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4.2 out of 5

"Check in was seamless, lobby has an artistic look and energy, staff was friendly and helpful. Rooms are simple/cool and beds are extremely comfortab ... " More

By a verified traveler on Thu 12 Aug 2021

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Hotel Description

4-star hotel near Santa Cruz Beach Boardwalk

Oceanside stay

Your stay at this Westside Santa Cruz hotel places you within 2 miles (3 km) of Santa Cruz Beach Boardwalk and Santa Cruz Wharf. Monterey Bay and University of California, Santa Cruz are also within 3 miles (5 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 6 conference rooms, as well as the 24-hour business center and free WiFi in public areas. You'll appreciate the spa tub, bar/lounge, and laundry facilities.

Free Internet, soaking tubs

The 170 soundproofed guestrooms offer free WiFi and free wired Internet, as well as iPod docks. Other amenities include deep soaking bathtubs, minibars, and flat-screen TVs with cable channels.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$187* Per night/room Oct 31 - Nov 1

Room, 2 Queen Beds, Non Smoking, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Paradox, Autograph Collection ratings based on 14 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Paradox, Autograph Collection

Everyone (10) Family (4)
1 out of 5
This hotel is dirty and smells like sewer. We had to change rooms twice. The front is very dangerous and dimly lit. There was only one person working in the entire hotel.

Posted by on Aug 18, 2021

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Comment from Hotel Management

Oct 7, 2021 by Grant

While one never gets a second chance at a first impression, I believe, if given another opportunity, you will have a different experience. My Team has been working feverishly to get us where we need to be. Do come create new memories with us!

4 out of 5
Check in was seamless, lobby has an artistic look and energy, staff was friendly and helpful. Rooms are simple/cool and beds are extremely comfortable with nice linens. This feels like a motel that has been given an upgrade and done a nice job with that.

Posted by on Aug 12, 2021

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Comment from Hotel Management

Oct 4, 2021 by Grant

You get us! We look forward to welcoming you back!

5 out of 5

Posted by on Jun 7, 2021

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5 out of 5
This property was clean, the beds were dreamy and comfortable, the staff was friendly and helpful, the location was minutes away from downtown, boardwalk and the beach, it’s quiet but buzzing with guests, the pool was beautiful and lovely... so many things to list. Oh and it’s pet friendly! So many cute doggos!!

Posted by on May 30, 2021

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4 out of 5

Posted by on Dec 31, 2019

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5 out of 5
I love the Paradox and stay there whenever I'm in Santa Cruz. However, one caution -- bring your own toilet paper! The stuff they have is not up to the quality of everything else at the hotel.

Posted by on May 22, 2019

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5 out of 5
From the moment we stepped out of our car until we left the next day every person on staff was amazing, friendly, helpful, happy and truly wanted you to have the best stay possible! Compliments to the owners, staff and everyone involved in doing a great job with employee satisfaction, which results in guest satisfaction. Enjoyed talking with different staff members about the history of the hotel and how they take care of their employees, and everyone of them had only positive things to say, first time I have experienced this and so happy to know there are companies that take the time to listen to their employees needs and accommodate them when possible and reward them for loyal, excellent service to the company in many different ways! I worked for Apple Computer in it's early days in the Human Resource Dept. and we were doing these types of things for our employees, that was years ago, the company has grown immensely since then and no longer does this as well and as much as it once did, so my hope to your company is that you continue these perks you are passing on to your dedicated staff as you grow, because it is your employees who interface with your guests that are the face of the company and you don't get a second change to make a first impression, so my humble advice is to continue to reward those making that exemplary first impression, because it will always matter to your guests! Keep up the great job and look forward to my next stay-Cynthia Navarro

Posted by , from Fair Oaks,CA on Apr 8, 2019

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5 out of 5

Posted by on Mar 29, 2019

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5 out of 5
Came here for my birthday, was perfect. Then I was proposed to!!

Posted by on Mar 25, 2019

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4 out of 5

Lovely Stay

I took my daughter to Santa Cruz for a birthday getaway and found a great deal for Paradox here on Travelocity. The room was lovely - best hotel bed ever, nice climate control, Illy espresso maker, and elegant bathroom (shower only though). Bathrobes were a nice touch, and the linens and towels were yummy soft. Enjoyed the view of the pool. It was quiet, safe and as cozy as I had hoped. The only snafu was that they were running very late on check in - and we didn't get into our room until nearly 5 pm on a Saturday night, rushing our time before a dinner reservation. The staff was courteous and apologetic in the face of the delays but it might have been a nice PR move to offer a drink coupon or waived parking fee. All in all, a lovely stay and I heartily recommend it!

Posted by , from Silicon Valley on Feb 12, 2018

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About the Hotel Paradox, Autograph Collection

Location 611 Ocean St, Santa Cruz, CA 95060

Property Features

Hotel Paradox, Autograph Collection offers its guests an outdoor pool and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. There are 6 meeting rooms available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Paradox, Autograph Collection. For a fee, parking is available. A complete renovation of Hotel Paradox, Autograph Collection was completed in August 2020. This 4-star Santa Cruz hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 5 levels
  • Built in 1969
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Paradox, Autograph Collection offers 170 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Beds feature down comforters. Flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries. This Santa Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in August 2020.

  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Rainfall showerhead
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.

Solaire Restaurant + Bar - This poolside restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Late night fare is available from room service (during limited hours).

Nearby Activities

An outdoor pool and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 4:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day
  • Sanitation services: USD 1.50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 21 per person (approximately)
  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Paradox
  • Hotel Paradox Santa Cruz
  • Paradox Hotel
  • Paradox Santa Cruz
  • Hotel Paradox Autograph Collection Santa Cruz
  • Hotel Paradox Autograph Collection
  • Paradox Autograph Collection Santa Cruz
  • Paradox Autograph Collection
  • Paradox, Autograph Collection
  • Hotel Paradox, Autograph Collection Hotel
  • Hotel Paradox, Autograph Collection Santa Cruz
  • Hotel Paradox, Autograph Collection Hotel Santa Cruz

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.