…. ⭐ If you’re thinking about staying at The Grove Resort in Winter Garden, FL — don’t. I wish someone had warned me before we booked. From the start, the experience was awful. All the drains — in every sink and bathtub — were completely clogged. I told the front desk about it and made it very clear that I did not want anyone entering our room while we were gone at the parks. Guess what? They came in anyway. Apparently, they “unclogged the toilets” (which were never clogged), but somehow the kitchen sink was still backed up. Their solution? “Just don’t turn the water on all the way.” Seriously? Then there were the stained sheets on my bed, only one towel per room, and a disgusting washer and dryer that actually trapped our clothes inside. It took four hours for maintenance to show up and unlock it. As if that wasn’t enough, there were two arrests on property on two different days — police cars everywhere when we came back from Disney. Definitely not the relaxing family resort vibe they advertise. The shuttle service is another joke. They tell you one thing, then do another. One night, the shuttle left us at the park, and after that we had to Uber every day because it was so unreliable. Even navigating the resort was a headache — the layout is incredibly confusing. We got lost trying to find our room multiple times, and the elevators are barely marked. Between the maintenance issues, safety concerns, and total lack of professionalism, this place is a
Stayed 7 nights in Sep 2025

2/10 Terrible

Jeffrey

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
This is your warning…. ⭐ If you’re thinking about staying at The Grove Resort in Winter Garden, FL — don’t. I wish someone had warned me before we booked. From the start, the experience was awful. All the drains — in every sink and bathtub — were completely clogged. I told the front desk about it and made it very clear that I did not want anyone entering our room while we were gone at the parks. Guess what? They came in anyway. Apparently, they “unclogged the toilets” (which were never clogged), but somehow the kitchen sink was still backed up. Their solution? “Just don’t turn the water on all the way.” Seriously? Then there were the stained sheets on my bed, only one towel per room, and a disgusting washer and dryer that actually trapped our clothes inside. It took four hours for maintenance to show up and unlock it. As if that wasn’t enough, there were two arrests on property on two different days — police cars everywhere when we came back from Disney. Definitely not the relaxing family resort vibe they advertise. The shuttle service is another joke. They tell you one thing, then do another. One night, the shuttle left us at the park, and after that we had to Uber every day because it was so unreliable. Even navigating the resort was a headache — the layout is incredibly confusing. We got lost trying to find our room multiple times, and the elevators are barely marked. Between the maintenance issues, safety concerns, and total lack of professionalism, this place is a
Stayed 7 nights in Sep 2025

10/10 Excellent

YANILDA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
superb
Stayed 7 nights in Jul 2025

10/10 Excellent

jennifer

Stayed 2 nights in Sep 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, excellent water park to hang out at, grounds looked amazing, underground parking was convenient/secure, staff friendly, beautiful in lobby and elsewhere.
Stayed 6 nights in Sep 2025

10/10 Excellent

Ekaterina

Stayed 8 nights in Aug 2025

10/10 Excellent

Quiesha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 3 nights in Sep 2025

10/10 Excellent

RebeccaJoy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful for our family! Definitely staying again!
Stayed 4 nights in Sep 2025

10/10 Excellent

Bertha Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service from all of your staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Jannelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

brittani

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was overcharge for my stay when I first arrived. I had to get it taken care of after cjecking in . Even though it was taken care of I wont stay here again. I felt it was overpriced . The room was nice but warm . I called about it no one never came
Stayed 6 nights in Jul 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 2 nights in Aug 2025

10/10 Excellent

DEYSI

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi familia y yo, disfrutamos mucho la suite con vista al lago , nos gustó mucho la amplitud de la habitación y todas las facilidades que hay para cocinar allí. Nos gustó las piscina y los entretenimientos en el hotel. También la localización es excelente , cerca de todas las atracciones de Disney .
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Odalys

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grove Resort & Water Park in Orlando it’s perfect for our family getaway. It’s especially great for children—my grandchildren had so much fun at the water park and all the family-friendly activities. The resort is spacious, and comfortable A wonderful place for families
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was awesome. Staff was very friendly and helpful. Check in/out was fast and smooth.
Balcony
Kitchen
Full laundry room behind door
Living Room
Stayed 2 nights in Sep 2025

10/10 Excellent

Gregory, Locust

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was painful. Forcing every arriving guest to descend on the property concurrently at 4PM (to avoid an early check-in fee) is woefully inefficient. Waited in car line to get into property. Waited longer in the check-in line at the front desk, only to be told a room wasn't ready. Waited outside for another hour for a room before waiting in another line just to ask when a room would be ready, only to be told, again, that a room wasn't ready. Staff member finally placed us in an alternate room type. In all fairness, we checked-in on Saturday of Labor Day weekend, so it was likely busier than usual. Still, there has to be a more efficient check-in process. Only other significant complaint is regarding the snaggle-tooth-strangle-me wristband that only gets tighter with each passing day. The key-card wristband idea is great. But, the wristband design is atrocious. Room was very clean. Kitchen was minimally stocked with utensils, etc. Outside grounds were nearly immaculate. Loved the walking/jogging trail. Although, I could never figure out the exact path to arrive at the advertised 1 mile (Is the inner courtyard included?). Pools were very nice, clean, well-maintained -- particularly in the waterpark. Only complaint here is the lack of available chairs. All in all, a very enjoyable stay, and would be happy to return.
Stayed 8 nights in Aug 2025

10/10 Excellent

Siria, Miami

Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is always staff close
Stayed 1 night in Sep 2025

2/10 Terrible

Yudaine

Traveled with family
Disliked: Cleanliness, staff & service
Lets start saying that my experience was not what i expected at all. Staff when vheckikg in very friendly, unlike the ones in the afternoon. My room ac did not work and after i called multiple times to report it and being told that help was going to be sent which never happened. I went to the lobby also to report ac not working i have a young kid and it is just not correct to sleep with no ac when you are paying to be comfortable. Pool area mot so clean. You have to pay extra for the umbrellas, cabanas in undertand but umbrellas also kind og execcesive maybe I’m wrong.
Stayed 1 night in Sep 2025

10/10 Excellent

Ermelinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff , fun water park , fast golf cart shuttles to amenities. A little high priced at restaurant but acceptable
Stayed 2 nights in Sep 2025