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Grand Hyatt Indian Wells Resort & Villas

4.5 star property
Family-friendly 4.5-star hotel near El Paseo Shopping District

Choose dates to view prices

Photo gallery for Grand Hyatt Indian Wells Resort & Villas

9 outdoor pools, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Property video
9 outdoor pools, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
44600 Indian Wells Lane, Indian Wells, CA, 92210
  • Place, Indian Wells Conference Center
    ‪2 min walk‬
  • Place, Indian Wells Golf Resort
    ‪3 min walk‬
  • Place, Indian Wells Golf Course
    ‪3 min walk‬
  • Airport, Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪24 min drive‬

Room options

View all photos for 1 King Bed

1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

1 King Bed

9.2 out of 10
Wonderful
(75 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Penthouse Suite

  • 875 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

2 Queen Beds

9.4 out of 10
Exceptional
(20 reviews)
  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Villa

One Bedroom Villa | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

One Bedroom Villa

10.0 out of 10
Exceptional
(1 review)
  • 1098 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed with Golf View Deluxe

1 King Bed with Golf View Deluxe | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

1 King Bed with Golf View Deluxe

9.2 out of 10
Wonderful
(15 reviews)
  • 550 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed with Pool View

1 King Bed with Pool View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

1 King Bed with Pool View

9.2 out of 10
Wonderful
(33 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed with Accessible Tub

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

1 King Bed with Accessible Tub

8.6 out of 10
Excellent
(9 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds with Accessible Shower

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

2 Queen Beds with Accessible Shower

9.4 out of 10
Exceptional
(3 reviews)
  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds with Accessible Tub

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

2 Queen Beds with Accessible Tub

8.0 out of 10
Very good
(7 reviews)
  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed with Pool Access

1 King Bed with Pool Access | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

1 King Bed with Pool Access

8.8 out of 10
Excellent
(16 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 4

Two Queen Room

  • Sleeps 4

ADA King Room with Tub

  • Sleeps 4

ADA Two Queen Room with Tub

  • Sleeps 4

ADA King Room with Shower

  • Sleeps 4

ADA Two Queen Room with Shower

  • Sleeps 4

Pool View King Room

  • Sleeps 4

Golf View Deluxe King Room

  • Sleeps 4

Two Queen Room with Sofa Bed

  • Sleeps 6

View all photos for Champion's Suite

Champion's Suite | View from room

Champion's Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1100 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite

Grand Suite | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Grand Suite

7.2 out of 10
Good
(5 reviews)
  • 875 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

2 Queen Beds Family Room

8.8 out of 10
Excellent
(35 reviews)
  • 534 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Villa

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Two Bedroom Villa

9.4 out of 10
Exceptional
(3 reviews)
  • 1500 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Villa with Premium Outdoor Terrace

Two Bedroom Villa with Premium Outdoor Terrace | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Two Bedroom Villa with Premium Outdoor Terrace

7.4 out of 10
Good
(6 reviews)
  • 1500 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for 2 King Beds with Pool Access

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

2 King Beds with Pool Access

7.4 out of 10
Good
(3 reviews)
  • 550 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for 2 King Beds with Terrace

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

2 King Beds with Terrace

  • 550 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for 2 King Beds with Pool View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

2 King Beds with Pool View

10.0 out of 10
Exceptional
(1 review)
  • 550 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for 2 King Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

2 King Beds

7.8 out of 10
Good
(19 reviews)
  • 550 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for 1 King Bed with Bunk Beds Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

1 King Bed with Bunk Beds Family Room

10.0 out of 10
Exceptional
(3 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Penthouse Suite Pool or Golf View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Penthouse Suite Pool or Golf View

  • 875 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Villa

65-inch flat-screen TV with satellite channels, TV, pay movies

Presidential Villa

  • 1815 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse Suite with Accessible Roll-In Shower

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Penthouse Suite with Accessible Roll-In Shower

10.0 out of 10
Exceptional
(1 review)
  • 875 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible 2 King Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Accessible 2 King Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for 1 King Bed with Accessible Shower

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

1 King Bed with Accessible Shower

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Accessible Roll-In Shower Bunk Beds Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

1 King Bed Accessible Roll-In Shower Bunk Beds Family Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for 1 King Bed with Pool Access

