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"Had a good experience, thank you! Really enjoyed the trees. " More

By a verified traveler on Wed 12 Feb 2020

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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$119* Per night/room Aug 16 - Aug 17

Room, 1 King Bed, Allergy Friendly

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Allergy Friendly

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

3.5-star romantic hotel near Henry Cowell Redwoods State Park

Near the airport

Within 6 miles (10 km) of this Santa Cruz hotel, you'll find Pacific Avenue and Roaring Camp Railroads. Henry Cowell Redwoods State Park and Santa Cruz Beach Boardwalk are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a 24-hour fitness center on site, and laundry facilities and wedding services are also offered.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 178 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include MP3 docks, refrigerators, and microwaves.

Hilton Santa Cruz - Scotts Valley ratings based on 22 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Santa Cruz - Scotts Valley

Everyone (11) Couples (3) Family (10)
5 out of 5

Posted by on Jul 28, 2020

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Comment from Hotel Management

Jul 28, 2020 by Ashley

Thank you for your feedback!

2 out of 5
Room was very dusty lint balls were flying all over the room from the bed and tv did not work even after having maintenance dispatched to the room

Posted by , from Antelope ca on Jun 22, 2020

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Comment from Hotel Management

Jun 22, 2020 by Ashley

Thank you for taking the time to share feedback. We are disappointed to learn that we did not exceed your expectations. We will follow up on the areas where we fell short and will take corrective action. We are deeply sorry. Please forgive us. We hope that you will give us another try when next you are in the Santa Cruz area. Have a wonderful week.

4 out of 5

Posted by on Feb 21, 2020

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Comment from Hotel Management

Feb 23, 2020 by Ashhley

Thank you for the kind review. We appreciate the fact that you chose our hotel for your stay in Santa Cruz. We are very grateful for your kind feedback! We hope that you will return soon. Have a wonderful week! Ashley

4 out of 5
Had a good experience, thank you! Really enjoyed the trees.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 16, 2020 by Ashley

Thank you so much for the warm feedback! Our entire team is delighted to learn that you had a great stay. We look forward to having you back! Have a wonderful week!

5 out of 5
Friendly, clean, convenient location. Restaurant has great dinner and drinks.

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 28, 2020 by Ashley

Thank you so very much for taking a moment to tell us about your experience!

3 out of 5

Posted by on Jan 9, 2020

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Comment from Hotel Management

Jan 22, 2020 by Ramy De Miro

Thank you for taking the time to give us a score!

5 out of 5

Posted by on Dec 26, 2019

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Comment from Hotel Management

Jan 22, 2020 by Ramy De Miro

Thank you for your review!

5 out of 5
The only issue we had was controlling the temperature of the shower. It would fluctuate when in use.

Posted by on Nov 29, 2019

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Comment from Hotel Management

Jan 22, 2020 by Ramy De Miro

Thank you for your review!

5 out of 5

Posted by on Nov 5, 2019

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Comment from Hotel Management

Nov 10, 2019 by ashley

Thank you for your feedback!

4 out of 5
Satisfied overall. Wish the front parking lot had a staircase so you didn’t have to go all the way around.

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 10, 2019 by ashley

Thank you for sharing your feedback!

About the Hilton Santa Cruz - Scotts Valley

Location 6001 La Madrona Drive, Santa Cruz, CA 95060

Property Features

Hilton Santa Cruz - Scotts Valley offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 7000 square feet (650 square meters) and includes conference space. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Hilton Santa Cruz - Scotts Valley. Parking is available for a fee. This 3.5-star Santa Cruz hotel is smoke free.

  • 1 building
  • 178 guestrooms or units
  • 6 levels
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (46.8 km / 29.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Santa Cruz - Scotts Valley offers 178 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Santa Cruz hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2016.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Stonehouse Bar and Grill - This restaurant specializes in Californian cuisine and serves light fare only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 8 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Contactless check-in and contactless check-out are available

Individually-wrapped food options are available for breakfast

Each guestroom is kept vacant for a minimum of 24 hours between bookings

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Number of children who can stay free - 8
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16.95 and USD 20.00 for adults, USD 14.95 and USD 20.00 for children (approximately)
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Cruz
  • Hilton Santa Cruz
  • Hilton Santa Cruz Hotel
  • Hilton Santa Cruz Hotel Scotts Valley
  • Hilton Santa Cruz Scotts Valley
  • Hilton Scotts Valley Santa Cruz
  • Santa Cruz Hilton Scotts Valley
  • Santa Cruz Scotts Valley
  • Santa Cruz Scotts Valley Hilton
  • Scotts Valley Santa Cruz
  • Hilton Santa Cruz Scotts Valley Hotel
  • Hilton Scotts Valley
  • Hilton Scotts Valley Hotel
  • Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz
  • Hilton Santa Cruz - Scotts Valley Hotel
  • Hilton Santa Cruz - Scotts Valley Santa Cruz
  • Hilton Santa Cruz - Scotts Valley Hotel Santa Cruz
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.