DoubleTree by Hilton New York Times Square West

4.0 star property
4-star hotel near Times Square

Choose dates to view prices

Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Creator video - submitted by kaya gravitter
Exterior
Terrace/patio
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
350 W 40th St, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪48 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(208 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(41 reviews)
  • City view
  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, City View

8.0 out of 10
Very good
(18 reviews)
  • City view
  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, City View

7.2 out of 10
Good
(9 reviews)
  • City view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • City view
  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

7.4 out of 10
Good
(27 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

7.8 out of 10
Good
(9 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Hearing)

7.0 out of 10
Good
(4 reviews)
  • City view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Accessible King Room with Shower

  • Sleeps 2

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

  • River view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, River View, Corner

  • River view
  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard King Room-Hearing Accessible

  • Sleeps 2

King Room With City View-Hearing Accessible

  • Sleeps 2

Standard King Room

  • Sleeps 2

King Room With City View

  • Sleeps 2

King Room With Downtown River View

  • Sleeps 2

Two Double Room With City View

  • Sleeps 4

Deluxe Two Double Corner With Uptown River View

  • Sleeps 4

Standard Two Double Room

  • Sleeps 4

Freedom Tower View Premium King Room

  • Sleeps 2

City View Premium King Room

  • Sleeps 2

City View Premium Two Double Room

  • Sleeps 4

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About the neighborhood

New York

Heart of New York.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Bryant Park and Madison Square Garden are also within half a mile (1 km).

What's nearby

  • New York Times Building - 3 min walk - 0.2 miles
  • Times Square - 6 min walk - 0.4 miles
  • Madison Square Garden - 8 min walk - 0.5 miles
  • Jacob K. Javits Convention Center - 8 min walk - 0.5 miles
  • Broadway - 8 min walk - 0.5 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 12 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪2 Bros Pizza - ‬1 min walk
  • ‪Capizzi - ‬1 min walk
  • ‪Tranzit - ‬1 min walk
  • ‪The Placery - ‬2 min walk

About this property

DoubleTree by Hilton New York Times Square West

4-star hotel near Times Square
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton New York Times Square West. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 612 guestrooms or units
  • 34 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton New York Times Square West offers 612 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 70 per day)
  • Valet parking on site (USD 90 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 25.99 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25.99 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 70 per day
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

Frequently asked questions

How close is DoubleTree by Hilton New York Times Square West to the airport?

DoubleTree by Hilton New York Times Square West is 9.4 mi (35-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton New York Times Square West?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton New York Times Square West on May 10, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton New York Times Square West have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton New York Times Square West.

Does DoubleTree by Hilton New York Times Square West offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton New York Times Square West, but full breakfast is offered for a fee of between USD 25.99 and 30.00 per person. It's available every day from 6:30 AM to 11 AM.

Is there a casino at DoubleTree by Hilton New York Times Square West?

No, there is no casino at this hotel, but Resorts World Casino (21-min drive) is nearby.

What time is check-in at DoubleTree by Hilton New York Times Square West?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at DoubleTree by Hilton New York Times Square West?

Free parking is not available at this hotel. Self parking is available for USD 70 per day, and valet parking for USD 90 per day.

Does DoubleTree by Hilton New York Times Square West have a pool?

DoubleTree by Hilton New York Times Square West does not have a pool.

Does DoubleTree by Hilton New York Times Square West have a restaurant?

DoubleTree by Hilton New York Times Square West is home to Good Times, which features American cuisine.

Does DoubleTree by Hilton New York Times Square West have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton New York Times Square West to downtown New York?

DoubleTree by Hilton New York Times Square West is 3.1 mi away from New York.

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1651 out of 3897 reviews
Rating 8 - Good. 852 out of 3897 reviews
Rating 6 - Okay. 659 out of 3897 reviews
Rating 4 - Poor. 324 out of 3897 reviews
Rating 2 - Terrible. 411 out of 3897 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Katrina

Disliked: Staff & service, amenities, property conditions & facilities
Parking was $75 each time you go out rooms was extra small elevators was slow didn’t get the room I booked for it was just a mess
Stayed 2 nights in Apr 2026