Terrace/patio

1 King Bed with Pool Access

  • Sleeps 4

2 King Beds with Terrace

  • Sleeps 4

2 King Beds With Accessible Roll-in Shower

  • Sleeps 4

2 King Beds

  • Sleeps 4

2 King Beds With Pool View

  • Sleeps 4

2 King Beds with Pool Access

  • Sleeps 4

King Connecting Room

  • Sleeps 8

About the neighborhood

Indian Wells

Montelena stay.A stay at this Montelena hotel places you within half a mile (1 km) of Indian Wells Golf Resort and 3 miles (5 km) of Indian Wells Tennis Garden. Also, El Paseo Shopping District is within 3 miles (5 km) and Living Desert Zoo and Gardens is within 6 miles (10 km).
View more Resorts in Indian WellsOpens in a new window

What's nearby

  • Indian Wells Conference Center - 2 min walk - 0.1 miles
  • Indian Wells Golf Resort - 3 min walk - 0.2 miles
  • Indian Wells Golf Course - 3 min walk - 0.2 miles
  • Palm Desert Country Club - 10 min walk - 0.6 miles
  • Spa Esmeralda - 13 min walk - 0.7 miles

Getting around

  • Palm Springs Station - 26 min drive
  • Palm Springs Intl. Airport (PSP) - 35 min drive

Restaurants

  • ‪Eureka - ‬4 min drive
  • ‪Starbucks - ‬1 min walk
  • ‪The Place - ‬15 min walk
  • ‪Cafe Biscotti: An Espresso Bar - ‬7 min walk
  • ‪Cava - ‬9 min walk

About this property

Grand Hyatt Indian Wells Resort & Villas

Family-friendly 4.5-star hotel near El Paseo Shopping District
Grand Hyatt Indian Wells Resort & Villas offers its guests a full-service spa, a golf course, a complimentary water park, and 9 outdoor swimming pools. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 88000 square feet (8175 square meters) and includes a conference center. A health club, a hot tub, and a sauna are also featured at the luxury Grand Hyatt Indian Wells Resort & Villas. A free area shuttle within 0.3 kilometers is available. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Indian Wells hotel.

  • 531 guestrooms or units
  • 5 levels
  • 5 dining venues
  • Meeting rooms
  • 88000 sq ft of conference space
  • 8175 sq m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Grand Hyatt Indian Wells Resort & Villas offers 531 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies or patios. 65-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Indian Wells hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Agua Serena Spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • 9 outdoor pools
  • Fenced pool
  • Free area shuttle
  • Free water park access
  • Lazy river
  • Lifeguards on site
  • Microwave on request
  • Mini-fridge
  • Pool gate
  • Travel crib
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 0.3 km
  • Secured self parking on site (USD 32 per night; includes in/out privileges)
  • Secured valet parking on site (USD 37 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 15 to 39 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 36-hole golf course
  • 9 outdoor pools
  • Fitness classes
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Golf
  • Golf driving range
  • Hot tub
  • Lazy river
  • Pilates classes
  • Sauna
  • Tennis lessons
  • TV in common areas
  • Volleyball
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 65-inch flat-screen TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book Villa room type will have access to an alternate check-in location at Villa Registration, located at Agua Serena Spa.

Access methods

Staffed front desk

Pets

  • Pets: USD 175 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 39.00 per person
  • Secured self parking fee: USD 32 per night (in/out privileges)
  • Secured valet parking fee: USD 37 per night (in/out privileges)
  • Pet fee: USD 175 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • In-room microwave fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Guests can access their rooms with a mobile device.

Drones and aerial surveillance devices are not permitted at this property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Indian Wells
Hyatt Indian Wells Resort
Hyatt Regency Indian Wells
Hyatt Regency Indian Wells Resort
Hyatt Regency Resort Indian Wells
Hyatt Resort Indian Wells
Indian Wells Hyatt
Indian Wells Hyatt Regency
Indian Wells Hyatt Resort
Indian Wells Resort Hyatt
Hyatt Grand Champions Resort, Villas Hotel Indian Wells
Hyatt Regency Indian Wells Resort Spa

Frequently asked questions

How close is Grand Hyatt Indian Wells Resort & Villas to the airport?

Grand Hyatt Indian Wells Resort & Villas is 6.6 mi (15-min drive) away from the Bermuda Dunes, CA (UDD) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Hyatt Indian Wells Resort & Villas?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Indian Wells Resort & Villas on Dec 14, 2025 start from $260.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Hyatt Indian Wells Resort & Villas have an airport shuttle?

