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DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property
4-star hotel near 5th Avenue

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Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
Bar (on property)
Hypo-allergenic bedding, in-room safe, blackout drapes
Penthouse, 1 King Bed, Non Smoking, Balcony | Hypo-allergenic bedding, in-room safe, blackout drapes
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
128 West 29th Street, New York, NY, 10001
  • Madison Square Garden
    ‪5 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

View all photos for King - Empire State Building View No Smk

Hypo-allergenic bedding, in-room safe, blackout drapes

King - Empire State Building View No Smk

8.6 out of 10
Excellent
(27 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, Balcony

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room

Penthouse, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout drapes

2 Double Beds Empire State Building View

8.4 out of 10
Very good
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard King - Non Smoking

8.6 out of 10
Excellent
(138 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Double Beds - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard 2 Double Beds - Non Smoking

8.0 out of 10
Very good
(94 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find 5th Avenue and Madison Square Garden. Also, Empire State Building is within half a mile (1 km) and Broadway is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 5 min walk - 0.3 miles
  • Empire State Building - 8 min walk - 0.5 miles
  • Times Square - 14 min walk - 0.8 miles
  • Broadway - 14 min walk - 0.8 miles
  • Grand Central Terminal - 19 min walk - 1.0 mile

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪Skirt Steak - ‬1 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪Chelton's Bar & Grille at Doubletree Hotel - ‬1 min walk
  • ‪Ajisen Ramen - ‬4 min walk
  • ‪Back Bar @ Hotel Eventi - ‬2 min walk

About this property

DoubleTree by Hilton Hotel New York City - Chelsea

4-star hotel near 5th Avenue
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service.

WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel New York City - Chelsea.

This 4-star New York hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 27 levels
  • Built in 2008
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel New York City - Chelsea offers 236 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

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Doubletree by Hilton New York Times Square South

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 4,460 reviews
$196 nightly
The price is $229
Sep 28 - Sep 29
Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

Frequently asked questions

How close is DoubleTree by Hilton Hotel New York City - Chelsea to the airport?

DoubleTree by Hilton Hotel New York City - Chelsea is 9.5 mi (39-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Hotel New York City - Chelsea?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel New York City - Chelsea on Sep 28, 2025 start from $161.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Hotel New York City - Chelsea have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Hotel New York City - Chelsea.

How close is DoubleTree by Hilton Hotel New York City - Chelsea to the beach?

This hotel is 19.5 mi (55-min drive) from Coney Island Beach.

Does DoubleTree by Hilton Hotel New York City - Chelsea offer free breakfast?

Free breakfast isn’t offered at DoubleTree by Hilton Hotel New York City - Chelsea, but cooked-to-order breakfast is offered for a fee of between USD 20 and 30 for adults, USD 20 and 30 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at DoubleTree by Hilton Hotel New York City - Chelsea?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at DoubleTree by Hilton Hotel New York City - Chelsea?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at DoubleTree by Hilton Hotel New York City - Chelsea?

Free parking is not available at this hotel.

Does DoubleTree by Hilton Hotel New York City - Chelsea have a pool?

DoubleTree by Hilton Hotel New York City - Chelsea does not have a pool.

Does DoubleTree by Hilton Hotel New York City - Chelsea have a restaurant?

Yes, there is a restaurant on site.

Does DoubleTree by Hilton Hotel New York City - Chelsea have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Hotel New York City - Chelsea to downtown New York?

DoubleTree by Hilton Hotel New York City - Chelsea is 2.5 mi away from New York.

