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Quality Inn Santa Cruz Downtown Area

2.5 star property
Hotel near Santa Cruz Beach Boardwalk, connected to a shopping center in Santa Cruz

Choose dates to view prices

Photo gallery for Quality Inn Santa Cruz Downtown Area

A hotel room with two beds, a desk, a chair, a desk lamp, and a framed picture on the wall.
A patio area with a round table and chairs, surrounded by a green railing and a staircase.
A kitchen with wooden cabinets, a granite countertop, a coffee machine, a toaster, and a television mounted on the wall.
A hotel lobby with a seating area, a reception desk, and a view of the street.
A hotel reception area with a counter, a sign indicating 'Quality by Choice Hotels', and a glimpse of a dining area with a table and chairs.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

View in a map
1101 Ocean St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Pacific Avenue
    ‪10 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪3 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, wooden headboards, a desk, and a chair.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(22 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for 1 King Bed, Efficiency, Nonsmoking, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

1 King Bed, Efficiency, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, wooden headboards, a desk, and a chair.

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(12 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for 1 King Bed, Nonsmoking

A hotel room with a bed, a chair, a lamp, and a window with curtains.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds, Nonsmoking, Accessible

A hotel room with two beds, a desk with a television, and a door.

2 Double Beds, Nonsmoking, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio

A hotel room with a bed, bedside tables, a chair, a desk, and a picture on the wall.

Standard Room, 1 King Bed, Non Smoking, Patio

8.0 out of 10
Very good
(19 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, two armchairs, a desk, and a window with curtains.

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

A hotel room with two beds, a kitchenette, a door leading to a bathroom, and a small seating area.

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Smoking

A bedroom with a large bed, wooden headboard, two bedside tables with lamps, a chair, and a wooden cabinet.

Room, 1 King Bed, Accessible, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Westside Santa Cruz
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 1,239 reviews
$166 nightly
The price is $190
Aug 31 - Sep 1
Total with taxes and fees
Holiday Inn Express Hotel & Suites Santa Cruz by IHG

About the neighborhood

Santa Cruz

Westside Santa Cruz stay.Your stay at this Westside Santa Cruz hotel places you within 3 miles (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Ocean Street and Pacific Avenue are also within half a mile (1 km).

What's nearby

  • Ocean Street - 1 min walk - 0.1 miles
  • Pacific Avenue - 10 min walk - 0.6 miles
  • Mission Santa Cruz - 13 min walk - 0.7 miles
  • Santa Cruz Wharf - 3 min drive - 1.8 miles
  • Santa Cruz Beach Boardwalk - 3 min drive - 1.8 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 45 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Taqueria Los Pericos - ‬9 min walk
  • ‪Jack in the Box - ‬7 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬13 min walk

About this property

Quality Inn Santa Cruz Downtown Area

Hotel near Santa Cruz Beach Boardwalk, connected to a shopping center in Santa Cruz
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn Santa Cruz Downtown Area. Self parking is free. A complete renovation of Quality Inn Santa Cruz Downtown Area was completed in May 2023.

Smoking is allowed in designated areas at this Santa Cruz hotel.

  • 42 guestrooms or units
  • 3 levels
  • 2 buildings
  • Continental breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
Quality Inn Santa Cruz Downtown Area offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

37-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property grounds
Continental Inn
Westside Santa Cruz
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,003 reviews
$86 nightly
The price is $99
Aug 30 - Aug 31
Total with taxes and fees
Continental Inn

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in March and close in September.
  • Pool access available from 9 AM to 9 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Santa Cruz
Quality Santa Cruz
Santa Cruz Quality Inn
Quality Hotel Santa Cruz
Quality Inn Santa Cruz Hotel
Quality Inn Santa Cruz Santa Cruz
Quality Inn Santa Cruz Hotel Santa Cruz

Frequently asked questions

How close is Quality Inn Santa Cruz Downtown Area to the airport?

Quality Inn Santa Cruz Downtown Area is 15.4 mi (26-min drive) away from the Watsonville, CA (WVI-Watsonville Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn Santa Cruz Downtown Area?

As of Jul 31, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Santa Cruz Downtown Area on Aug 23, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn Santa Cruz Downtown Area have an airport shuttle?

Airport shuttle services are not available at Quality Inn Santa Cruz Downtown Area.

How close is Quality Inn Santa Cruz Downtown Area to the beach?

This hotel is 5.1 mi (18-min drive) from Capitola Beach and 1.5 mi (6-min drive) from Seabright Beach. Don't forget your sunscreen!

Does Quality Inn Santa Cruz Downtown Area offer free breakfast?

Quality Inn Santa Cruz Downtown Area offers free continental breakfast every day from 8:00 AM to 10:00 AM.

Is there a casino at Quality Inn Santa Cruz Downtown Area?

No, there is no casino at this hotel.

What time is check-in at Quality Inn Santa Cruz Downtown Area?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Quality Inn Santa Cruz Downtown Area?

This hotel offers free self parking.

Does Quality Inn Santa Cruz Downtown Area have a pool?

Quality Inn Santa Cruz Downtown Area features a seasonal outdoor pool. Guests can enjoy pool access from 9 AM to 9 PM.

Does Quality Inn Santa Cruz Downtown Area have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Santa Cruz Downtown Area to downtown Santa Cruz?

Quality Inn Santa Cruz Downtown Area is 0.3 mi away from Santa Cruz.

Quality Inn Santa Cruz Downtown Area Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 293 out of 1003 reviews
Rating 8 - Good. 363 out of 1003 reviews
Rating 6 - Okay. 191 out of 1003 reviews
Rating 4 - Poor. 90 out of 1003 reviews
Rating 2 - Terrible. 66 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room/ good breakfast
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for the price Staff was very friendly and the rooms are clean It’s not a resort but if you want a nice place to stay while visiting the area I’d recommend this place
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
spacious, quiet, family friendly
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Richard

TV stand was dusty. Room was pretty clean. Make a lot noise on second floor since I stayed on the fist floor.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
I like location and breakfast
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Jian-Jia

Liked: Cleanliness, staff & service, amenities
location
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Michael

Liked: Staff & service
It was nice to have the room cleaned and beds made the first night, but didn’t receive the same for the other three nights. We ate waffles, pastries, bananas, juice, and coffee. The one small window in room could have used a curtain to block out some light in the morning and night. It was a good for the price we paid on our budget.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Amit

Disliked: Cleanliness
Bathroom lock was broken. sheets were not cleaned and lot hairs on sheets.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and quiet. Close to shops and restaurants.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

CATHERIN

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay at this clean, quiet property.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quiet location
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay!
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in town, breakfast is quite meager
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

JaNeille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel, small breakfast.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Hasley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in Santa Cruz.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Lisbet

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Michelle

It was nice for the most part had a few issues but found it easy to get it resolved would stay again !
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

farshid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much better than near by motels
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service
Staff were friendly, helpful & quick check-in & check-out.
Stayed 4 nights in Jul 2023
Verified review

8/10 Good

Lilly

Liked: Cleanliness, property conditions & facilities, room comfort
good just no internet and couldn't get tv channels. Great location and staff very friendly
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Mirna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Thanks
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
The stay has been excellent & cleanliness of the room implacable
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Prasad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room given to us very spacious and clean. We had a comfortable stay.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean. Kinda creepy location. Little noisey cause its located right by freeway. Overall it was an comfortable stay.
Stayed 1 night in Aug 2025

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