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4.2 out of 5

"I was worried when it was announced that Outrigger was purchasing the property, but it still has the same friendly, welcoming staff and same quality a ... " More

By a verified traveler on Tue 20 Feb 2024

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Hotel Description

Beachfront hotel near Kaanapali Kai Course at Kaanapali Golf Resort

On the beach

Your stay at this Kaanapali hotel places you within a 10-minute walk of Kaanapali Beach and Black Rock. Also, Whalers Village is within half a mile (1 km) and Kaanapali Kai Course at Kaanapali Golf Resort is within 2 miles (3 km).

Fun at the beach

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and a terrace are also offered.

Premium Room, 1 King Bed, Garden View (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$330* Per night/room Apr 28 - Apr 29

Premium Room, Multiple Beds, Ground Floor (Newly Renovated)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds, Accessible, Partial Ocean View (Newly Renovated)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds, Ocean View (Newly Renovated)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Accessible, Courtyard View (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Queen Beds, Courtyard View (Newly Renovated)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

OUTRIGGER Kaanapali Beach Resort ratings based on 36 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for OUTRIGGER Kaanapali Beach Resort

Everyone (12) Couples (8) Family (15)
5 out of 5
I was worried when it was announced that Outrigger was purchasing the property, but it still has the same friendly, welcoming staff and same quality as KBH. Loved our stay and can't wait to go back!

Posted by on Feb 20, 2024

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Comment from Hotel Management

Feb 20, 2024 by OUTRIGGER Ka'anapali Beach Resort

Aloha Cady: Mahalo for the 5 out of 5 rating. We appreciate your feedback. We are very fortunate to have our wonderful hosts! They are truly the heart of our property. We look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort.

5 out of 5
This hotel was awesome.

Posted by on Dec 8, 2023

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Comment from Hotel Management

Dec 11, 2023 by OUTRIGGER Ka'anapali Beach Resort

Aloha Crystal: Mahalo for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort!

5 out of 5
Loved absolutely everything! Convenient location for swimming, snorkeling, shopping and dining at Whalers Village. Every single staff member smiled and said “Aloha” and seemed sincere. Grounds are beautiful and impeccably kept up. Housekeeping perfect! We were upgraded to a nicer room and were so pleased. Going back for sure!

Posted by , from The Dalles on Nov 16, 2023

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Comment from Hotel Management

Nov 16, 2023 by OUTRIGGER Ka'anapali Beach Resort

Aloha Tracy: Mahalo for the 5 out of 5 rating. We appreciate your feedback and so pleased that you enjoyed all we have to offer. We look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort

5 out of 5
Good Hotel

Posted by , from SPRING HILL on Jul 23, 2023

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Comment from Hotel Management

Nov 1, 2023 by OUTRIGGER Ka'anapali Beach Resort

Mahalo for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OUTRIGGER Kāʻanapali Beach Resort.

5 out of 5
Walkable distance to restaurants and shopping centers

Posted by , from AURORA on Jul 5, 2023

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4 out of 5
We stayed 4 nights in the renovated king room with partial ocean view. The bed was comfortable, the room was nice, great view, the air worked well. House keeping could’ve been better, they replaced our towels dumped the trash but only made our bed once and didn’t really clean.. they were very friendly though. Huihui restaurant was great. The pool was dirty and not very big, but the beach is just steps away. No room service. No lei greeting. But over all a great area to stay.

Posted by on Mar 25, 2023

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5 out of 5
Excellent

Posted by on Feb 8, 2023

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5 out of 5
Nice property, close to shopping, dining, and a nice beach walk. Love their restaurant and the great food. Employees all were very nice and attentive

Posted by on Dec 24, 2022

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5 out of 5
This is such a convenient spot on the beach! We snorkel 1/2 block walk away at Black Rock(one of the best spots on Maui for snorkeling!) The hotel staff is very friendly! Walking distance to. The Whaler's Village Mall, many shops including ABC Store and a food court on the paved beach path. This is our 6th visit and we always come back here. Wonderful restaurants in the hotel Courtyard also!!! Maui Sheraton is right next door!

Posted by , from MIDDLETON on Mar 12, 2022

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4 out of 5
Sixth visit. Ocean front 3rd floor room for 16 days which was great but no elevator in our wing which we were not informed of at booking. Great sunset views from deck. Room would have been better with a microwave to warm up leftovers. New restuarant onsite but unable to get reservations. REALLY miss the tiki bar and the hula shows which were my favorite parts of prior visits. Still think there is room on the grounds to bring them back. Overall another great visit and plan to return for visit #7.

Posted by on Feb 15, 2022

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Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly OUTRIGGER Kaanapali Beach Resort. You'll have access to the health club at a partner property. For a fee, parking is available. Smoking is allowed in designated areas at this Kaanapali hotel.

  • 432 guestrooms or units
  • 4 buildings
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Deli
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Lahaina Sugar Cane Train Station (8.6 km / 5.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

OUTRIGGER Kaanapali Beach Resort offers 432 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include dining tables. Beds feature premium bedding. 55-inch LED televisions come with cable channels and Netflix. Bathrooms include bathtubs or showers and hair dryers. This Kaanapali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony or patio
  • Sitting area
  • LED television
  • Cable channels
  • Netflix
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.

OUTRIGGER Kaanapali Beach Resort has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Surfing/bodyboarding on site
  • Parasailing nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Swimming nearby
  • Sailing nearby
  • Water sports equipment
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 47.19 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 148 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 45 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-043-621-7856-01

This property accepts credit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is TA-043-621-7856-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • State tax ID - TA-043-621-7856-01
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach towels
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 31.41 for adults and USD 31.41 for children
  • Self parking fee: USD 20 per night
  • Valet parking fee: USD 26 per night
  • Pet fee: USD 148 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 47.19 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kaanapali Beach
  • Kaanapali Beach Hotel
  • Aston At The Whaler On Kaanapali Beach Maui/Lahaina
  • The Whaler Maui
  • The Whaler On Kaanapali Beach Hotel Lahaina
  • Whaler Kaanapali Beach
  • Whaler On Kaanapali Beach Lahaina
  • Hotel Ka Anapali Beach
  • Kaanapali Beach Hotel Maui/Lahaina
  • Ka Anapali Beach Hotel

You should know

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.