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 Santa Cruz •1 Room
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Hotel Solares

2.5-star property
600 Riverside Ave, Santa Cruz, CA 1-855-201-7819

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3.1 out of 5
See all 17 Travelocity Reviews

"Very cooperative staff and clean rooms. Air conditioning is complicated. " More

By a verified traveler on Wed 12 Feb 2020

Points Of Interest

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Hotel Description

Hotel near Santa Cruz Beach Boardwalk in Santa Cruz

Oceanside stay

A stay at this Westside Santa Cruz hotel places you within half a mile (1 km) of Santa Cruz Beach Boardwalk and 2 miles (3 km) of Monterey Bay. Ocean Street and Pacific Avenue are also within half a mile (1 km).

Outdoor pool, terrace

An outdoor pool, self parking, and free newspapers are featured at this hotel. WiFi in public areas is free. A terrace, a grocery/convenience store, and a picnic area are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 79 guestrooms also offer free WiFi and flat-screen TVs with digital channels. Other amenities include coffee/tea makers, hair dryers, and ironing boards.

Standard Room, 1 King Bed, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room Apr 28 - Apr 29

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite, 2 Bedrooms, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Solares ratings based on 17 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Solares

Everyone (8) Couples (2) Family (7)
2 out of 5
Property is very old and in a shady area lots of street people about sign on property says not responsible for your car or contents not a comfortable stay.....

Posted by on Feb 29, 2020

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Comment from Hotel Management

Apr 28, 2020 by JC

Thank you for your feedback! We are sharing this with Upper Management in order to improve security.

4 out of 5
Very cooperative staff and clean rooms. Air conditioning is complicated.

Posted by on Feb 12, 2020

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4 out of 5
Over all good at the this price. Better than expect. Nice spainish style buiding with balcony. Will stay again!

Posted by , from Elk grove on Jan 5, 2020

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Comment from Hotel Management

Jan 7, 2020 by JC

Thank you very much for the 4 of 5!

5 out of 5
A nicely kept property, with very nice staff. This is our second time here, and we’ll come again.

Posted by on Dec 31, 2019

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Comment from Hotel Management

Jan 16, 2020 by Hotel Solares Team

Thank you for choosing Hotel Solares. We appreciate your feedback!

4 out of 5
The room is nice and big. The staff was helpful when I went to the lobby to ask something because my wife had a little problem with her health and he helped me with what I asked of him

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 18, 2019 by JC

Thank you! Come back again soon!

4 out of 5
Parking lot was too small and some cars would block two spots or park sideways and noone was polocing the situation. I took multiple photos and showed it to staff and they looked at me as if i was crazy.

Posted by on Aug 16, 2019

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1 out of 5
The AC did not work and when I called the front desk to ask if the AC had a special way of turning on or something, the lady said “it’s a hit or miss with the AC’s not working in each room so maybe you got a bad one.” Leaky shower faucet all night and since the AC didn’t work I had to open the window only to hear an arguement at 1 am in the parking lot.

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 22, 2019 by GM

Thank you very much for your review of the Hotel Solares. We appreciate your feedback and are using it to improve overall guest satisfaction.

3 out of 5

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 21, 2019 by General Manager

Thank you very much for your review of the Hotel Solares. We appreciate your feedback and are using it to improve our overall guest experience.

2 out of 5
When we arrived at check in, we were told the elevators weren’t working properly and would be worked on tomorrow Sat. The elevators apparently never got worked on because we had to walk up three flights of stairs the entire weekend. The room was hot and when tried to get the AC to work the “Verdant” didn’t work well. Once we final turned on the AC it didn’t turn off. We called for maintenance and no one ever showed up. The free breakfast was ok; bagels, waffles, fruit, cereal, and coffee.

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 28, 2019 by General Manager

Thank you very much for your review of the Hotel Solares. We appreciate your feedback and are using it to help improve overall guest satisfaction.

5 out of 5

Posted by on May 11, 2019

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Comment from Hotel Management

May 11, 2019 by General Manager

Thank you very much for your review of the Hotel Solares. We appreciate your feed back and are using it to improve overall guest experiences. Have a great day.

About the Hotel Solares

Location 600 Riverside Ave, Santa Cruz, CA 95060

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:

  • Restaurant
  • Spa tub

The following facilities are closed on Wednesday and Thursday:

  • Restaurant
  • Spa tub

Property Features

As a guest of Hotel Solares, you'll find an outdoor pool, a terrace, and multilingual staff. Public spaces have free WiFi. The business-friendly Hotel Solares also features gift shops/newsstands, a picnic area, and coffee/tea in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Santa Cruz hotel is smoke free.

  • 79 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1989
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (55.9 km / 34.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Solares offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2016.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Weight limit: 50 lbs
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per pet, per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Solares Santa Cruz
  • Solares Santa Cruz
  • Hotel Solares Hotel
  • Hotel Solares Santa Cruz
  • Hotel Solares Hotel Santa Cruz

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.