Reviews

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 914 out of 2063 reviews
Rating 8 - Good. 548 out of 2063 reviews
Rating 6 - Okay. 358 out of 2063 reviews
Rating 4 - Poor. 134 out of 2063 reviews
Rating 2 - Terrible. 109 out of 2063 reviews

Reviews

10/10 Excellent

Bradley

Stayed 2 nights in Aug 2025

10/10 Excellent

Ian Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just around the corner from Penn Station and MSG. I just wish they had a staff elevator because there are times during the day that the staff rules the elevators. Once you figure out those times, no complaints.
Stayed 5 nights in Jun 2025

10/10 Excellent

NOSA, Bayonne

Stayed 2 nights in Jul 2025

10/10 Excellent

Cynthia

The hotel was clean and the beds were very comfy. Sta
Stayed 5 nights in Jun 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Akida

Liked: Amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Terri, Altadena

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy walk to Time Square, Madison Square Gardens, Macy, etc
Stayed 3 nights in Jun 2025

10/10 Excellent

Irwin

Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great view!
Stayed 3 nights in Jun 2025

8/10 Good

Carol

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was ok but Small
Stayed 4 nights in May 2025

4/10 Poor

Kimberly

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom had small flies coming out of the shower drain which was gross. What was even worse was that it was 96 degrees and the hallway had no ac and the one elevator was broken. This meant that there was only ONE ELEVATOR for the entire hotel…. And it didn’t have AC either. Took me 30 minutes to get out of the hotel
Stayed 1 night in Jun 2025

2/10 Terrible

Stefanie

Traveled with family
Disliked: Property conditions & facilities
Only one elevator worked waited over 20 mins. Air conditioner did not blow out cold air
Stayed 1 night in Jun 2025

10/10 Excellent

Carol, Freeport

Liked: Cleanliness, amenities, property conditions & facilities
The staff was really excellent! They went out of their way to accommodate me when I ask for something. Great experience!
Stayed 2 nights in Jun 2025

10/10 Excellent

ahhyeon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean and kind!
Stayed 3 nights in Jun 2025

2/10 Terrible

Oscar

The property had no AC. The hallways were at least 80 degrees plus. Only one elevator worked for 27 floors. It took 40 minutes - no exaggeration, to get my bags.
Stayed 5 nights in Jun 2025

4/10 Poor

Mila

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this property because of location and price. I thought with DoubleTree I could expect a certain standard. I was rather disappointed. It was not very clean, and I had to move rooms late at night due to suspected bed bugs. Staff was not very friendly or seemed concerned with the visible bites on my body. I would have preferred to change hotels but the new rooms seemed fine, albeit not super clean either. Additionally, only one of two elevators was working which led to a lot of delays. The sign stating maintenance seemed to be somewhat permanent.
Stayed 1 night in Jun 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Fix the elevators and give back the coffee

This was our third stay in 12 months. This time around we had to deal with constant elevator issues. Our room was on the 9th floor. First of all, there are only 2 elevators to serve all hotel guests. The maintenance and service people also use them. For 2 days out of the 3 we stayed, one elevator was out of order. We needed to get downstairs with luggage to check out. We are unable to take 9 flights of stairs, especially with large luggage. The one working elevator took as long as 12 minutes to come, and each time it did come, it was of course full and we were unable to get in. Finally in desperation we called for an “up” elevator and rode it to the top floor (maybe 25th?) and then all the way back down. On the way back down, every stop it made left people unable to get in. Although this may seem trivial, there is no more complimentary coffee in the lobby in the morning. I think almost all hotels offer coffee. Doesn’t seem like a big deal to me. We will not go back here, too many other options.
Stayed 3 nights in Jun 2025

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Relaxed and reasonably priced for the location. Staff members very good.
Stayed 5 nights in Jun 2025

4/10 Poor

Sushma

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Mia

Stayed 3 nights in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful
Stayed 1 night in Jun 2025

6/10 Okay

John

Business traveler
Disliked: Room comfort
Run down
Stayed 1 night in Jun 2025

6/10 Okay

Frances, Ponce

Elevator
Stayed 2 nights in Jun 2025

4/10 Poor

Luiz

Disliked: Staff & service, property conditions & facilities, room comfort
Elevator maintenance made the experience very poor, 10-15min wait to get to my room, had to take the stairs several times. Very small room, old towels, extremely soft mattress. In summary, not going back
Stayed 6 nights in Jun 2025