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4.4 out of 5

"It was a great vacation. I have to say I was a little disappointed It was never informed to me when I booked the rooms that the hotel was not providin ... " More

By a verified traveler on Mon 13 Jul 2020

Hotel Description

3-star hotel near Santa Cruz Beach Boardwalk

Close to the beach

Your stay at this Westside Santa Cruz hotel places you within 2 miles (3 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Ocean Street and Museum of Art & History are also within half a mile (1 km).

Free breakfast

This hotel features an outdoor pool and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the free on-the-go breakfast each morning.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 106 guestrooms also offer free WiFi and TVs with cable channels. Coffee/tea makers, ironing boards, and desks are also available.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$136* Per night/room Oct 26 - Oct 27

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hyatt Place Santa Cruz ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Santa Cruz

Everyone (4) Family (3)
4 out of 5
It was a great vacation. I have to say I was a little disappointed It was never informed to me when I booked the rooms that the hotel was not providing a hot breakfast. We were honestly sick of the granola bars by the second day. Also the first night there we were woken up at 4:00 by super loud noise on the street it was really annoying. Over all our experience with the hotel was ok. The drainage in the tub took for ever for the water to drain it was gross having to take a shower with dirty water all over your feet.

Posted by , from California on Jul 13, 2020

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Comment from Hotel Management

Jul 26, 2020 by Christiana

Thank you for taking the time to write a review. We apologize that the limited breakfast offered at this time was not to your expectations. For future reference, you can request a quiet room/ not facing the outside of the property, and we regularly have a maintenance personal on property who would be able to access the tub drain. We hope to see you again in the future, so we may have an opportunity to rectify your experience with us.

3 out of 5
Forced valet parking is a turnoff. No good Street parking available

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Jezzel

We do apologize about the parking situation. We hope you were able to enjoy the rest of you stay.

4 out of 5

Posted by on Jan 17, 2020

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Comment from Hotel Management

Jan 17, 2020 by Jezzel

Thank you so much for the wonderful rating!!

5 out of 5
Room is very comfortable and there are convenient hook-ups to the in-room TV.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 23, 2019 by GM

Thank you for the feedback and rating

5 out of 5
Spacious rooms, sweet staff, clean everything, Buffett breakfasts, and comfy beds. Loved in here - first time bringing my 3 and 5 year olds and they had a great time too!

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 26, 2019 by GM

Thank you for the feedback and rating!

4 out of 5

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 23, 2019 by GM

Thank you for the rating

5 out of 5
Loved the location and Santa Cruz really needed a place like this !

Posted by on May 7, 2019

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Comment from Hotel Management

May 10, 2019 by Monique

Thank you so much for your kind review. We look forward to your return!

5 out of 5

Posted by on Jan 24, 2019

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Comment from Hotel Management

Jan 28, 2019 by Peter

Thank you!

5 out of 5
My family and I had such a great time at the Hyatt Place Santa Cruz very clean rooms and great breakfast will do this again on my daughter's softball tournament in 2 months would definitely recommend anyone going to the boardwalk it's only a 15-minute walk.

Posted by , from ripon on Jun 12, 2018

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Comment from Hotel Management

Jun 12, 2018 by Peter

Dear John, Thank you very much! Great to hear. Look forward to seeing you again!

About the Hyatt Place Santa Cruz

Location 407 Broadway, Santa Cruz, CA 95060

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this hotel measures 2500 square feet (232 square meters) and includes conference space. An outdoor pool, a terrace, and ATM/banking services are also featured at the business-friendly Hyatt Place Santa Cruz. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Santa Cruz hotel is smoke free.

  • 106 guestrooms or units
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • To-go breakfast (free)
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Place Santa Cruz offers 106 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations are furnished with sofa beds and desks. Premium cable television is provided. This Santa Cruz hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wired Internet in public areas: USD 0 per stay (rates may vary)
  • Covered valet parking fee: USD 15.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Santa Cruz Hotel
  • Hyatt Place Santa Cruz Hotel
  • Hyatt Place Santa Cruz Santa Cruz
  • Hyatt Place Santa Cruz Hotel Santa Cruz
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.