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4.4 out of 5

"The sack breakfast was very much appreciated. We expected to be on our own (Covid-19) & we were very pleasantly surprised. They did have other common ... " More

By a verified traveler on Fri 09 Oct 2020

Hotel Description

Motel near Monterey Bay in Santa Cruz

Oceanside stay

Your stay at this Westside Santa Cruz motel places you within 2 miles (3 km) of Monterey Bay and Santa Cruz Beach Boardwalk. Also, Swift Street Courtyard is within half a mile (1 km) and Swift Beach is within 2 miles (3 km).

Free breakfast

This motel features a spa tub and a sauna. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free continental breakfast each morning.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 53 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free newspapers, and ironing boards.

Deluxe Single Room, 1 Queen Bed, ADA Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$99* Per night/room Nov 15 - Nov 16

Deluxe Room, 1 King Bed with Jetted Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King with Jetted tub and Queen Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double Room (King)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Mission Inn ratings based on 23 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mission Inn

Everyone (11) Couples (4) Family (12)
5 out of 5
The sack breakfast was very much appreciated. We expected to be on our own (Covid-19) & we were very pleasantly surprised. They did have other common areas such as hot tub & sauna closed. Will be returning when the boardwalk opens up.

Posted by , from Southern California on Oct 9, 2020

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Comment from Hotel Management

Oct 9, 2020 by Jennifer - Front Desk Ambassador

Thank you for choosing to stay with us! We look forward seeing you again in the near future.

4 out of 5
Easy access to the mission. Breakfast included. Restaurants in walking distance

Posted by on Sep 20, 2020

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Comment from Hotel Management

Sep 20, 2020 by Jennifer - Front Desk Ambassador

Thank you for choosing to stay with us! We hope to see you again in the near future!

3 out of 5
The staff was nice, helpful, and quick to respond to our needs. The hotel itself needs to deep clean their carpets, as they left our feet black (in 2 rooms), and they need to update their bathrooms. We had a handle come off in our hands and the sink plug get stuck. Overall, not worth the cost. It just felt dirty.

Posted by , from Gardnerville on Sep 14, 2020

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Comment from Hotel Management

Sep 16, 2020 by Jennifer - Front Desk Ambassador

We sincerely apologize that your say was unsatisfactory. We do our best to make sure all of our rooms are in the best cleaning conditions and we failed to do so. We will do better and make sure our rooms at in the best shape. We do hope that you will give us another chance in the near future!

5 out of 5

Posted by on Aug 30, 2020

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Comment from Hotel Management

Aug 31, 2020 by Guest Experience Team

We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long. Best Regards, Customer Care Team

5 out of 5
Great room great price very clean friendly office will stay again

Posted by , from Santa cruz cal on Aug 17, 2020

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Comment from Hotel Management

Aug 17, 2020 by Jennifer - Front Desk Ambassador

Thank you so much for giving us this valuable feedback. We are so happy that you and your party enjoyed your stay at our property. We can't wait to see you the next time you're in town!

5 out of 5
The location, the comfy beds and the clean facilities.

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 5, 2020 by Bryan - Front Desk Ambassador

Thank you so much for your rating! We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit! Kind Regards, Mission Inn & Suites, Customer Care Team

3 out of 5
It was clean, well-located. It simply lacked a bit with the breakfast facility and overall feeling. Maybe my fault in that I could have paid more for a higher class hotel.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 30, 2019 by Mission Inn and Suites, Customer Care Team

Dear Guests: Thank you for taking the time to review your stay with us. I’m happy overall you had a wonderful stay. We hope to remain your hotel of choice in this area, and to welcome you back again in the near future. Kind Regards, Mission Inn and Suites, Customer Care Team

5 out of 5
Very friendly greeting upon arrival and checkout!! We truly felt welcomed and valued. Room was very clean and spacious. Comfortable bed.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 12, 2019 by Mission Inn and Suites

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do check out our Facebook and Twitter pages for the latest offers and updates. Looking forward to seeing you again soon! Kind Regards, Mission Inn and Suites, Customer Care Team

5 out of 5
The staff was wonderful helpful full of information on the city places to eat directions great

Posted by on Sep 24, 2019

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Comment from Hotel Management

Sep 26, 2019 by Customer Care Team

Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!

4 out of 5
The room smelled fine and not smoky and was clean. Staff was helpful and friendly but traffic noise was a little loud.

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 24, 2019 by Customer Care Team

Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

Property Features

Mission Inn offers its guests a spa tub and a sauna. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. A terrace, multilingual staff, and a garden are also featured at the business-friendly Mission Inn. Smoking is allowed in designated areas at this Santa Cruz motel.

  • 53 guestrooms or units
  • Continental breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (57.8 km / 35.9 mi)

Room Amenities

Mission Inn offers 53 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is offered daily and hair dryers can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the motel include a spa tub and a sauna.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mission Inn Santa Cruz
  • Mission Santa Cruz
  • Mission Inn Motel
  • Mission Inn Santa Cruz
  • Mission Inn Motel Santa Cruz
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.