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Broadway Plaza Hotel

3.5-star property
1155 Broadway, New York, NY 1-855-201-7819

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3.9 out of 5
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See all 8 Travelocity Reviews

"It was in a great area, the hotel room was spacious. The only bag thing was the heater. We couldn’t get it to come on so the room was cold. The dial w ... " More

By a verified traveler on Thu 19 Dec 2019

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Hotel Description

Family-friendly 3.5-star hotel near Madame Tussauds Wax Museum

City center stay

At this Midtown hotel, you'll be well placed to visit 5th Avenue and Flatiron Building, both within a 5-minute walk. Empire State Building and Macy's are also within half a mile (1 km).

Round-the-clock service

This hotel features free WiFi in public areas, concierge services, and self parking. Business travelers can take advantage of the express check-out. Limo/town car service, dry cleaning, and luggage storage are also on offer.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 69 guestrooms also offer free WiFi and LED TVs with satellite channels. Other amenities include iPod docks, first-run movies, and room service.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$81* Per night/room Dec 2 - Dec 3

Junior Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Full Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Empire State King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Broadway Plaza Hotel ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Broadway Plaza Hotel

Everyone (3) Couples (2) Family (4)
4 out of 5
It was in a great area, the hotel room was spacious. The only bag thing was the heater. We couldn’t get it to come on so the room was cold. The dial was too high for us to read. The staff was courteous, helpful,and nice.

Posted by on Dec 19, 2019

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Comment from Hotel Management

Dec 19, 2019 by Scott Walker, General Manager

Hi: Thank you for sharing your comments. We are glad you enjoyed your stay with us but apologize for any inconvenience as out goal is for you to be 100% satisfied. We wish you had informed us while in house as we would have come to the room and addressed the heat issue immediately. Perhaps your thermostat wasn't set properly as we have not had any heat issues that we are aware of. We could have shown you how to operate it so you could set it how you preferred. All thermostats are placed where you there is access so not sure why you were not able to see or adjust yours but again our sincere apologies for any inconvenience. We are not sure what room you are referring due to your anonymity but if you would be kind enough to write us back with your name we would be able to follow up We appreciate your very much business and hope to have you back with us again. Happy Holidays!

3 out of 5
Staff was outstanding, helpful and informative. I had two rooms, one for myself and one for my adult children. While the rooms were very clean & appointed nicely my children’s room (207) had no heat and the toilet continually clogged. We didn’t return to the hotel until after midnight and the decked arranged for two portable heaters which had a minimal affect on the rooms temp. There was no knowledge of the situation at the desk when I checked out and the clerk seem surprised but offered nothing more than a less than so dere “I’m sorry”. As I’m looking to make this a yearly Christmas tradition, you have to do better than an “I’m sorry”. Undecided as to a return to this hotel.

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 13, 2019 by Scott Walker, General Manager

Hi: Thank you for taking the time to share your comments. Glad to hear you enjoyed your stay with us but we apologize that you were not 100% satisfied. We wish you had provided your name so we could see what room you stayed in so we can look into the heat issue. If interested, please contact me and we can see about some type of compensation for your inconvenience. We hope you will give us another opportunity to win your confidence as we typically provide great customer service as most all our review attest to. Again our sincere apologies and we hope to hear from you. Thank you for your business. Have a nice day!

4 out of 5
It was fun to have a clear view of the Empire State Building from our room. Without question, the biggest plus to this property is its central location, particularly if you're a walker. I wouldn't hesitate recommending the hotel. The continental breakfast is a bit skimpy, as such things generally are, but the pastries were really quite good. None of those pastries wrapped in plastic packaging. The only drawback is the elevator, which can be a bit slow to reach you.

Posted by on Dec 12, 2019

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Comment from Hotel Management

Dec 12, 2019 by Scott Walker, General Manager

Hi; Thank you for taking the time to share your comments. Great to hear you enjoyed your stay with us and we look forward to seeing you back with us again. Thank you for your business. Have an awesome day!!

