"Everything was good the receptionist Daniella, i dont know the spelling, but was very friendly and nice. Helpful as well. Place seemed safe. " More
Oceanside stay
A stay at this Westside Santa Cruz hotel places you within half a mile (1 km) of Santa Cruz Beach Boardwalk and 2 miles (3 km) of Monterey Bay. Ocean Street and Pacific Avenue are also within half a mile (1 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. If you want to take your pet along, this pet-friendly property offers everything you'll need for your pet including litter boxes. There's an outdoor pool on site, and a 24-hour front desk and a terrace are also provided.
Sep 11, 2023 by Hotel Solares Management
Dear Kristine,Thank you for rating your stay at Hotel Solares. We are glad to learn that your stay at our Santa Cruz Hotel was good; however, we would love to know how we could've improved your experience. Please do reach out to us to provide more detail about your experience so we can continue to improve our product and service.Kind Regards,Hotel Solares Management
Jan 10, 2023 by Hotel Solares Management
Dear Cristina,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled to learn that you had a great experience staying with us at Hotel Solares. We would love to host you again on your next visit to Santa Cruz. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!We can't wait to have you back for another pleasant stay with us on your next visit to Santa Cruz.Kind Regards,Hotel Solares Management
Nov 8, 2022 by Hotel Solares Management
Dear Nancy,Thank you for taking the time to review your stay at our Santa Cruz hotel. We hope you will give us another chance in the futureKind Regards,Hotel Solares Management
Nov 24, 2021 by CM - Guest Relations Manager
Dear Nancy, We would like to thank you for taking the time to provide us with your stay overview. We appreciate feedback from our guests because your input helps in our efforts be improving. We hope to see you again! Sincerely,
Sep 9, 2021 by CM - Guest Relations Manager
Dear Valued Guest, Thank you for leaving us a review. On behalf of the entire team, I would like to apologize for failing to meet your expectations. The issues you have raised have been shared with the management and we are looking for ways to avoid these situations in the future. We still hope to get another chance to serve you. Sincerely,
Jul 31, 2021 by ES - Guest Relations Manager
Dear Guest, Thank you for writing us a helpful review. I will inform the management regarding your concern so that appreciate action will be taken and our hotel will be improved. We respect your input and your business is essential to us. You help us bring you and others a better experience in the future by telling us what you enjoyed about your stay and how we can improve. We hope to see you again in the near future. Sincerely,
Apr 28, 2020 by JC
Thank you for your feedback! We are sharing this with Upper Management in order to improve security.
Jan 7, 2020 by JC
Thank you very much for the 4 of 5!
Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Solares. Limited free parking is available on a first-come, first-served basis.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Hotel Solares offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.
Recreational amenities at the hotel include an outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.