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"The food was awful and horribly overpriced. I got a Cesar salad that had powdered Parmesan on lettuce. Powdered instead of sliced or grated. $22. A g ... " More

By a verified traveler on Sun 21 Jul 2019

Hotel Description

5-star luxury hotel near 5th Avenue

Central New York getaway

Within a 10-minute walk of this Midtown hotel, you'll find 5th Avenue and Empire State Building. Grand Central Terminal and Chrysler Building are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour fitness center and conveniences like a 24-hour front desk and concierge services.

IPads, free WiFi

Boasting iPads, the 128 guestrooms also offer free WiFi and pillowtop beds. Other amenities include minibars, room service, and Smart TVs with cable channels.

Guestroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$279* Per night/room Aug 8 - Aug 9

Premier Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Guestroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite with Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom loft Deluxe

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Marmara Park Avenue ratings based on 5 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Marmara Park Avenue

Everyone (3) Couples (1)
3 out of 5
The food was awful and horribly overpriced. I got a Cesar salad that had powdered Parmesan on lettuce. Powdered instead of sliced or grated. $22. A glass of iced tea that was also from powder $7. No refill even. The lobby and rooms were not very clean. Musty smell too.

Posted by on Jul 21, 2019

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4 out of 5
Up to date hotel. Staff was very accommodating to us for a late check out.

Posted by on Jul 13, 2019

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5 out of 5
Beautiful Hotel, modern. Room made me feel like I was in a Flat in Paris! Boutique Style rooms , Nice Kitchenette feature ,small balcony which I enjoyed having my coffee while looking over the city.

Posted by , from Maryland on Jul 9, 2018

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2 out of 5

Great Staff; Not good state of the building itself

Pros: See above
Cons: See above
Location: It's a good location
Here's the good news: the staff is uniformly helpful, pleasant, prompt and kind. They were great. But the hotel itself needs a lot of work. In the first room they gave us, the room temperature could not be adjusted down from its 78 degrees until a facilities worker came up and fixed it. Then in the middle of the night, it was 66 degrees and we couldn't get the thermostat to work. It didn't work period. We ended up having very hot air blowing in the room, and had to open the window (in freezing outside temperatures) to get the room to be acceptable. So it was very hot on one side of the room, freezing on the other side. Thankfully, the hotel moved us to another room. It was a better room. But in the second room, the bed groaned with every toss, turn and movement (which they fixed the next morning, although I don't know what they did to fix it); the shower door leaked so much that the floor flooded, and our only solution was to aim the shower head against the other wall; and the refrigerator in the room (which was nice to have) had a very loud motor that kept turning on and off, sometimes in the middle of the night. The rooms have a small kitchen set up in the room, which we appreciated, and the room was very clean. We really liked the location of the hotel. But all in all, we wouldn't stay here again until they make major changes to the hotel itself, and we would never recommend it to others until that occurs.

Posted by on Feb 5, 2018

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3 out of 5

Definitely Not A 5 Star

Travelocity's rating has this hotel at 5 stars. Park Ave address, but only a high 3 star due to aesthetics of lobby. Here is where Mamara missed its mark: 1. Bathroom floor floods when showering due to bad design and no shower barrier. (Terrible to stand in a huge puddle of water post showering) 2. No iron/board in room. Iron board sent to room had no padding. 3. Floor hallways filled with cigarette smoke (hotel is non smoking) 4. No one available, +21, or able to make mimosa's at lobby bar at noon on a Saturday? Had to have front desk track down employee.

Posted by , from West Palm FL on Dec 17, 2016

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About the The Marmara Park Avenue

Location 114 East 32nd Street, New York, NY 10016

Property Features

The Marmara Park Avenue offers its guests an indoor pool, a steam room, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1375 square feet (128 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury The Marmara Park Avenue. For a fee, parking is available. This 5-star New York hotel is smoke free.

  • 128 guestrooms or units
  • 21 levels
  • 1375 sq ft of conference space
  • 128 sq m of conference space
  • Built in 1927
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: John F. Kennedy International Airport (JFK) (26.1 km / 16.2 mi)
  • Train station: New York W 32nd St. Station (1 km / 0.6 mi)
  • Metro station: 33 St. Station (Park Av. S) (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Marmara Park Avenue offers 128 air-conditioned accommodations with iPads and minibars. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • iPad
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer available
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Children's robes
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 11:00 AM.

OneOneFour Bar & Lounge - Onsite restaurant. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 43.60 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • In-room safe
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 25 for adults and USD 25 for children (approximately)
  • Secured valet parking fee: USD 75 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 150 (subject to availability)
  • Late check-out fee: USD 150 (subject to availability)
  • Rollaway bed fee: USD 100.0 per day
  • Facilities fee: USD 43.60 per accommodation, per day and includes use of: spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marmara Park
  • Marmara Park Avenue
  • Marmara Park Avenue Aparthotel
  • Marmara Park Avenue Aparthotel New York
  • Marmara Park Avenue New York
  • Park Marmara
  • Marmara Park Avenue Apartment New York
  • Marmara Park Avenue Apartment
  • Marmara Park Avenue Hotel New York
  • Marmara Park Avenue Hotel
  • The Marmara Park Avenue Hotel
  • The Marmara Park Avenue New York
  • The Marmara Park Avenue Hotel New York

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.