City center stay
Your stay at this Greenbrier West hotel places you within 2 miles (3 km) of Chesapeake Arboretum and Chesapeake Regional Medical Center. Chesapeake City Park and Chesapeake Central Library are also within 2 miles (3 km).
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. Laundry facilities are provided for your convenience.
Free WiFi, kitchens
The 121 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with satellite channels. Free WiFi, sitting areas, and phones are also available. Limited housekeeping is available.
Feb 19, 2020 by D.Smith
Thank you for your back.
Aug 6, 2019 by Luis Davila GM
Thank you for your feedback.
Jun 3, 2019 by Luis Davila GM
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
May 20, 2019 by Luis Davila GM
Thank you for your excellent review of your stay.
Apr 1, 2019 by General Manager
Thank you for your feedback of your recent stay. Im sorry you had an issue with your bed. We will take care of the issue
Apr 1, 2019 by Luis Davila General Manager
Thank you for your excellent rating of your stay. It gives me joy to see that you enjoyed yourself during your stay.
Jan 8, 2019 by Luis Davila
Thank you for your excellent review of our hotel. It gives me and my team great pleasure to give excellent customer service.
Jul 23, 2018 by General Manager
Dear Valued Guest, Thank you for taking the time to leave and write a review about your stay, while I wish you had a better experience, I do appreciate you taking the time to let me know some of the issues that you encountered so that I can look into them. I do wish you well in your travels.
Sep 15, 2016 by Management
We are sorry you didn't enjoy your stay. We work hard to assure our guests are safe which is why we do a sex offender checks on all our guests. Thank you for providing us your feedback.
Sep 15, 2016 by Management
Scott, We are truly sorry your experience was not a good one. We will work hard to fix the issues you had. We do have a 3 p.m check-in time but we always try and accommodate our guests if possible. Thank you for letting us know.
As a guest of WoodSpring Suites Chesapeake-Norfolk South, you'll find a vending machine, laundry facilities, and express check-out. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. You'll have access to the indoor pool and outdoor pool at a partner property. Smoking is allowed in designated areas at this Chesapeake hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
WoodSpring Suites Chesapeake-Norfolk South offers 121 accommodations. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations. This Chesapeake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on a limited basis and irons/ironing boards can be requested. Renovation of all guestrooms was completed in November 2016.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 11:00 AM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests arriving outside of regular check-in hours can use the lobby telephone for check-in assistance.
The front desk at this property is open daily from 7:00 AM - 11:00 AM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests travelling with pets are charged a USD 200 fee per stay in addition to a nightly pet fee of USD 8.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.