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Embassy Suites by Hilton Chicago Downtown Magnificent Mile

4.0 star property
4-star hotel near Michigan Avenue

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Exterior
Indoor pool
Reception
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Presidential Room, 2 Bedrooms, Non Smoking | Living area | 55-inch LCD TV with satellite channels, TV, pay movies

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Room service
  • Housekeeping

Explore the area

Map
511 North Columbus Drive, Chicago, IL, 60611
  • Michigan Avenue
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪8 min walk‬
  • Millennium Park
    ‪9 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

55-inch LCD TV with satellite channels, TV, pay movies

Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, Multiple Beds, Non Smoking

  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, Multiple Beds, Non Smoking, Lake View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, Multiple Beds, Non Smoking, Lake View

  • Lake view
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

  • City view
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

55-inch LCD TV with satellite channels, TV, pay movies

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Lake View (High Floor)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Lake View (High Floor)

  • Lake view
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, City View (High Floor)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, City View (High Floor)

  • City view
  • 419 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View, Corner

  • City view
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Room, 2 Bedrooms, Non Smoking

Presidential Room, 2 Bedrooms, Non Smoking | Living area | 55-inch LCD TV with satellite channels, TV, pay movies

Presidential Room, 2 Bedrooms, Non Smoking

  • City view
  • 900 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, Multiple Beds, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, Multiple Beds, City View

  • City view
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible

  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking (Roll-in Shower)

  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Accessible, Bathtub

  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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Exterior

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$248 total
Total includes taxes and fees
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About the neighborhood

Chicago

Downtown Chicago stay.Within a 10-minute walk of this Downtown Chicago hotel, you'll find Michigan Avenue and State Street. Also, Chicago Riverwalk is within half a mile (1 km) and Millennium Park is within 2 miles (3 km).

What's nearby

  • Michigan Avenue - 3 min walk - 0.2 miles
  • Chicago Riverwalk - 8 min walk - 0.5 miles
  • Millennium Park - 9 min walk - 0.5 miles
  • Chicago Theatre - 11 min walk - 0.6 miles
  • Navy Pier - 19 min walk - 1.0 mile

Getting around

  • Grand Station (Red Line) - 8 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪Timothy O'Toole's Pub Chicago - ‬3 min walk
  • ‪Egg Harbor Cafe - ‬2 min walk
  • ‪W XYZ Bar - ‬3 min walk
  • ‪Sky Lobby at the Embassy Suites - ‬1 min walk
  • ‪Dublin 4 Irish Pub and Cafe - ‬3 min walk

About this property

Embassy Suites by Hilton Chicago Downtown Magnificent Mile

4-star hotel near Michigan Avenue
Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers its guests an indoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is available in public spaces for a fee.

A 24-hour business center, 8 meeting rooms, and limo/town car service are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Chicago Downtown Magnificent Mile. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

  • 455 guestrooms or units
  • 17 levels
  • Built in 2001
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers 455 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access (WiFi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Arabic, English, French, Spanish

Similar properties

Lobby

Embassy Suites by Hilton Chicago Downtown River North

  • Pool
  • Breakfast included
  • Pet friendly
  • Restaurant
4.2 out of 5, Very Good, 4,153 reviews
$192 nightly
The price is $226
Jun 29 - Jun 30
Total includes taxes and fees
Embassy Suites by Hilton Chicago Downtown River North

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Internet

  • Available in all rooms: WiFi (USD 19.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 19.95 per night)

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 61 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A restaurant
  • Free manager's reception

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 19.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 19.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 19.95 per night (rates may vary)
  • Self parking fee: USD 61.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property Registration Number 60611, 60611, Hotel License

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago Downtown Lakefront
Embassy Suites Lakefront
Embassy Suites Lakefront Hotel
Embassy Suites Lakefront Hotel Chicago Downtown
Embassy Downtown Lakefront Suites
Embassy Suites Chicago Downtown Magnificent Mile Hotel
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites by Hilton Chicago Downtown Magnificent Mile Hotel

Frequently asked questions

How close is Embassy Suites by Hilton Chicago Downtown Magnificent Mile to the airport?

Embassy Suites by Hilton Chicago Downtown Magnificent Mile is 13.1 mi (31-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Chicago Downtown Magnificent Mile on Jun 29, 2025 start from $193.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Chicago Downtown Magnificent Mile.

How close is Embassy Suites by Hilton Chicago Downtown Magnificent Mile to the beach?