10/10 Excellent

Muralidhran

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2026

6/10 Okay

Adriana

Traveled with family
Disliked: Amenities
Ok for starters, if you don't book directly through the hotel website be ready to sit there and not check in till 3pm, if you book directly with hotel you get treated differently. Also, if you book through a 3rd party you are NOT guaranteed the room you pick, I got a one bed and got a 2 bed was pretty much told "oh well we ran out of rooms with one bed" the elevators are SLOW and small, our room was an ok size, the mattress of one of the beds was pretty worn out and I would just automatically roll to the edge, had to sleep at an angle. Location is good. Rooftop bar does not look like the picture, it is dark and outdated, very small. The people at check in are rude, very dismissive. Would I stay here again? NO.
Stayed 5 nights in Feb 2026

10/10 Excellent

Pamela

Stayed 1 night in Jan 2026

10/10 Excellent

Jonah, Norfolk

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and helpful
Stayed 4 nights in Jan 2026

4/10 Poor

Benjamin, Bristol

Traveled with family
Liked: Cleanliness
The room was freezing cold with the heating not working. We had to wait ages for the lift every time we wanted to use them due to queues.Staff were friendly though and the bed was comfortable and room was clean. Good location in Manhattan.
Stayed 4 nights in Jan 2026

10/10 Excellent

Nestor

Traveled with family
Liked: Cleanliness, property conditions & facilities
clean room, nice view from the room, good location. the only thing the heater didn't seem to work properly, room was little cold although I turned on the heater air coming out from the vent was cold.
Stayed 1 night in Jan 2026

6/10 Okay

Felipe

Stayed 1 night in Feb 2026

8/10 Good

Merli

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 3 nights in Jan 2026

6/10 Okay

James

Stayed 2 nights in Jan 2026

10/10 Excellent

amy

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2026

2/10 Terrible

Barrie

Traveled with partner
Disliked: Amenities, property conditions & facilities
Heating did not work properly, the heater was very loud and rattling. Absolutely freezing, unfortunately no other room available.
Stayed 1 night in Jan 2026

8/10 Good

Stefano

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Jan 2026

10/10 Excellent

amber

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
What started as a three night stay turned into two full weeks while we were apartment hunting. Although the beds weren't top-notch, the staff was so friendly and accommodating during our entire stay it really made us feel like home away from home. home
Stayed 2 nights in Jan 2026

8/10 Good

Geordie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, good price, and decently-sized room for a solo traveller. Lobby and hallways are definitely showing some wear, but the room was clean and bathroom seemed renovated. The elevators were somewhat problematic - only 4 small elevators for 36 floors of guests, and they often gatekeep 2 of them for those going to the rooftop bar, which leaves only 2 for all hotel guests. This created long wait times and unnecessary chaos in the lobby.
Stayed 4 nights in Jan 2026

10/10 Excellent

Isaiah

Stayed 2 nights in Jan 2026

4/10 Poor

Charlotte

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
So first of all we were on our honeymoon and we ordered a king size bed. When we got there we got two double beds but charged for the king size bed. Second our room door would jot lock unless you slamed it shut you could enter the room with our a key card. Third for 3 nights there was no heat in the room. Each night i had to go down stairs to let them know tbey said sorry and that they could cresit my account of 80.00 so that we could have breakfast while at the hotel. The 80.00 credit did not get applied and just gave 25.00 credit. The last night they finally brought up a space heater in the room. The say we were checking out we went to have breakfast as they had given me a credit on my account we had the breakfast and then checked out when i got home they had charged me for the breakfast on my credit card and with the exchange it equaled out to 94.23 for a biffet breakfast for 2 people. I had to call them and they said that it was not charged but looked into it and came back to appolized for the charge and then had to refund to my cresit card so had to wait for that to apply to my cresit card. There was not much light in the roon either. Over all not too impressed and lots of problems. The staff was ok. They listened to my complaints and said they were going to do so.ething about it but never. So disappointing
This was my blanket on my bed   a big hole in it.
Stayed 4 nights in Jan 2026

2/10 Terrible

Dhrupadsinh

Stayed 2 nights in Jan 2026

2/10 Terrible

NAVDEEP INDER SINGH

Disliked: Cleanliness, amenities, property conditions & facilities
Broken
Stayed 1 night in Jan 2026

8/10 Good

Lorena

Stayed 4 nights in Jan 2026

6/10 Okay

Muhammad, Pembroke Pines

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Bathroom makes random loud noise every 15 minutes. Keycard works sometimes.
Stayed 4 nights in Jan 2026

2/10 Terrible

amir

Stayed 1 night in Jan 2026

2/10 Terrible

Efrain

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Cassie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Arnell

Liked: Cleanliness, amenities, property conditions & facilities
Check in was excellent- felt very welcome. Early check request was granted
Stayed 2 nights in Jan 2026