4 out of 5
It was close for walking. Just a few,blocks to Empire State Building..neRby eateries not too expensive Handy to have their continental breakfast but thought there would have more choices...like yogert and hard boiled eggs would recommend it

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 1, 2019 by Scott Walker, General Manager

Hi; Thank you for your business and for taking the time to share your comments. We apologize if we did not meet your expectations for the complimentary continental breakfast. We do not have a food or beverage outlet on property and have the items delivered fresh each morning. We advertise and offer an American Continental breakfast which consists of fresh ground Starbucks coffee, Lipton tea, apple and orange juices, whole apples and bananas, and assorted danish, croissants, muffins, donuts and bagels with cream cheese and jellies. Thanks again and we hope to see you back with us soon. Have a nice day!

4 out of 5
Did not get transportation to the airport and had to use a taxi.

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 9, 2019 by Scott Walker, General Manager

Hi; Thank you for your business and for taking the time to share your feedback. We hope to see you back with us again. Have a nice day!

5 out of 5
Excelent service and room in excelent conditions. I recomended this Hotel.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 29, 2019 by Scott Walker, General Manager

Hi: Thanks for the great review. We appreciate your business and you taking the time to share your comments. We hope to see you back with us again. Have a nice day!

4 out of 5

Posted by on Dec 30, 2018

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Comment from Hotel Management

Dec 30, 2018 by Daniel Molestina, Assistant Manager

Thank you for taking the time to share your feedback. We appreciate your business and hope to see you back with us again in the near future. Happy New Year!

3 out of 5
Quick check in, cute room and ok breakfast. Since it is right off Broadway, it was very loud. I live in NYC and am used to the noise and was bothered by the noise in this room. It was also a corner room which was neat but the sign for the hotel was very bright even with the blinds closed. Most importantly, my son woke up with a small rash on his face. By afternoon it had spread all over his body. I'm not sure what type of products they use or if the sheets weren't cleaned prior to our stay. Something to consider.

Posted by on Oct 4, 2018

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Comment from Hotel Management

May 2, 2019 by Scott Walker, General Manager

Hi; Thank you for your comments. We apologize for any inconvenience but with in all fairness, think that some of your comments are misleading. We are an extremely clean hotel and change our sheets daily and are confident that it did not originate from our linens. NYC is also a very loud city but we have double panned glass in all of our rooms to help buffer the noise but apologize if the outside noise impacted your stay with us. Thank you for your business.

About the Broadway Plaza Hotel

Location 1155 Broadway, New York, NY 10001

Property Features

Broadway Plaza Hotel offers its guests tour/ticket assistance, multilingual staff, and coffee/tea in a common area. Public spaces have free WiFi. The family-friendly Broadway Plaza Hotel also features concierge services, dry cleaning/laundry services, and limo/town car service. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star New York hotel is smoke free.

  • 1 building
  • 69 guestrooms or units
  • 13 levels
  • Built in 2000
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: John F. Kennedy Intl. Airport (JFK) (27.9 km / 17.3 mi)
  • Train station: New York 23rd St. Station (0.7 km / 0.4 mi)
  • Metro station: 28 St. Station (Broadway) (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Broadway Plaza Hotel offers 69 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 42-inch LED televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for the cost of the first night plus tax on guests' cards 48 hours in advance of arrival for any bookings where payment for the stay will be made onsite instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and through room service.Enhanced food service safety measures are in place.

  • Car recommended
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay
  • Resort fee: USD 7.95

The resort fee includes:

  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • Concierge service
  • Housekeeping
  • Additional inclusions
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Self parking fee: USD 45.00 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Broadway Hotel Plaza
  • Broadway Plaza Hotel
  • Broadway Plaza Hotel New York
  • Broadway Plaza New York
  • Hotel Broadway Plaza
  • Hotel Plaza Broadway
  • Plaza Broadway Hotel
  • Plaza Hotel Broadway
  • Broadway Plaza Boutique Hotel
  • Broadway Plaza
  • Broadway Plaza Hotel Hotel
  • Broadway Plaza Hotel New York
  • Broadway Plaza Hotel Hotel New York

You should know

  • Alcohol isn't served at Broadway Plaza Hotel.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.