This hotel is a short 9-minute walk from Ohio Street Beach and 1.1 mi (5-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile offer free breakfast?

Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers free buffet breakfast every day.

Is there a casino at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

No, there is no casino at this hotel, but Bally's Casino Chicago (9-min walk) is nearby.

What time is check-in at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Check-in start time: 4 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Free parking is not available at this hotel. Self parking is available for USD 61.00 per night.

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile have a pool?

Embassy Suites by Hilton Chicago Downtown Magnificent Mile features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Chicago Downtown Magnificent Mile to downtown Chicago?

Embassy Suites by Hilton Chicago Downtown Magnificent Mile is 1 mi away from Chicago.

Embassy Suites by Hilton Chicago Downtown Magnificent Mile Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1388 out of 2673 reviews
Rating 8 - Good. 625 out of 2673 reviews
Rating 6 - Okay. 326 out of 2673 reviews
Rating 4 - Poor. 204 out of 2673 reviews
Rating 2 - Terrible. 130 out of 2673 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Liked: Cleanliness
Very good
Stayed 1 night in May 2025

10/10 Excellent

matthew, Saint Francis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice updated Modern Embassy Suites. Could use a hot tub
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Wendy L, Omaha

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 3 nights in Feb 2025

10/10 Excellent

Yexibi, Grove city

Business traveler, Traveled with partner
Stayed 1 night in Feb 2025

10/10 Excellent

Alma R.

Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice hotel… it’s been in Chicago a long time and starting to show wear and tear. Peeling wallpaper and decorations that are dated. We stayed her 10 years ago and the lobby looks EXACLTY the same. Its in a perfect part of town and a quiet hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

venkat

Traveled with family
Liked: Cleanliness
Very good property. Too large for good service. Staff at dining and bar were excellent but again a lot to handle
Stayed 3 nights in Feb 2025

10/10 Excellent

Trey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right by Whole Foods and close to target! Safe area! Right by the main road which is convenient
Stayed 2 nights in Feb 2025

10/10 Excellent

Varisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Responsive to anything that was needed. My family enjoyed the food from the hotel’s room service, the daily complimentary breakfast and my husband and I the hotel guest’s nightly Happy Hour. We also had fun at the pool. All around nice experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

January

Stayed 1 night in Feb 2025

6/10 Okay

Ashley

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only went to the Shedd aquarium and stayed in the hotel so can’t say much about what’s around in walking distance but the hotel was nice, clean, and the staff was wonderful for all our needs. I would stay again. Family of 5 with three kids under 5.
Stayed 1 night in Feb 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Joel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 2 nights in Feb 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Location was great, staff is incredibly friendly, and the room was clean. Perfect stay for our one night in the city.
Stayed 1 night in Feb 2025

4/10 Poor

Zachary

Traveled with family
Disliked: Property conditions & facilities, room comfort

Partying made it awful unfortunately

I had high hopes for our stay, unfortunately it was a terrible experience... From the time we got off the elevator, we could hear someone's music blaring, which ended up being our neighbor. We spoke to the front desk about it twice and the issue was never resolved. Unfortunately the loud music and screaming and yelling lasted all night, and was still happening when we went down to breakfast this morning too. I cant even count how many people came in and out of that room. We have 2 kids under age 3, so the loud noise and partying made it impossible to get any sleep. Security did address them one time and not again, it never resolved though, I won't be back to this location, it was truly a terrible night.
Stayed 1 night in Feb 2025

8/10 Good

AriteJa

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
we discovered in room 820, there is a lot of garbage, food, books, toys, clothes underneath the couches. there were also stains on the blinds in the room. didn’t bother me but was a bit gross.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cherish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Sung kyu

Stayed 2 nights in Feb 2025

4/10 Poor

Kelly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Thr pool was closed. Our bathroom floor grout was black but white under the sink, the shower was out of shampoo, conditioner, and body wash. We had a coffee maker, but no coffee was left to use with it. There were various aspects of the room and hotel in disrepair (lamphades, sprinklers, peeling wallpaper). No answer when calling the front desk for shampoo or towels repeatedly, had to take the elevator down and ask in person. Overall needs improvement in cleaning, attentiveness to stocking room with basic supplies, and staff to answer the phone.
Stayed 1 night in Feb 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Feb 2025

10/10 Excellent

Yuselmy

Stayed 1 night in Feb 2025