Heart of New York
At this Midtown hotel, you'll be well placed to visit American Lyric Theater and New York Times Building, both within a 5-minute walk. Times Square and Madame Tussauds Wax Museum are also within half a mile (1 km).
Renovated in 2017
The hotel's fitness center, a rooftop terrace, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and valet parking. A restaurant, a 24-hour front desk, and laundry facilities are also provided.
WiFi, LCD TVs
The 612 guestrooms have LCD TVs with cable channels and offer WiFi and room service. Wired Internet, coffee/tea makers, and hair dryers are also available.
Feb 12, 2020 by General Manager
Adele, thank you for selecting DoubleTree by Hilton Hotel New York Times Square West for your stay in New York City. It is lovely to read that you not only enjoyed our location, but that you found us to be a great value in the NYC area. Thank you once more for sharing your review with fellow online travelers, and we look forward to seeing you again soon. Richard Hotter, General Manager
Jan 7, 2020 by General Manager
Thank you for staying with us and for taking the time to write a review. We are glad to read you were pleased with our ideal location and courteous associates. However, we are sorry that you were inconvenienced by noise from the HVAC. All of these units are new, and we are implementing a solution to the noise issue in each room over the next several months. We hope you will return to our hotel to enjoy a more quiet stay. Thank you again, and wishing you safe travels! Richard Hotter, General Manager
Jan 4, 2020 by General Manager
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Richard Hotter, General Manager
Dec 16, 2019 by General Manager
Thank you for choosing to stay at our hotel. You noted that our location was not to your satisfaction, so we regret any inconvenience this may have caused you. We value your feedback and hope the positive aspects of your visit will bring our back to us. Richard Hotter, General Manager
Dec 15, 2019 by General Manager
Thank you for taking the time to post a review of your stay at DoubleTree by Hilton Hotel New York Times Square West. It is a pleasure to know that our ideal location with easy access to the subway and Times Square worked well for your plans. However, we regret your disappointment with the size of our rooms. Being located in the city means that everything is "city-sized." We value your feedback and hope to welcome you the next time you are in our area. Richard Hotter, General Manager
Nov 10, 2019 by General Manager
Thank you for staying at our hotel and sharing your feedback. Exceptional service for every guest is our highest priority, and we apologize for the disappointment you had with our front desk and housekeeping teams. We have shared your comments with them and are taking the necessary actions so they can be more diligent. It was again regretful to learn you had to experience the fire alarms sounding in the middle of the night, disturbing your rest. We also regret the inconvenience you had because of the delays due to the elevator wait time. During our busiest times, the elevators get a lot of use, so we encourage our guests to leave a few minutes early when departing for activities outside the hotel. We value your feedback and hope you will stay with us again for a much better experience. Richard Hotter, General Manager
Sep 22, 2019 by General Manager
Thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at DoubleTree by Hilton Hotel New York Times Square West, and we look forward to welcoming you back soon. Richard Hotter, General Manager
Aug 26, 2019 by General Manager
Thank you for choosing to stay at our hotel. We apologize for the cleanliness issues you encountered in your room. We have shared your feedback with our housekeeping team to be more diligent in their efforts going forward. Regarding any queries on additional fees, we encourage you to reach out at our front desk as they will be happy to explain to you the charges and assist you further. We hope you will consider returning so we can show you the hospitality for which we are known. Richard Hotter, General Manager
Jul 30, 2019 by General Manager
Thank you for taking the time to review your stay at the DoubleTree by Hilton Hotel New York Times Square West. We especially want to thank you for acknowledging our professional, friendly staff [if that is what the reviewer mentioned]. Our goal is to make your stay as successful as possible and to assist you with whatever needs you have during your travels, so we are glad that we accomplished that during your stay. We appreciate your comments about our accommodations as well as the location and hope you will stay with us again on your next trip to NYC. Richard Hotter, General Manager
Jun 1, 2019 by Richard Hotter General Manager
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to DoubleTree By Hilton Hotel New York Times Square West. Richard Hotter General Manager
There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business center on site. A computer station is on site and wired Internet is free in public spaces. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton New York Times Square West. For a fee, parking is available. A complete renovation of DoubleTree by Hilton New York Times Square West was completed in 2017. This 4-star New York hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: WiFi (surcharge) , Free wired Internet
Valet parking (surcharge)
DoubleTree by Hilton New York Times Square West offers 612 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This New York hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.
Tranzit - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
High Bar - Onsite rooftop bar. Happy hour is offered. Open daily.
Room service is available.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.