DoubleTree by Hilton New York Times Square West

4.0 star property
4-star hotel near Times Square

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Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Room, 2 Double Beds, Non Smoking, City View | In-room safe, desk, laptop workspace, blackout drapes
Terrace/patio
Reception
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pet friendly

Explore the area

View in a map
350 W 40th St, New York, NY, 10018
  • Times Square
    ‪6 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(165 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, City View

8.0 out of 10
Very good
(31 reviews)
  • 246 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

7.8 out of 10
Good
(21 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View

7.2 out of 10
Good
(5 reviews)
  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 246 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View

  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(13 reviews)
  • 246 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

  • 219 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

8.4 out of 10
Very good
(7 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Hearing)

  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, River View, Corner

  • 246 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

New York

Heart of New York.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Madison Square Garden and Bryant Park are also within half a mile (1 km).

What's nearby

  • Times Square - 6 min walk - 0.4 miles
  • Madison Square Garden - 8 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles
  • Rockefeller Center - 16 min walk - 0.9 miles
  • Empire State Building - 17 min walk - 0.9 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 12 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪Blue Ruin - ‬1 min walk
  • ‪Tranzit - ‬1 min walk
  • ‪Capizzi - ‬1 min walk
  • ‪2 Bros Pizza - ‬1 min walk

About this property

DoubleTree by Hilton New York Times Square West

4-star hotel near Times Square
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton New York Times Square West. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 612 guestrooms or units
  • 34 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton New York Times Square West offers 612 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 70 per day)
  • Valet parking on site (USD 90 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 25.99 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25.99 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 70 per day
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

Frequently asked questions

How close is DoubleTree by Hilton New York Times Square West to the airport?

DoubleTree by Hilton New York Times Square West is 9.4 mi (35-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton New York Times Square West?

As of Sep 24, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton New York Times Square West on Sep 28, 2025 start from $168.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton New York Times Square West have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton New York Times Square West.

Does DoubleTree by Hilton New York Times Square West offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton New York Times Square West, but full breakfast is offered for a fee of between USD 25.99 and 30.00 per person. It's available every day from 6:30 AM to 11 AM.

Is there a casino at DoubleTree by Hilton New York Times Square West?

No, there is no casino at this hotel, but Resorts World Casino (21-min drive) is nearby.

What time is check-in at DoubleTree by Hilton New York Times Square West?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at DoubleTree by Hilton New York Times Square West?

Free parking is not available at this hotel. Self parking is available for USD 70 per day, and valet parking for USD 90 per day.

Does DoubleTree by Hilton New York Times Square West have a pool?

DoubleTree by Hilton New York Times Square West does not have a pool.

Does DoubleTree by Hilton New York Times Square West have a restaurant?

DoubleTree by Hilton New York Times Square West is home to Tranzit, which features American cuisine.

Does DoubleTree by Hilton New York Times Square West have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton New York Times Square West to downtown New York?

DoubleTree by Hilton New York Times Square West is 3.1 mi away from New York.

Reviews

DoubleTree by Hilton New York Times Square West Reviews

7.4

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 1157 out of 2988 reviews
Rating 8 - Good. 683 out of 2988 reviews
Rating 6 - Okay. 549 out of 2988 reviews
Rating 4 - Poor. 252 out of 2988 reviews
Rating 2 - Terrible. 347 out of 2988 reviews

Reviews

10/10 Excellent

Lemuel

Stayed 1 night in Aug 2025

6/10 Okay

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you show up 15 minutes before check in, don’t tell some one their room is clean but not ready then make then have a seat in the lobby only to get back in the end of a very long line when the room is ready.
Stayed 3 nights in Aug 2025

6/10 Okay

Timothy

Traveled with family
Got to the hotel 15 minutes before check in , we were told our room was clean but not ready . By 3 pm the crowd came in which left us no choice to get back in a very long line and unable to check in for another hour. There’s git to be a better way. How about give people a number and call it in order Ike a bakery does. Hotel breakfast service has a low level of awareness. Assuming everyone is there for the buffet is not ok. We were charged for 3 meals when we only had 2. A teenager was with us but chose to eat at McDonald’s .
Stayed 3 nights in Aug 2025

