"This is a great little hotel - friendly staff, clean room, good casual food at the pub, well located. We were very pleased with the accommodations. " More

By a verified traveler on Mon 30 Jan 2017

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Hotel Description

At Four Points by Sheraton Manhattan - Chelsea you'll be within just a 15-minute stroll of popular places like Macy's and Empire State Building. Highlights at this hotel include a restaurant, a bar/lounge, and a 24-hour business center.

All 158 rooms feature free WiFi, free wired Internet, and TVs. Pillowtop beds and designer toiletries are nice touches to enhance your stay. Room service, coffee/tea makers, and in-room childcare are also available.

The restaurant, The Dog House, serves Irish cuisine and is open for breakfast, lunch, and dinner. Additionally, you'll find free WiFi in public areas and a fitness center. There's also the convenience of valet parking.

Attractions within a 20-minute walk of this 3-star Chelsea hotel include Times Square and Madison Square Garden.

Traditional Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$109 per night

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Four Points by Sheraton Manhattan - Chelsea ratings based on 37 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
5 out of 5

Great little hotel

This is a great little hotel - friendly staff, clean room, good casual food at the pub, well located. We were very pleased with the accommodations.

Posted by on Jan 30, 2017

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5 out of 5

Great Hotel Close to Madison Square Garden / Penn

Pros: Close to Penn Station. Affordable. Restaurant/Bar inside.
Cons: Happy with everything.
Location: On the corner of 7th ave and West 25th street. A subway entrance is two blocks south on 23rd, and Penn Station / MSG is only 5-6 blocks north.
I booked this hotel for 2 nights for a New Years Eve concert at Madison Square Garden. I reserved a double bed room with two queens for 2 couples to share. The room had more than enough space for four adults and all their belongings to fit comfortably into. Also, the cost was extremely affordable, even more so when splitting the bill between 4 people. We had taken a train into Penn Station, and this hotel was less than a ten minute walk from Penn station to the reception desk! That saved time and money on cab fare, being so close. There was a downstairs restaurant and bar, which had great food and we ate there every day. The staff were great, and overall experience was wonderful, I'll be booking there again for sure.

Posted by on Jan 8, 2017

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5 out of 5

hotel stay

Pros: Location, staff.
Location: close to subway. Near everything but not expensive.
Nice hotel that was between 2 subway lines. Easy to get where ever we were going. The staff was great.

Posted by , from New York on Dec 28, 2015

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Comment from Hotel Management

Jan 1, 2016 by Manager

Thank you for staying with us, Glad to hear you loved our location. Have a Happy New Year!

5 out of 5

Highly Recommend This Place

Pros: I think I stated that above in my experience.
Location: Hotel is near the High-Line, Whole Foods, Fairway, short 8 block walk north to Penn Sta. 9 blocks south to Union Square Park, near subway stops 1,C,E
We arrived late at midnight, check in was swift and peaceful. Our two rooms were immaculate, our beds were super comfy, and the wall switch by the door doubles as a gentle night light. I liked the fact the shower/tub came with wall mounted body wash, shampoo & conditioner, no fumbling around for a bar of soap. Reminder to put both shades down on the window to get total darkness on the room. After perusing Whole Foods breakfast buffet (around the corner) we came back to have breakfast in the hotel, all four of us were very satisfied with the hotel breakfast food. I have to say the staff here have a peaceful positive attentive attitude which we felt they really cared about our stay. We are planning to come back to here next year. Keep up the good work.

Posted by on Dec 15, 2015

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Comment from Hotel Management

Dec 22, 2015 by Jessica

Thank you very much for such an amazing thorough review. We truly appreciate your feedback and we will make sure to share this with our amazing staff. Have a Happy Holiday!

2 out of 5

For the price I payed!

For the price I payed I expected my A.C. To work and water pressure in the shower. Toilette was dirty. Not a good experience

Posted by , from c on Jul 1, 2015

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Comment from Hotel Management

Jul 7, 2015 by Manager

We are so sorry to hear your stay was less than spectacular. We promise to continue to work hard to gain your loyalty. Thank you.

