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4.6 out of 5

"The location was great for attending an event at Madison Square Gardens. The walk was 15 minutes and there are a few great restaurants on the same blo ... " More

By a verified traveler on Thu 25 Jan 2024

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Hotel Description

3.5-star hotel near Empire State Building

Heart of New York

At this Manhattan hotel, you'll be well placed to visit Empire State Building and 5th Avenue, both within a 5-minute walk. Broadway and Times Square are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$255* Per night/room Mar 21 - Mar 22

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds, City View (Empire State Building)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, City View (Empire State Building)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hyatt Place New York Midtown South ratings based on 18 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Place New York Midtown South

Everyone (8) Couples (3) Family (6)
5 out of 5
The location was great for attending an event at Madison Square Gardens. The walk was 15 minutes and there are a few great restaurants on the same block as well as a bagel shop. Additionally, walking to the Chelsea area was quick and a bit farther to the market. If you want to be close to time square the other Hyatt would be better.

Posted by on Jan 25, 2024

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Comment from Hotel Management

Jan 27, 2024 by Kyle Weiss

Dear Thomas, Thank you for choosing to stay at Hyatt Place New York/Midtown-South and for the review. We are pleased to know you had a great time here and that our location was perfect for your needs. However, we regret not meeting all of your expectations. It was a pleasure having you here, and we look forward to welcoming you again.Warm regards,Kyle Weiss

5 out of 5
The room assigned was very clean and comfortable. However room service has been very poor with only one real visit from room service. This one did not include face cloths.

Posted by on Jan 3, 2024

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Comment from Hotel Management

Jan 4, 2024 by Kyle Weiss

Dear Raymond, Thank you for sharing your experience with fellow travelers. We are glad you were pleased with your room. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. Please accept our apologies for any service issues that impacted your stay. We hope you choose Hyatt Place New York/Midtown-South any time your travels bring you back this way.Warm regards,Kyle Weiss

5 out of 5

Posted by on Dec 9, 2023

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Comment from Hotel Management

Dec 11, 2023 by Kyle Weiss

Dear Sarah,We appreciate you taking the time to leave your generous rating regarding your recent visit to Hyatt Place, New York/Midtown-South. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future.Warm regards,Kyle Weiss

5 out of 5
Friendly check in. Very clean room. Close to everything.

Posted by on Nov 2, 2023

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Comment from Hotel Management

Nov 3, 2023 by Kyle Weiss

Dear Michi, Thank you for selecting Hyatt Place New York/Midtown-South and for your perfect rating. We are thrilled to learn that you loved our spotless accommodations along with the ideal location. We appreciate you mentioning our attentive and thoughtful associates, and we hope to welcome you again soon.Warm regards,Kyle Weiss

5 out of 5
Easy check in great location

Posted by , from north reading on Oct 30, 2023

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Comment from Hotel Management

Oct 30, 2023 by General Manager

Dear Antonio, Thank you for sharing about your stay at Hyatt Place New York/Midtown-South. We appreciate the flattering remarks and are glad you enjoyed so much about your visit. We love providing a seamless travel experience with our outstanding location, service, and amenities. Thank you once again for choosing us, and we look forward to your return!Warm regards,Kyle Weiss

3 out of 5

Posted by on Jul 15, 2023

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Comment from Hotel Management

Aug 4, 2023 by Kyle Weiss

Dear Opal, Thank you for taking the time to share your experience; we appreciate you choosing us! However, we apologize that your stay did not meet all of your expectations. We know that the small details add up and make a significant impact on your overall impression. We would love another opportunity to bestow the hospitality we are known for providing. Thank you again for your feedback, and we hope to see you soon.Warm regards,Kyle Weiss

5 out of 5
It was very thoughtful for the hotel to provide ear plugs. W 36 is noisy and that was a very nice gesture.

Posted by on Mar 9, 2023

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Comment from Hotel Management

Mar 11, 2023 by Kyle Weiss

Dear Cecilia, Thank you so much for the perfect rating of your time at Hyatt Place New York/Midtown-South. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Warm regards,Kyle Weiss

5 out of 5
The property was great and I had no real complaints.

Posted by on Mar 5, 2023

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Comment from Hotel Management

Mar 6, 2023 by General Manager

Dear Racheal, Thank you for the great review! It is always exciting to know that we exceeded our guest's expectations; we are glad you enjoyed so much about your time with us. It was a pleasure hosting you at Hyatt Place New York/Midtown-South, and we hope to see you again soon. Warm regards,Kyle Weiss

5 out of 5
The staff was amazing, room was comfortable and met my expectations, also thought it was a great value for the rate. What I found most egregious was the number of garbage bags piled on the street in front of the hotel at night! Upon our return both evenings there were mounds of garbage that we had to step over to get into the hotel! Aside from that, it was a most pleasurable experience!

Posted by on Jan 8, 2023

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Comment from Hotel Management

Jan 10, 2023 by General Manager

Dear April, Thank you for choosing Hyatt Place New York/Midtown-South. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We appreciate your comments about our well-appointed rooms and excellent service. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon. Warm regards,Kyle Weiss

5 out of 5
Great location and great customer service!!

Posted by on Dec 25, 2021

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Comment from Hotel Management

Dec 25, 2021 by Guest Services Manager

Thank you Gordon for staying with us. We appreciate your feedback!

About the Hyatt Place New York Midtown South

Location 52 West 36th Street, New York, NY 10018

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite business center. A 24-hour fitness center, a terrace, and express check-out are also featured at the business-friendly Hyatt Place New York Midtown South. Parking is available for a fee. This 3.5-star New York hotel is smoke free.

  • 185 guestrooms or units
  • 25 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Transport

  • Train station: Grand Central - 42 St. Station (0.9 km / 0.5 mi)
  • Metro station: 34 St. Station (Herald Square) (0.2 km / 0.1 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hyatt Place New York Midtown South offers 185 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with digital channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

  • HD television
  • Digital channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Hyatt Place New York Midtown South has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyattā€™s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 66 per day
  • Nearby parking fee: USD 66 per day (390 ft away)
  • Pet fee: USD 75 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel New York Midtown South
  • Hyatt Place New York Midtown South
  • Hyatt Place New York Midtown South Hotel
  • Hyatt New York Midtown Hotel
  • Hyatt York Midtown York
  • Hyatt Place New York Midtown South Hotel
  • Hyatt Place New York Midtown South New York
  • Hyatt Place New York Midtown South Hotel New York

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.