Book a hotel near Eagle Ridge Golf Club, Gilroy

"Clean room"

"Parking slots in the outside lot were poorly designed. Way too narrow. Room’s patio screen door was falling off the track, and the sliding glass door lock needs repair. Pocket door to bathroom very hard to open and close, probably because of the multiple paint coats. Microwave didn’t have power to it (circuit breaker?) the first morning when trying to use it for breakfast. Maybe there could be a checklist to make sure things are ready for guests. Staff was excellent, answering all questions, and were very personable. Responded promptly to broken microwave problem, and got it taken care of within a couple of hours. Staff that drove golf carts were prompt, safe drivers, and answered many questions. Talked to a very helpful lady in one of the shops and she went out of her way to show me how to get to the path to the beach. Pool was very nice. Saw many kids there along with ours. We had to bring a Pack-N-Play due to no cribs offered. "

"This is a motel you stay at because you HAVE TO. This is not a place you go if you are looking for a relaxing vacation. I booked because I bought into the whole garden vibe and when i got to the hotel it was abysmal...even if it had a magical garden it wouldn't have made the stay any better. Would not recommend. Canceled the additional night booked. Would have been happier in my car."

"The best part is the location to the beach. The inside of our room was wonderful, but even though a kitchenette is offered, there is no silverware or plates, or cookware, and just a couple of random cups and glasses. You practically have to pack your luggage as if you are camping in the woods. They will happily rent you those items.. Pay attention to how they collect their deposit. Normally a hotel will put a hold on the deposit but this hotel actually charges the deposit per night! which takes longer for it to drop off. The television didn’t work the coffee maker didn’t work and the key entry was a chore. "

"Beautiful room,immaculate property,friendly staff,great breakfast,close to a wide variety of shopping opportunities. "

"Sadly- things just didn’t go smoothly. Air conditioning in our room was not working- we were offered a fan the first day. However the next day I asked the maintenance guy himself and it was fixed in 2 minutes. Power went out in our room one morning from turning on the hair dryer. We were told maintenance wasn’t in yet so no one could flip the breaker. Room keys reset 3 of 4 days. Keys didn’t work to pool We had called ahead to learn if there were plans for an egg hunt / the Easter Bunny - we were told no. Yet there were. They were updating the room to the left and right of us - which was needed. But started working at 8am- not great when traveling with teenagers who could have slept in for their spring break. Pool towels lacking. Pool app to order - didn’t work Once we got it to and food was sent without the modifications They need to set aside parking for hotel guests versus restaurant guests versus members . "