2 out of 5

No complimentary breakfast available

Pros: Just the staff
Cons: If my previous stay money will be returned then I will try again.
I was unaware that Breakfast was not available. That was also a part of making my stay disappointing. Bed sheets were not clean.

Posted by on Jun 23, 2015

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Comment from Hotel Management

Jun 30, 2015 by Manager

Thank you for your review. Although breakfast is not complimentary, we do have a restaurant on site that offers breakfast a la carte. We hope to see you again soon.

5 out of 5

The Staff is wonderful. Everything worked. The neighborhood has everything you could want.

Pros: Close restaurants, Free Internet, Quiet, neighborhood
This is a great, comfortable, hotel in a cool NYC neighborhood convenient to three train lines and the airport. The staff is polite and responsive. Everything functions well: shower, tv, internet. It's a quiet place to sleep and work too.

Posted by , from Chicago, IL, USA on Nov 28, 2012

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4 out of 5

Nice hotel for the price in Manhattan; good staff

Pros: staff
Cons: access to car during stay
The cupcakes we got on arrival were a nice touch, but the staff was very friendly, and the bartending staff were outstanding. the room was a good size for the price (c'mon, its New York), with plenty of storage. We will definitely return.

Posted by , from WI on Oct 29, 2012

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4 out of 5

Great Chelsea location. Good value for NYC. I stay here a lot

Pros: Close restaurants, Free Internet, Quiet
Always pleasant and unusaaly quite for NYC No complaints and Ive stayed here many times Its really all about the neighborhood. If you want midtown, this is not it but for Chelsea, its great

Posted by , from Eastford on Sep 19, 2012

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4 out of 5

Hotel was pretty good

Pros: Free Internet, Quiet
Good: -Relatively quiet- I was only on the 3rd floor and with the window unit, I didn't really hear a lot of city noise. -Checked for bed bugs- none were found. -Convenient mid-town location. -Pretty decent price for NYC. - Free internet -Pretty clean, bathroom floor was a little dirty, but shower was clean and beds were clean. -Whole building is smoke free! Bad: - No individual soaps - just squirt machines in shower. I honestly thought that the shower gel and shampoo looked the same and smelled the same. It's hard to bring liquids on planes, otherwise, I'd bring my own. -I came in early for my flight and they told me 2PM to check-in for my room (they held my bag though), but someone came in right after and they told her an hour and she was checking in like me. I don't know if she had some preferred treatment or paid them, but don't count on getting in early and finding a room to put your stuff in.

Posted by , from Buffalo, NY on Mar 27, 2012

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About the Four Points by Sheraton Manhattan - Chelsea

Location 160 W 25th St, New York, NY 10001

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room. WiFi is free in public spaces. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Four Points by Sheraton Manhattan - Chelsea. For a fee, parking is available. This 3-star Manhattan hotel is smoke free.

  • 158 guestrooms or units
  • 22 levels
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (15.9 km / 9.9 mi)
  • Train station: New York Penn Station (1.6 km / 1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Four Points by Sheraton Manhattan - Chelsea offers 158 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature pillowtop mattresses. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

The Dog House - This restaurant specializes in Irish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

Central Park, 1.5 miles north, offers a variety of recreational opportunities, including ball fields, tennis courts, rowboat rentals, horseback riding, and miles of trails for hiking, biking, running, and in-line skating. Rockefeller Center's skating rink, one mile away, opens in winter, as does Central Park's Wollman Rink. A golf driving range is located at Chelsea Piers 0.75 mile west of the hotel. Neighborhood athletic clubs offer exercise classes and swimming pools.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

 

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25 Sedan/ 35 Suv per night
  • Valet parking fee: USD 50 Sedan/ 60 SUV per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Chelsea Manhattan
  • Four Points Sheraton Chelsea Manhattan
  • Four Points Sheraton Hotel Chelsea Manhattan
  • Four Points Sheraton Manhattan Chelsea
  • Sheraton Chelsea Manhattan
  • Four Points Sheraton Manhattan Chelsea Hotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The total price shown includes a resort fee.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.