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Hilton Santa Cruz/Scotts Valley

3.5 star property
3.5-star hotel near Henry Cowell Redwoods State Park

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Photo gallery for Hilton Santa Cruz/Scotts Valley

Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, iron/ironing board
Daily full breakfast for a fee
Reception

Reviews

8.2

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry
  • Hot Tub
    Hot TubHot Tub
  • Gym
    GymGym
  • Parking available
    Parking availableParking available
  • Room service
    Room serviceRoom service

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
6001 La Madrona Drive, Santa Cruz, CA, 95060
  • Popular LocationHenry Cowell Redwoods State Park5 min drive
  • Popular LocationRoaring Camp Railroads9 min drive
  • Popular LocationMystery Spot11 min drive
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)37 min drive

Similar properties

Exterior
Courtyard by Marriott Santa Cruz
Pool
Spa
Free WiFi
Restaurant
4.2 out of 5, Very Good, (543)
The price is $540
includes taxes & fees
$479 per night
Aug 10 - Aug 11
Courtyard by Marriott Santa Cruz

About the neighborhood

Santa Cruz

Near the airport.You'll be within 3 miles (5 km) of Henry Cowell Redwoods State Park and 6 miles (10 km) of Roaring Camp Railroads with a stay here. Pacific Avenue and Santa Cruz Wharf are also within 6 miles (10 km).

What's nearby

  • Henry Cowell Redwoods State Park - 5 min drive
  • Santa Cruz Beach Boardwalk - 9 min drive
  • University of California, Santa Cruz - 9 min drive
  • Roaring Camp Railroads - 9 min drive
  • Mystery Spot - 11 min drive

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 37 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Taco Bell - ‬18 min walk
  • ‪Jack In The Box - ‬4 min drive
  • ‪Starbucks - ‬16 min walk

About this property

Hilton Santa Cruz/Scotts Valley

3.5-star hotel near Henry Cowell Redwoods State Park
Hilton Santa Cruz/Scotts Valley offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 7000 square feet (650 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at Hilton Santa Cruz/Scotts Valley. For a fee, parking is available.

This 3.5-star Santa Cruz hotel is smoke free.

  • 1 building
  • 178 guestrooms or units
  • 6 levels
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 1999
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Hilton Santa Cruz/Scotts Valley offers 178 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 13 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 16.95 to 25 for adults and USD 14.95 to 20 for children

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 8 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.95 to 25.00 for adults, and USD 14.95 to 20.00 for children
  • Self parking fee: USD 13 per night
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 8 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cruz
Hilton Santa Cruz
Hilton Santa Cruz Hotel
Hilton Santa Cruz Hotel Scotts Valley
Hilton Santa Cruz Scotts Valley
Hilton Scotts Valley Santa Cruz
Santa Cruz Hilton Scotts Valley
Santa Cruz Scotts Valley
Santa Cruz Scotts Valley Hilton
Scotts Valley Santa Cruz
Hilton Santa Cruz Scotts Valley Hotel
Hilton Scotts Valley
Hilton Scotts Valley Hotel
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz

Frequently asked questions

How close is Hilton Santa Cruz/Scotts Valley to the airport?

Hilton Santa Cruz/Scotts Valley is 18.7 mi (24-min drive) away from the Watsonville, CA (WVI-Watsonville Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Santa Cruz/Scotts Valley?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hilton Santa Cruz/Scotts Valley on Aug 7, 2024 start from $202.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Santa Cruz/Scotts Valley have an airport shuttle?

Airport shuttle services are not available at Hilton Santa Cruz/Scotts Valley.

How close is Hilton Santa Cruz/Scotts Valley to the beach?

This hotel is 7.9 mi (22-min drive) from Natural Bridges State Park and 8.4 mi (17-min drive) from Capitola Beach. Don't forget your sunscreen!

Does Hilton Santa Cruz/Scotts Valley offer free breakfast?

Free breakfast isn’t offered at Hilton Santa Cruz/Scotts Valley, but full breakfast is offered for a fee of between USD 16.95 and 25.00 for adults, USD 14.95 and 20.00 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hilton Santa Cruz/Scotts Valley?

No, there is no casino at this hotel.

What time is check-in at Hilton Santa Cruz/Scotts Valley?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Santa Cruz/Scotts Valley?

Free parking is not available at this hotel. Self parking is available for USD 13 per night.

Does Hilton Santa Cruz/Scotts Valley have a pool?

Hilton Santa Cruz/Scotts Valley features an outdoor pool.

Does Hilton Santa Cruz/Scotts Valley have a spa?

There are no spa services available at this hotel.

How close is Hilton Santa Cruz/Scotts Valley to downtown Santa Cruz?

Hilton Santa Cruz/Scotts Valley is 4 mi away from Santa Cruz.

