Book Hotels in Las Lomas, CA

"Sad to report there was a houseless person in the pool area with all her belongs who proceeded to bath her self in the hot tub while trying to enjoy some time with my daughter and husband. She was talking to herself and at times we thought she may not emerge from going under. She was clearly under the influence and taking to herself and Felt unsafe. Another guest reported it to the office and they did not remove her, just asked is she was ok and left. We left because it was uncomfortable went back to the room decided to roast s’mores and order some food at the fire pits. Look over and who is there the same house less lady drying herself and changing out of her wet clothes at the fire. Again talking to herself and agitated. Sorry she is in that situation but we paid a lot to enjoy the space and amenities and could not as we felt super uncomfortable. The staff should have asked her to leave when they came to check and clearly knew she was not a guest. We’ve been coming to this hotels for the last 18 years and this changed our whole experience "

"The front desk staff greeted us with a smile and he provided us with excellent customer service. "

"Shower was beyond filthy. It was full of toilet paper. Possibly a drain back up. Which happens but was not cleaned obviously. None of the outlets worked. Staff was nice and apologetic but offered no compensation. "

"Excellent staff, ocean front rooms great spot for couples or families! Dinner and Breakfast at Jack O’Neill restaurant ocean front views for both wonderful stay!"

"The room was substandard."

"If your assigned room 220 ask for a different room. Very noisy, we couldn’t sleep. Overall the hotel is nice, but the restaurant and bar close a little early."