Skip to main content
Beginning of main content

Enter dates to see availability

4.3 out of 5

"The hot tub was not hot, it was freezing. We were not made aware of this. Even when we checked in nobody told us about this. This was one of our main ... " More

By a verified traveler on Sat 02 Jan 2021

Hotel Description

3-star hotel near Disney Springs®

In shopping district

You'll find Disney Springs® and Orlando Vineland Premium Outlets within 3 miles (5 km) of this Orlando hotel. Disney's Typhoon Lagoon Water Park and Lake Buena Vista Factory Stores are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and free perks like continental breakfast and free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 169 guestrooms also offer free WiFi and flat-screen TVs with digital channels. Other amenities include refrigerators, premium bedding, and coffee/tea makers. Weekly housekeeping is available.

Family Room, Multiple Beds, Accessible (with Shower, with Bunk Beds)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Family Room, Multiple Beds, Accessible (with Bunk Beds)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Family Room, 1 King Bed with Sofa bed (with Bunk Beds)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room, Multiple Beds (with Bunk Beds)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Orlando/Lake Buena Vista ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Orlando/Lake Buena Vista

Everyone (14) Family (6)
3 out of 5
The hot tub was not hot, it was freezing. We were not made aware of this. Even when we checked in nobody told us about this. This was one of our main reasons for booking this hotel.

Posted by on Jan 2, 2021

Was this review helpful to you?
3 out of 5
I booked this hotel because it had free parking and it was close to all the Disney parks and Disney springs . When you walk into the lobby it’s pretty nice . It makes you think you’re walking into a newly renovated hotel and I felt optimistic. However, we went to our floor and as soon as we stepped off the elevator I realized the lobby was the only nice part . . The carpet in the hallway was so old and there were scratches and stains on the walls and old wallpaper peeling . . When we got to our room I was hit in the face with an old stale smell that never went away . . I had requested a room with a bathtub , I’m pregnant so I needed a tub to soak in after a long day at the park . . The shower looked like it hadn’t been cleaned . There were hairs from other guests in the bathtub and shower walls . There was green stuff smeared on the wall , bathroom door and shower curtain . There were also tiles in the shower that were coming apart . . I had to clean the bathtub myself and even then I didn’t feel totally comfortable using it . The rest of the room was ok , but the bedding had black fuzz all over it . . It was nice that the room had free WiFi and good channels on the tv . But I would never stay here again . The room was so disappointing. The only reason I didn’t give the hotel the lowest score is we they were actually serving a hot breakfast .

Posted by , from Florida on Nov 23, 2020

Was this review helpful to you?
Comment from Hotel Management

Nov 24, 2020 by Cesar Davila - Front Office Manager

Thank you for the feedback. We do apologize for the stay not being up to your standards. We will pass this on to the appropriate departments for review.

4 out of 5

Posted by on Sep 7, 2020

Was this review helpful to you?
Comment from Hotel Management

Sep 11, 2020 by Cesar Davila - Front Office Manager

Thank you for the positive review! We hope to see you again soon!

5 out of 5
Our stay was wonderful. The only downfall is there were no microwaves in the rooms.

Posted by on Jan 12, 2020

Was this review helpful to you?
5 out of 5

Posted by on Jan 6, 2020

Was this review helpful to you?
Comment from Hotel Management

Jan 6, 2020 by Cesar

Thank you for the positive review!

5 out of 5
Close to everything! Big a plus. Plan to stay again and want the same room number!

Posted by on Jan 2, 2020

Was this review helpful to you?
Comment from Hotel Management

Jan 3, 2020 by Cesar

Thank you for the amazing feedback! Glad you loved the hotel. Whenever you make your next trip just give the hotel a call and request the room number in advance.

5 out of 5

Posted by on Dec 19, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 25, 2019 by Cesar

Thank you for the positive review!

4 out of 5

Posted by on Sep 30, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 30, 2019 by Cesar

Thank you for the positive review!

4 out of 5
They upgraded us to a bunk bed room which my children loved! The elevators could use a bit of work though.

Posted by on Sep 9, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 11, 2019 by Cesar

I am really glad your family was able to enjoy the bunk beds! I do apologize for the elevators, we are currently working on a fix.

4 out of 5
Pro- The property is located very close to everything we needed... close to Dysney , SeaWorld. Restaurants , groceries are within a walking distance. Con- the bathroom is small, & does not have a vent

Posted by on Aug 3, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 13, 2019 by Cesar

One of our many perks is being so close to so many establishments. I am really glad you were able to enjoy those. As for the bathrooms, I do apologize for that as our rooms do not come with vents in them.

About the Hyatt Place Orlando/Lake Buena Vista

Location 8688 Palm Pkwy, Orlando, FL 32836

Property Features

Hyatt Place Orlando/Lake Buena Vista offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hyatt Place Orlando/Lake Buena Vista. Free self parking is available. This 3-star Orlando hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 6 levels
  • Built in 2016
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orlando Intl. Airport (MCO) (27.1 km / 16.8 mi)
  • Parking: Free self parking

Room Amenities

Hyatt Place Orlando/Lake Buena Vista offers 169 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (weekly)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10:00 AM.

Hyatt Place Orlando/Lake Buena Vista has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines. The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Debit cards not accepted
  • Staffed front desk
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riu Hotel Orlando
  • Riu Orlando
  • Hyatt Place Orlando/Lake Buena Vista Hotel Orlando
  • Hyatt Place Orlando/Lake Buena Vista Hotel
  • Hyatt Place Orlando/Lake Buena Vista Orlando
  • Hyatt Orlando Buena Vista
  • Hyatt Place Orlando/Lake Buena Vista Hotel
  • Hyatt Place Orlando/Lake Buena Vista Orlando
  • Hyatt Place Orlando/Lake Buena Vista Hotel Orlando

You should know

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing http://www.travelocity.com/Orlando-Hotels-Hyatt-Place-Orlando/Lake-Buena-Vista.h23965-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Orlando-Hotels-Hyatt-Place-Orlando/Lake-Buena-Vista.h23965-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Orlando-Hotels-Hyatt-Place-Orlando/Lake-Buena-Vista.h23965-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.