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"This is a great little hotel - friendly staff, clean room, good casual food at the pub, well located. We were very pleased with the accommodations. " More

By a verified traveler on Mon 30 Jan 2017

Hotel Description

3-star hotel near Madison Square Garden

In New York

Within a 10-minute walk of this Midtown hotel, you'll find Fashion Institute of Technology and Madison Square Garden. 5th Avenue and Flatiron Building are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Self parking, express check-out, and dry cleaning are also offered.

Free Internet, comfy beds

The 158 guestrooms offer free WiFi and free wired Internet, pillowtop beds, and TVs. Room service, coffee/tea makers, and free bottled water are also available.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$109* Per night/room Oct 20 - Oct 21

Room, 2 Queen Beds, Corner

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Four Points by Sheraton Manhattan - Chelsea ratings based on 40 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton Manhattan - Chelsea

Everyone (8) Family (1)
4 out of 5

Posted by on Oct 10, 2019

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Comment from Hotel Management

Oct 11, 2019 by mei

Thanks for staying with us. We appreciate your feedback!

5 out of 5
The staff were very open and helpful. They provided information on local places to eat and directions to local attraction. I would recommend this location to any family or friends going to New Your.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 7, 2019 by mei

Thanks for staying with us. We appreciate your feedback!

4 out of 5
nice clean rooms, very helpful stuff, close to everything , the only thing is that we put our car in valet but it took like 45 minutes for them to get the vehicle other than that very nice clean and quite

Posted by on Dec 26, 2018

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Comment from Hotel Management

Dec 26, 2018 by agm

Thank you for your review. We apologizes about your parking experience with us and plan on taking action so this dose not happen to future stays or guest. Thank you again.

5 out of 5

Great little hotel

This is a great little hotel - friendly staff, clean room, good casual food at the pub, well located. We were very pleased with the accommodations.

Posted by on Jan 30, 2017

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5 out of 5

Great Hotel Close to Madison Square Garden / Penn

Pros: Close to Penn Station. Affordable. Restaurant/Bar inside.
Cons: Happy with everything.
Location: On the corner of 7th ave and West 25th street. A subway entrance is two blocks south on 23rd, and Penn Station / MSG is only 5-6 blocks north.
I booked this hotel for 2 nights for a New Years Eve concert at Madison Square Garden. I reserved a double bed room with two queens for 2 couples to share. The room had more than enough space for four adults and all their belongings to fit comfortably into. Also, the cost was extremely affordable, even more so when splitting the bill between 4 people. We had taken a train into Penn Station, and this hotel was less than a ten minute walk from Penn station to the reception desk! That saved time and money on cab fare, being so close. There was a downstairs restaurant and bar, which had great food and we ate there every day. The staff were great, and overall experience was wonderful, I'll be booking there again for sure.

Posted by on Jan 8, 2017

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5 out of 5

hotel stay

Pros: Location, staff.
Location: close to subway. Near everything but not expensive.
Nice hotel that was between 2 subway lines. Easy to get where ever we were going. The staff was great.

Posted by , from New York on Dec 28, 2015

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Comment from Hotel Management

Jan 1, 2016 by Manager

Thank you for staying with us, Glad to hear you loved our location. Have a Happy New Year!

5 out of 5

Highly Recommend This Place

Pros: I think I stated that above in my experience.
Location: Hotel is near the High-Line, Whole Foods, Fairway, short 8 block walk north to Penn Sta. 9 blocks south to Union Square Park, near subway stops 1,C,E
We arrived late at midnight, check in was swift and peaceful. Our two rooms were immaculate, our beds were super comfy, and the wall switch by the door doubles as a gentle night light. I liked the fact the shower/tub came with wall mounted body wash, shampoo & conditioner, no fumbling around for a bar of soap. Reminder to put both shades down on the window to get total darkness on the room. After perusing Whole Foods breakfast buffet (around the corner) we came back to have breakfast in the hotel, all four of us were very satisfied with the hotel breakfast food. I have to say the staff here have a peaceful positive attentive attitude which we felt they really cared about our stay. We are planning to come back to here next year. Keep up the good work.

Posted by on Dec 15, 2015

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Comment from Hotel Management

Dec 22, 2015 by Jessica

Thank you very much for such an amazing thorough review. We truly appreciate your feedback and we will make sure to share this with our amazing staff. Have a Happy Holiday!

2 out of 5

For the price I payed!

For the price I payed I expected my A.C. To work and water pressure in the shower. Toilette was dirty. Not a good experience

Posted by , from c on Jul 1, 2015

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Comment from Hotel Management

Jul 7, 2015 by Manager

We are so sorry to hear your stay was less than spectacular. We promise to continue to work hard to gain your loyalty. Thank you.

2 out of 5

No complimentary breakfast available

Pros: Just the staff
Cons: If my previous stay money will be returned then I will try again.
I was unaware that Breakfast was not available. That was also a part of making my stay disappointing. Bed sheets were not clean.

Posted by on Jun 23, 2015

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Comment from Hotel Management

Jun 30, 2015 by Manager

Thank you for your review. Although breakfast is not complimentary, we do have a restaurant on site that offers breakfast a la carte. We hope to see you again soon.

5 out of 5

The Staff is wonderful. Everything worked. The neighborhood has everything you could want.

Pros: Close restaurants, Free Internet, Quiet, neighborhood
This is a great, comfortable, hotel in a cool NYC neighborhood convenient to three train lines and the airport. The staff is polite and responsive. Everything functions well: shower, tv, internet. It's a quiet place to sleep and work too.

Posted by , from Chicago, IL, USA on Nov 28, 2012

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About the Four Points by Sheraton Manhattan - Chelsea

Location 160 W 25th St, New York, NY 10001

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Four Points by Sheraton Manhattan - Chelsea. Parking is available for a fee. This 3-star New York hotel is smoke free.

  • 158 guestrooms or units
  • 22 levels
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (13.7 km / 8.5 mi)
  • Train station: New York 23rd St. Station (0.5 km / 0.3 mi)
  • Metro station: 23 St. Station (7th Av.) (0.2 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Four Points by Sheraton Manhattan - Chelsea offers 158 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature pillowtop mattresses. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to 1:00 PM.

The Dog House - This restaurant specializes in Irish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Hotel Names

  • Four Points Chelsea Manhattan
  • Four Points Sheraton Chelsea Manhattan
  • Four Points Sheraton Hotel Chelsea Manhattan
  • Four Points Sheraton Manhattan Chelsea
  • Sheraton Chelsea Manhattan
  • Four Points Sheraton Manhattan Chelsea Hotel
  • Four Points by Sheraton Manhattan - Chelsea Hotel
  • Four Points by Sheraton Manhattan - Chelsea New York
  • Four Points by Sheraton Manhattan - Chelsea Hotel New York

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
url importing https://www.travelocity.com/New-York-Hotels-Four-Points-by-Sheraton-Manhattan---Chelsea.h973633-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.