2/10 Terrible

Rosalyn, Fort Washington

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

PATRICIA, FREDERICKSBURG

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience. We got in around 11pm and everything seemed fine. Got it out room and it had to be about 80 degrees. Tried to run the AC and nothing. Called the desk and they sent someone and it wouldn’t work. At this point we had two kids in bed so decided to rough it. Woke up early due to not being able to sleep and decided to shower. Shower wouldn’t drain and water was leaking from the faucet. Let the front desk know about our issues and they said we would get a refund. Since we booked through Travelocity she said we would go through them. Well they called and they said they couldn’t help. To add to this, they require you to call an hour ahead for your valet. We called for 40 minutes straight without anyone picking up. Never staying here again. Will dispute my charge at this point. For our first time in the city, this was a huge disappointment.
Stayed 1 night in Jul 2025

10/10 Excellent

Genia

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

4/10 Poor

Muhab

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We booked a standard room and it was very small and window had no view. We asked for a better room but they didn't agree at the beginning but then said let see what we can do tomorrow. The next day the moved us to another room which had a better view with better furniture arrangements so it felt bigger.so we agreed to move to this room. In the evening when we came back from sightseeing I went to take a shower and found that the shower door screws were loose and the door could fall. I was too afraid to open the shower door and as it was late I called them next morning to send someone to fix it. It took three phone calls for the reception to send me one. The other thing was the washing basin drainage was blocked. And when I asked the maintenance guy to fix it he said I have to call the reception to be put an order throu! The bottom line is that the bathroom was in a very bad condition and I had to call so many times to have things fixed. The only thing I liked in this hotel was the location and the rooftop lounge.
Stayed 4 nights in Jun 2025

10/10 Excellent

Felix

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, extraordinary guest attention and the cleaning of each area.
Stayed 3 nights in Jun 2025

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, amenities
Staff was very helpful and approachable. A number of furniture and bathroom rails had been damaged, wallpaper was ripped etc.
Stayed 4 nights in Jun 2025

2/10 Terrible

Ryan

Stayed 2 nights in Jun 2025

10/10 Excellent

Nessim

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Damon

Stayed 4 nights in May 2025

2/10 Terrible

Johanna

Traveled with group
Disliked: Amenities, property conditions & facilities
No hot water to take a shower on a very hot day. Very convenient!
Stayed 2 nights in Jun 2025

8/10 Good

Tamara

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was okay.
Stayed 2 nights in Jun 2025

8/10 Good

Wandy

Liked: Staff & service
Stayed 2 nights in Jun 2025

2/10 Terrible

Nicole

Where to start… fist I had a reservation of a room for a night but my flight got delayed and I ended up getting there at 6am, before this I had sent a message to the hotel through Expedia, called and let them know I was checking in at 6am and confirmed through the honors app the reservation. All of this didn’t matter because they cancelled the reservation without letting me know and I arrived to the hotel to greet Cole for him to tell me that I’d have to wait until 8am for a manager to get there because he didn’t know how to reinstate the reservation… insane…
Stayed 1 night in Jun 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area felt safe, the room was quiet and clean. The staff were nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Ebony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about the stay . Very clean and comfortable environment. The staff were lovely
Stayed 1 night in Jun 2025

4/10 Poor

Anna Fae

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Janice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was great, very friendly and clean but the space is very small. The room with double beds that was full size for 4 people wasn’t big enough. Nowhere to put luggage, we were in each other’s way. The time we spent there was great.
Stayed 2 nights in Jun 2025

6/10 Okay

Yoshie

Stayed 1 night in Jun 2025

6/10 Okay

Tyson

Stayed 2 nights in Jun 2025

2/10 Terrible

Aditya Tushar

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025