Sheraton Grand Chicago Riverwalk

4.0 star property
4-star eco-certified hotel near Michigan Avenue

Choose dates to view prices

Photo gallery for Sheraton Grand Chicago Riverwalk

Exterior
Fitness facility
Lake view
2 bars/lounges
2 bars/lounges

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Bar
  • Breakfast available
  • Laundry

Explore the area

Map
301 E North Water St, Chicago, IL, 60611
  • Millennium Park
    ‪6 min walk‬
  • Michigan Avenue
    ‪6 min walk‬
  • Navy Pier
    ‪19 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • City view
  • 332 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 332 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Lake View

  • Lake view
  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Mobility Accessible, Tub)

  • City view
  • 332 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • Lake view
  • 332 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Lake view
  • 710 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • City view
  • 332 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds

  • City view
  • 332 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, River View

  • River view
  • 332 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Double Beds

  • River view
  • 351 sq ft
  • Sleeps 5
  • 2 Double Beds

Club Room, 1 King Bed

  • City view
  • 332 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • City view
  • 332 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking, Lake View

  • Lake view
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom

  • City view
  • 520 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, Pool Access (River View)

  • River view
  • Sleeps 7
  • 1 Double Bed

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 4
  • 1 Double Bed

Room, 2 Double Beds, Non Smoking

  • City view
  • 332 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, River View

  • River view
  • 332 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 332 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • City view
  • 332 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Chicago

City center stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find Michigan Avenue and Millennium Park. Art Institute of Chicago and Navy Pier are also within 2 miles (3 km).

What's nearby

  • Millennium Park - 6 min walk - 0.4 miles
  • Michigan Avenue - 6 min walk - 0.4 miles
  • Art Institute of Chicago - 12 min walk - 0.7 miles
  • Navy Pier - 19 min walk - 1.0 mile
  • Willis Tower - 2 min drive - 1.4 miles

Getting around

  • Grand Station (Red Line) - 12 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪Swissotel Chicago - ‬5 min walk
  • ‪The Northman Beer & Cider Garden Riverwalk - ‬15 min walk
  • ‪Regency Club at Hyatt Regency Chicago - ‬7 min walk
  • ‪American Craft Kitchen & Bar - ‬7 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬5 min walk

About this property

Sheraton Grand Chicago Riverwalk

4-star eco-certified hotel near Michigan Avenue
Sheraton Grand Chicago Riverwalk offers its guests an indoor pool and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and 43 meeting rooms are available. Event space at this hotel measures 125000 square feet (11613 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Sheraton Grand Chicago Riverwalk. Parking is available for a fee.

This 4-star Chicago hotel is smoke free.

  • 1218 guestrooms or units
  • 34 levels
  • 3 dining venues
  • 2 bars or lounges
  • 125000 sq ft of conference space
  • 11613 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Coffee shop
Sheraton Grand Chicago Riverwalk offers 1218 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions come with cable channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:30 AM for a fee: USD 32 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 0 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 32 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 0 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Chicago Hotel & Towers
Sheraton Chicago Towers
Chicago Sheraton
Sheraton Grand Chicago Hotel
Sheraton Grand Chicago
Sheraton Grand Chicago
Sheraton Chicago Riverwalk
Sheraton Grand Chicago Riverwalk Hotel
Sheraton Grand Chicago Riverwalk Chicago
Sheraton Grand Chicago Riverwalk Hotel Chicago

Frequently asked questions

How close is Sheraton Grand Chicago Riverwalk to the airport?

Sheraton Grand Chicago Riverwalk is 13 mi (31-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Grand Chicago Riverwalk?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Chicago Riverwalk on Jul 1, 2025 start from $199.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Grand Chicago Riverwalk have an airport shuttle?

Airport shuttle services are not available at Sheraton Grand Chicago Riverwalk.

How close is Sheraton Grand Chicago Riverwalk to the beach?

This hotel is a short 11-minute walk from Ohio Street Beach and 1.2 mi (5-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does Sheraton Grand Chicago Riverwalk offer free breakfast?

Free breakfast isn’t provided at Sheraton Grand Chicago Riverwalk, but continental breakfast is offered for a fee of USD 32 per person. It's available every day from 6:30 AM to 11:30 AM.

Is there a casino at Sheraton Grand Chicago Riverwalk?

No, there is no casino at this hotel, but Bally's Casino Chicago (12-min walk) is nearby.

What time is check-in at Sheraton Grand Chicago Riverwalk?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Sheraton Grand Chicago Riverwalk?

