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"Access from Interstate, easy hassle free check in. Clean, cool, comfortable accommodations. " More

By a verified traveler on Sat 10 Jul 2021

Hotel Description

Motel perfectly located for exploring Knoxville

City center stay

You'll be within 2 miles (3 km) of Knoxville Expo Center and 6 miles (10 km) of Bounce USA with a stay here. Knoxville Children's Theatre and Max Air Trampoline Park are also within 6 miles (10 km).

Outdoor pool

A seasonal outdoor pool is featured at this motel, along with free self parking. WiFi in public areas is free. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 91 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free long-distance calls, and free local calls.

Deluxe Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$63* Per night/room Oct 10 - Oct 11

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking (Sofa)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn Knoxville North - Merchants Drive ratings based on 21 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Red Roof Inn Knoxville North - Merchants Drive

Everyone (15) Couples (4) Family (4)
1 out of 5
Never checked in...apparenty this is not an accurate review if you dont n

Posted by on Sep 4, 2021

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Comment from Hotel Management

Sep 17, 2021 by Manager

Thank you for your valuable opinion regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

5 out of 5
Access from Interstate, easy hassle free check in. Clean, cool, comfortable accommodations.

Posted by on Jul 10, 2021

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4 out of 5
Liked proximity to restaurants and gas stations. Dislike requirement of 50 characters minimum for response to this survey.

Posted by , from St. Louis, Michigan on Dec 10, 2020

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Comment from Hotel Management

Dec 10, 2020 by Manager

I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

4 out of 5

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 17, 2020 by Manager

On behalf of our entire staff thank you for staying with us and for rating your stay.

5 out of 5
Check in was quick and easy. Thanks!!! I appreciated the coffee availability in the room.

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 13, 2019 by Manager

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

5 out of 5
Staff and breakfast are awesome. Property needs a little maintenance on second floor balcony walkway

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 16, 2019 by Manager

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

5 out of 5
Nice place. Clean, tidy, typical expectations. Staff was friendly. The continental breakfast was lacking, but that wasn't a big deal for us.

Posted by on May 15, 2019

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Comment from Hotel Management

May 16, 2019 by Manager

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

2 out of 5

Posted by on Mar 19, 2019

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Comment from Hotel Management

Apr 2, 2019 by Manager

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

4 out of 5
Red Roof had a computer glitch that affected my reservation, so they had to go through hoops to verify that I did have one. It was resolved, but took about 30 minutes. After that everything was great !

Posted by on Mar 5, 2019

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Comment from Hotel Management

Mar 5, 2019 by Manager

On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

5 out of 5
I stayed a week there from Christmas Eve to New Year’s Eve. The hotel is located near restaurants which was very helpful being that my husband was at work during the day.

Posted by on Jan 2, 2019

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Comment from Hotel Management

Jan 2, 2019 by Manager

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

About the Red Roof Inn Knoxville North - Merchants Drive

Location 5334 Central Avenue Pike, Knoxville, TN 37912

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 19 to May 1:

  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Red Roof Inn Knoxville North - Merchants Drive offers its guests a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. Public spaces have free WiFi. Free self parking is available. Smoking is allowed in designated areas at this Knoxville motel.

  • 1 building
  • 91 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (24 hours)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Red Roof Inn Knoxville North - Merchants Drive offers 91 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. This Knoxville motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the motel include a seasonal outdoor pool.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property allows guests 18 or over to check in with valid military ID.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Relax Inn Knoxville
  • Relax Knoxville
  • Red Roof Inn Knoxville North Merchants Drive Motel
  • Red Roof Inn Merchants Drive Motel
  • Red Roof Inn Knoxville North Merchants Drive
  • Red Roof Inn Merchants Drive
  • Red Roof Inn Knoxville North - Merchants Drive Motel
  • Red Roof Inn Knoxville North - Merchants Drive Knoxville
  • Red Roof Inn Knoxville North - Merchants Drive Motel Knoxville

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 7 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.