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"Front office staff may be family, or may not but they are not really hospitality based, not positive not professional. No real eye contact, no smile. ... " More

By a verified traveler on Wed 28 Jul 2021

Hotel Description

Art Deco motel near Santa Cruz Beach Boardwalk

Close to the beach

A stay at this Westside Santa Cruz motel places you within half a mile (1 km) of Santa Cruz Beach Boardwalk and 2 miles (3 km) of Monterey Bay. Ocean Street and Santa Cruz Main Beach are also within half a mile (1 km).

Terrace

Free self parking is available and the motel's front desk is staffed around-the-clock. WiFi in public areas is free. A terrace is also provided.

Free WiFi, comfy beds

The 38 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Other amenities include free WiFi, coffee/tea makers, and LCD TVs with cable channels.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$135* Per night/room Aug 22 - Aug 23

Signature Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Torch Lite Inn ratings based on 11 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Torch Lite Inn

Everyone (7) Family (4)
3 out of 5
Front office staff may be family, or may not but they are not really hospitality based, not positive not professional. No real eye contact, no smile. Definitely not hospitality trained. With that in mind o hope you reserved online. Other than that keep expectations low and you’re good to go.

Posted by on Jul 28, 2021

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1 out of 5
Both nights of stay on the bottom room. There was mouse all night. I complained, nothing changed. They didn’t clean the room. The fridge didn’t work, the shelf was broken and my kids and I didn’t sleep for two nights. I spent $800 on Father’s Day weekend and it was a terrible hotel experience. I’ll never come here or recommend to anyone

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jun 21, 2021 by Customer Care Team

Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.

5 out of 5
Everything is freshly painted and seemingly new. The man that checked me in was very nice. Room was ready on time. Pillows were comfy, bed is firm. Very clean. Pool is empty was my only negative.

Posted by on Jun 18, 2021

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Comment from Hotel Management

Jun 21, 2021 by Customer Care Team

Dear guest, it sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon.

1 out of 5

Construction & rude staff

Construction on hotel right outside our door early in morning. Asked to be moved and declined. Then accused of not paying for room when we did through Travelocity website. Was told we'd have police called on us if we didn't prove. Have never ever had a worse experience. Hotel was clean though. Only good thing about it

Posted by on Jul 14, 2016

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4 out of 5

WAY NICER than I thought it was going to be!

Easy 5-6 minute casual walk to the beach....and to the downtown 'eating' area....which was a huge plus and surprise!!! Wanted to not have to worry about parking every place I went to (Boardwalk for day time, and downtown for nite-life) Just in case I had a drink...didn't want to have to worry about driving (or having to pay for a taxi). Room was super comfortable, pretty large, included a balcony (another surprise)...and CLEAN (which is my biggest concern)

Posted by , from Fresno, California on Sep 23, 2015

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4 out of 5

Nice closer to the boardwalk. Not walking distance

Pros: Middle of the road. Met expectations.
Cons: Did not know about the 50 per room deposit-pe paid the rooms. It came off promptly.
Location: There to make memories at the Beach and Boardwalk :)
Three nice rooms bottom corner. Adequate parking. Used city parking across from Boardwalk 15 a day.

Posted by , from SF Bay Area on Sep 14, 2015

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3 out of 5

Nice for 2 star, except no full hot breakfast

Don't expect full breakfast very little of basic only

Posted by on Aug 25, 2015

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3 out of 5

You're paying for location

Pros: Seemed clean (wife said it smelled funny though), updated rooms, has a pool, included breakfast in the morning
Cons: should be a little cheaper, hair dryer in the room didn't work
Location: the only thing you would come to this hotel for is the boardwalk. It's not too far from the "Mystery Spot"
The hotel was a bit over priced in my opinion. You're about a 10 minute walk from the beach/boardwalk, so it's all about location for this hotel.

Posted by , from Sacramento, CA on Aug 10, 2015

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1 out of 5

I would not recommend this hotel to anyone

Check in was very difficult and the line so long that we had to leave and come back 2 hours later. The room was very noisy partly because the hotel is located close to a major road. Breakfast in the morning was non-existent. It was supposed to start at 7am and we waited until 7:20. There was no sign of any food preparations and we had to leave for the airport. It was a very disapointing stay.

Posted by on Aug 2, 2015

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3 out of 5

Nice hotel, close to the beach.

Pros: See above, plus the staff were friendly and accommodating.
We have stayed here 3-4 times. My grandkids (ages 9,10,11) like it because it is close to the Boardwalk. We do not have to pay additional parking fees while going to the Boardwalk. The kids like the pool. It is a good medium size. The breakfasts are fine for the kids. Cereal, milk, pastries, coffee, juice, oranges. Unless you want a bigger breakfast this is fine. We brought some other cut up fruit to have also. They did have yogurt as well. Staff was friendly. We arrived early (10:30) And were just going to park our car there and head out to the Boardwalk but the desk clerk said they had a few rooms ready so we took our thing in and went to the park. Kids like the skateboard park across the street. Prices have gone up a lot this year all over Santa Cruz. This place was fine, knew what to expect, and were not disappointed.

Posted by , from Tri-Valley (Dublin,Livermore area) on Jul 30, 2015

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Renovations + Closures

The following facilities or services will be unavailable from November 20 2020 to November 20 2021 (dates subject to change):

  • Swimming pool

Property Features

Torch Lite Inn offers its guests a terrace. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. This Art Deco Santa Cruz motel is smoke free.

  • 38 guestrooms or units
  • 2 levels
  • 2 buildings
  • Front desk (24 hours)
  • Terrace
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Torch Lite Inn offers 38 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Santa Cruz motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Torch Lite Inn
  • Torch Lite Inn Santa Cruz
  • Torch Lite Santa Cruz
  • Torch Lite Hotel Santa Cruz
  • Torch Lite Motel
  • Torch Lite Inn Motel
  • Torch Lite Inn Santa Cruz
  • Torch Lite Inn Motel Santa Cruz
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.