Free parking is not available at this hotel. Self parking is available for USD 70 per day.

Does Sheraton Grand Chicago Riverwalk have a pool?

Sheraton Grand Chicago Riverwalk features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Sheraton Grand Chicago Riverwalk have a restaurant?

There are 3 onsite restaurants, offering options like American cuisine, al fresco dining, and light fare.

Does Sheraton Grand Chicago Riverwalk have a spa?

There are no spa services available at this hotel.

How close is Sheraton Grand Chicago Riverwalk to downtown Chicago?

Sheraton Grand Chicago Riverwalk is 0.9 mi away from Chicago.

Sheraton Grand Chicago Riverwalk Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 779 out of 1353 reviews
Rating 8 - Good. 250 out of 1353 reviews
Rating 6 - Okay. 140 out of 1353 reviews
Rating 4 - Poor. 86 out of 1353 reviews
Rating 2 - Terrible. 98 out of 1353 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Saif

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Stayed 8 nights in Dec 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Servise
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

A Pleasurable Stay

Despite of some issues upon arrival, which were promptly corrected, our overall stay was great. Management were attentive to our needs throughout our entire stay and this made the difference in our overall experience. The comfortable room with a beautiful view of the city overlooking the river on a high floor, a wonderful breakfast (the best coffee and omelets), friendly and professional staff made our stay worthwhile. We will definitely stay there again.
Stayed 2 nights in Nov 2024

8/10 Good

Jackson

Stayed 1 night in Feb 2025

10/10 Excellent

Joshua

Stayed 1 night in Feb 2025

6/10 Okay

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Hamraj

Stayed 1 night in Feb 2025

8/10 Good

Julia, Plymouth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Erik

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 7 nights in Jan 2025

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Hotel staff were friendly and provided great customer service. Location on the river is perfect and just a short walk to Michigan Avenue.
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

WILLIAM

Stayed 2 nights in Feb 2025

4/10 Poor

david

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Facility it’s outdated, bar was closed, restaurant over priced and looks way too old, staff was friendly. Couldn’t even buy a water anywhere. Expensive parking.
Stayed 1 night in Jan 2025

6/10 Okay

Cherie

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I have stayed two previous times at this property. I chose again based on location, convenience and services offered. The only option for dining, snacks, cocktails and coffee was Shula's steakhouse and the cafe which had extremely limited hours. The Chi Town bar was closed the entire time we were there. For drinks prior to dinner, Shula's was our only in hotel option. The restaurant and bar area were both dirty and uninviting. I don't mind paying for good for or wine, but the conditions and quality do not come close to what you pay. After a day of exposed to extreme cold, there was not one option for an afternoon coffee or hot tea as the cafe closed late morning. I fully understand that staffing can be an issue. However, the other hotels close by we visited had plenty of options for what the Sheraton was lacking. It is rare that I leave a review of this kind as I'm aware of situations beyond the control of staff, but for the type and size of this hotel, I was shocked at the limited offerings. On a good note, the staff were extremely friendly and apologetic for these limitations. Customer service was the only thing the Sheraton got right this trip.
Stayed 3 nights in Jan 2025

6/10 Okay

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Really nice and close to walk to most everything. We saw they had a chi bar, burger joint and an ala-carte restaurant on their website so we chose to stay here. To find out on a Saturday eve they were all closed. Only thing that was open was a high end steak establishment. We ventured out and found good grub but was disappointed the advertised options were not open.
Stayed 1 night in Jan 2025

10/10 Excellent

dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Rob

Stayed 1 night in Jan 2025

4/10 Poor

Hany

Traveled with partner
Disliked: Amenities
Sheraton used to be a great place to stay, but unfortunately, that is no longer the case. The restaurant was empty, and the food was overpriced and of poor quality. Despite Chicago’s cold weather, the room was only equipped with a thin sheet for warmth. Additionally, the surrounding area appeared unkempt, which detracted from the overall experience. For the amount of money we spent, I would prefer to stay elsewhere. A hotel should prioritize maintaining a clean and appealing appearance to provide guests with a comfortable and enjoyable stay. I would recommend choosing any other hotel—it will be a better use of your money.
Stayed 1 night in Jan 2025

10/10 Excellent

Noel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay at this hotel usually for the Cubs Convention. It was very clean and accessible for stuff like restaurants. I would stay at the Sheraton again even if it's not for the Cubs Convention
Stayed 1 night in Jan 2025