Book a hotel near Key Tower, Downtown Cleveland

"Every employee we encountered was friendly. No issues there. Valet was quick and easy, pricey as it was $52 for the night. Room was simple modern #703. Appeared to be in an old part of the building and so it was absolutely freezing in the hallways. We had our room set to 76 all night because it was so cold, heat wasn’t consistent at all. Very basic room. No microwave and no coffee machine which was very disappointing but didn’t mention on website that it had one. Did request a view of the city and we ended up with a view of the backside of a dingy building. Drapes were blackout which was nice, room was very clean. Hotel was a great location and would stay there again. Ate breakfast at Betts which was on the premises. It was very good"

"The room was great, the staff was accommodating even though they were incredibly being hosting many people in to watch the NFL game the next day. Highly recommend this hotel, and to add to this, Cleveland was a blast!. "

"Everything was very good. "

"The staff was welcoming and super friendly. "

"We were told at check in that breakfast was served until 9:30. We entered around 8:40. There was barely a scoop of each hot food. A server brought out 3 sausage sandwiches, quiches and bacon. By 9:00 they were cleaning everything up. When one family entered, a woman told them breakfast was over at 9. She then proceeded to talk nasty about them after they walked out because they should have known breakfast was over. If breakfast is over then, front desk should know so the message can be conveyed accordingly. Other than that distasteful incident, our stay was fabulous!!"

"The room was clean and spacious; it also had a lovely view of downtown. The staff were all friendly and courteous."