Airport shuttle services are not available at Grand Hyatt Indian Wells Resort & Villas.

Does Grand Hyatt Indian Wells Resort & Villas offer free breakfast?

Free breakfast isn’t provided at Grand Hyatt Indian Wells Resort & Villas, but cooked-to-order breakfast is offered for a fee of between USD 15.00 and 39.00 per person. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 7:00 AM to noon.

Is there a casino at Grand Hyatt Indian Wells Resort & Villas?

No, there is no casino at this hotel, but Agua Caliente Casino Cathedral City (14-min drive) and Agua Caliente Casino (15-min drive) are nearby.

What time is check-in at Grand Hyatt Indian Wells Resort & Villas?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at Grand Hyatt Indian Wells Resort & Villas?

Free parking is not available at this hotel. Self parking is available for USD 32 per night, and valet parking for USD 37 per night.

Does Grand Hyatt Indian Wells Resort & Villas have a pool?

Grand Hyatt Indian Wells Resort & Villas features 9 outdoor pools. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Grand Hyatt Indian Wells Resort & Villas have a restaurant?

There are 5 onsite restaurants, offering options like golf course views, al fresco dining, and a poolside location.

Does Grand Hyatt Indian Wells Resort & Villas have a spa?

Pamper yourself with a day at Agua Serena Spa, where you can enjoy deep-tissue massages, detox wraps, and facials.

How close is Grand Hyatt Indian Wells Resort & Villas to downtown Indian Wells?

Grand Hyatt Indian Wells Resort & Villas is 0.4 mi away from Indian Wells.

Grand Hyatt Indian Wells Resort & Villas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 730 out of 1112 reviews
Rating 8 - Good. 197 out of 1112 reviews
Rating 6 - Okay. 105 out of 1112 reviews
Rating 4 - Poor. 46 out of 1112 reviews
Rating 2 - Terrible. 34 out of 1112 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ana Wendy

Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Norma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the pools are open until 10 pm
Stayed 1 night in Sep 2025

8/10 Good

Juan

Stayed 2 nights in Aug 2025

8/10 Good

Aiyana

Stayed 2 nights in Aug 2025

10/10 Excellent

Drew T, Moreno Valley

Stayed 2 nights in Aug 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to spend with the kids
Stayed 3 nights in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time visiting this resort, the first time without childre. Enjoying the adult only pool was very nice, pool service was excellent!
Stayed 2 nights in Aug 2025

8/10 Good

Evelyn, Los Angeles

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly place. Hidden fees including resort fee and daily parking
Stayed 1 night in Aug 2025

10/10 Excellent

Stefka

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The barbecue wasn’t clean and had some leftovers, that’s why I am leaving 4 out of 5 for cleanliness, but everything else was spotless. We really enjoyed our stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Lili

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Aug 2025

10/10 Excellent

Janet, Santa Clarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Angela

Liked: Cleanliness, property conditions & facilities, room comfort

Pricey!!!!!

Hotel was a little pricey. $19 drinks that were not very good. Margaritas with no flavor. Pool area was great!!! Lazy River well worth it. Self parking should have been more reasonable. $32 per night for self parking was a lot- especially during the week when the hotel is empty! Most hotels charge less than $25 to park your own car in the heat.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ever

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very family friendly. Water slides were the best part. Very friendly staff all around. We will definitely be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay, will definitely be back.
Stayed 2 nights in Aug 2025

10/10 Excellent

TINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Rebecca

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I have concerns regarding my recent stay at Hyatt Palm Springs on 8/26-8/27/25. While I was looking forward to a relaxing visit, the service experience in the hotel’s restaurant was disappointing and inconsistent with Hyatt’s reputation for hospitality. On multiple occasions, my food order was incorrect, and when I asked for it to be corrected, the staff responded with unprofessional attitude instead of courtesy. When I raised these issues with the hotel manager on duty, the response I received was dismissive and lacked empathy. I was made to feel as though my concerns were not valid.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing
Stayed 3 nights in Jul 2025

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Julio C., anaheim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the staff was very helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

SHANNA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and safe, easy to get car in and out, close to all shopping, and the water park was nice and clean! The staff was extremely nice and helpful as well.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025