Hilton Santa Cruz/Scotts Valley Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 544 out of 1048 reviews" "
Rating 8 - Good. 206 out of 1048 reviews" "
Rating 6 - Okay. 146 out of 1048 reviews" "
Rating 4 - Poor. 81 out of 1048 reviews" "
Rating 2 - Terrible. 71 out of 1048 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Yvette

Stayed 1 night in Jun 2024

10/10 Excellent

Matt, Cedar Rapids

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a clean property and in a safe area. I would stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

MONIF, Los Banos

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Service was horrible. Worst hotel experience ever. Three Only person who spoke English was the guy on the desk, nobody else could answer us or help us with anything. No soap in the room and we had to ask three times, the man that came didn't speak English and kept pointing to the shampoo and we were asking him for hand soap. We had to simulate hand washing till he understood us and went away and never came back with the soap. Room we rented we paid extra for a room with a balcony, only balcony overlooked a parking lot. This was supposed to be a forest view balcony. There was a line of trees that we could see beyond the parking lot but no sense of forest and no decent view at all. Many other small things happened that made our stay terrible.. can't write about all of them. Good thing about the hotel is how it looked outside. It looked somewhat like an old castle. That was what attracted us to it when we booked our room.
Stayed 2 nights in Apr 2024

2/10 Terrible

HILARIO

Disliked: Cleanliness, staff & service, property conditions & facilities
Still havent received a credit for the stay since early March.

4/10 Poor

Tanya

Traveled with group
Disliked: Property conditions & facilities
I experienced several issues during my recent stay at a hotel. Firstly, I found that the bathroom towel provided to me was dirty and not properly cleaned. Secondly, the service at the hotel restaurant was frustratingly slow, and to make matters worse, they had run out of food. Moreover, the information provided by the hotel regarding parking was incorrect. To add to my woes, I accidentally left my retainer in the bed sheets, and despite informing the hotel staff, they could not locate it. All these issues have left me feeling extremely dissatisfied with my stay at the hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Hana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just a nice, clean hotel!
Stayed 3 nights in Mar 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, the staff was friendly and helpful. Would definitely recommend staying here again
Stayed 1 night in Apr 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
it was clean and quiet.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Granted our request, hotel was quiet, clean and comfortable.
Stayed 1 night in Apr 2024

6/10 Okay

Soheil

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
I paid more for the room with a patio, but as I walked into the patio there was evidence that they haven't clean it at all. There were dog poop on either side of patio. I had to ask twice for them come clean it. The bathtub drain was completely clogged up I had a ask them to come fix it. They took care of these issues, but I was expecting to not have any.
Stayed 1 night in Apr 2024

10/10 Excellent

Naadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Stay
Outstanding stay! Super helpful people. Room was pristine & clean! Check in was a breeze. Room is well stocked (fridge, microwave. Iron, full size bottles of shampoo, conditioner and body soap (attached to wall)
Stayed 1 night in Apr 2024

10/10 Excellent

Helen

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Brenda

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is really comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Bryon, Red Deer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

GERALD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Sayan

Liked: Cleanliness, amenities, property conditions & facilities
Not a great experience. They charge $10 extra for parking. The view of the room was all blocked even though I had selected a room with a forest view and they refused to change it. Even with my Hilton gold membership, they refused to change it. The staff was rather rude. There was no breakfast included and the buffet was very mid. Definitely not worth the $24 they scalp for it.

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice facility and comfortable clean rooms. Although I did not park a vehicle, my fellow travellers had to pay for parking which I thought was unnecessary in a small town where parking is pretty much free elsewhere.
Stayed 1 night in Apr 2024

10/10 Excellent

Haylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel with Kind Staff
Wonderful hotel and staff that allowed us to check in early and were very kind. Hotel room was clean and spacious, and the gym is the nicest hotel gym I have seen. Would totally stay again :)
Stayed 1 night in Mar 2024

4/10 Poor

Robert

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I didn't like being charged $10 to park way down the hill. Hidden fee. I didn't like getting ripped off for $40 and had a terrible mixup on rooms checking in. Putting railings up in a bathroom doesn't make it "Accessible". Try putting the towels IN the bathroom, not the cloet in the main room. Don't put the coffee pot out of reach for someone in a wheelchair. Don't put a timer on the bathroom light, a real problem for wheelchair bound. sit in a chair and try to look in the mirror in the bathroom. Fine if all you want to see is your forehead.
Stayed 1 night in Apr 2024

10/10 Excellent

Rand

Liked: Cleanliness, staff & service, property conditions & facilities
Scott’s Valley Hilton was a wonderful experience. The only down side was our room was not ready at 530 pm. They were professional and apologetic and made it right with an offer of free breakfast and a wonderful dinner recommendation. We went to dinner and it was ready before we returned! The hot tub was also on the cooler side but the rest of the facilities were perfect.
Stayed 1 night in Apr 2024

8/10 Good

Yuho

Traveled with family and small children
Liked: Staff & service
We enjoyed the heated pool.
Stayed 1 night in Mar 2024