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Hotel Description

4-star beachfront resort near Turtle Bay Beach

Beachside getaway

Stay at this Kahuku resort and you'll be within 2 miles (3 km) of Turtle Bay Beach and 6 miles (10 km) of Sunset Beach. Banzai Pipeline and Pupukea Beach Park are also within 6 miles (10 km).

Poolside dining

This smoke-free resort features a golf course, a full-service spa, and a nightclub. Dine at the beachfront restaurant and relax with beach umbrellas. Families will appreciate the onsite laundry facilities, kid-friendly dining, and supervised childcare.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 443 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include room service, in-room massages, and hair dryers.

Resort Room King

Bed Count 1 King Bed Maximum Occupancy 3 Max
$279* Per night/room Oct 28 - Oct 29

Vista Ocean View, 1 King Bed (Top Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean View, Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ocean View, Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean View Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Turtle Bay Resort ratings based on 172 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Turtle Bay Resort

Everyone (18) Couples (5) Family (9)
4 out of 5
Slipping from last year. Kula grill closed a couple days, some rust in the bath, slow drain in the sink, charged for parking and towels but returned towels and didnt have a car..total.miss greet at the point, we left after realizing it was packed and only 2 servers.....hoping it was an off week.

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 12, 2019 by Turtle Bay Resort

Thank you for staying with us and for your valuable feedback. We will work on improving. Please come back again.

4 out of 5
The view from the room was amazing! However, the room was a bit outdated. The bathroom door had chipped paint all over which should be fixed.

Posted by on Sep 11, 2019

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Comment from Hotel Management

Sep 11, 2019 by Turtle Bay Resort

Thank you for staying with us and for your feedback. Please come back again.

5 out of 5
The resort was wonderful. The North Shore location is the only place to be.

Posted by , from Reading PA USA on Aug 19, 2019

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Comment from Hotel Management

Aug 20, 2019 by Turtle Bay Resort

Thank you for staying with us. Please come back again.

5 out of 5
Beach... awesome pool... awesome jacuzzi... good food... valet.

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 14, 2019 by Turtle Bay Resort

Thank you for staying with us. Please come back again.

5 out of 5
The location of the property was incredible. The views were amazing!

Posted by , from Phoenix on Jul 19, 2019

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Comment from Hotel Management

Jul 19, 2019 by Turtle Bay Resort

Thank you for staying with us. Please come back again.

4 out of 5

Posted by on Jul 3, 2019

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Comment from Hotel Management

Jul 3, 2019 by Turtle Bay Resort

Thank you for staying with us. Please come back again.

5 out of 5
The perfect place to get away from a big city. It’s relaxing and beautiful. You can do every activity at the resort by enjoying a private beach, hiking, horseback riding, golf, snorkeling, kayaking and more. It is near the Polynesian Culture Center and Waimea Falls.

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 2, 2019 by Turtle Bay Resort

Thank you for staying with us. Please come back again.

2 out of 5
The location was wonderful. The hotel could use some updating to be a 4 star hotel. I usually stay only at 5 stars because I want to be sure of the standard. This hotel was dirty. Our carpet needed to be changed. I put on socks every day because I didn't want to touch the carpet. Each night my socks were extremely dirty on the bottom. The windows needed cleaning in the lobby. It is a family resort. Not elegant. I was disappointed. Also, the horse stables were a mess. We have a ranch and I know when horses are sick. These poor horses were skinny, had no water, and looked exhausted. Honestly, it looked like abuse. This reflected poorly on the hotel!

Posted by on Apr 25, 2019

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Comment from Hotel Management

May 2, 2019 by HeleneArakaki

Aloha and thank you for your review. I apologize that your stay with us was less than ideal, and I have shared your concerns with my management team. With nearly 1,300 countryside acres, Turtle Bay Resort is proud to be the only Hawaii resort with its own stables. Our relatively small herd is very healthy and receives regular vet checks and vaccines. Along with constant access to water, the horses are fed a mixture of alfalfa cubes, Senior horse feed and a complete feed along with a rice bran supplement. To avoid being overworked, they work every other day, and are turned-out on days off to graze and socialize. Turtle Bay Resort offers a one-of-a-kind, front-row seat to the power, beauty and laid-back charm of the North Shore. I hope we will have the privilege of welcoming you back one day. With warmest aloha, Helene Arakaki, director of rooms & aloha managers

4 out of 5
The resort was nice and a little bit dated. Dining was good a bit expensive but that’s what you expect from a resort. The pool was nice and the beach and bay were quickly accessible and perfect to get in some beach time. The location was amazing as it is the only resort in that area so everything around it was true Hawaii unlike Waikiki that is very touristy. The room itself wasn’t anything to write home about but the view was amazing! In the restroom the sink had a flat front all the way down so I always stubbed my toes when washing my hands and the cabinet with the coffee machine had sharp corners pointing into the walkway of the bathroom that I scrapped and bruised myself in the middle of the night.

Posted by , from Phoenix, us on Mar 23, 2019

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Comment from Hotel Management

Mar 27, 2019 by Turtle Bay Resort

Thank you for staying with us and for your valuable feedback. Your comments have been forwarded to the respective Department Heads for follow up. We hope that you will give us another opportunity to regain your trust.

5 out of 5
This is a beautiful property on the north shore. It’s quite and secluded unlike the crowded Honolulu area. The restaurant is excellent. The staff are friendly. Love it there

Posted by on Mar 3, 2019

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Comment from Hotel Management

Mar 6, 2019 by Turtle Bay Resort

Thank you for staying with us. Please come back again.

Property Features

As a guest of Turtle Bay Resort, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. A 24-hour business center, limo/town car service, and a meeting room are available. Event space at this resort measures 27997 square feet (2601 square meters). A health club, a nightclub, and a sauna are also featured at the family-friendly Turtle Bay Resort. Parking is available for a fee. This 4-star Kahuku resort is smoke free.

  • 443 guestrooms or units
  • 6 levels
  • 6 dining venues
  • 7 bars or lounges
  • 27997 sq ft of conference space
  • 2601 sq m of conference space
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 6
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (60.5 km / 37.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Turtle Bay Resort offers 443 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Kahuku resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Oven
  • Coffee maker
  • Hypo-allergenic bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Surfer, The Bar - Overlooking the ocean, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Kula Grille - This restaurant serves breakfast and dinner. Open daily.

The Point Sunset Pool Bar - This beach restaurant specializes in Hawaiian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Lei Leis Bar and Grill - Overlooking the golf course, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Ola Restaurant - This beachfront restaurant specializes in Hawaiian cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

A golf course, outdoor tennis courts, and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Ecotours on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Parasailing nearby
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Kayaking on site
  • Skydiving nearby
  • Windsurfing nearby
  • Mountain biking on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Segway rental/tour on site
  • Fitness classes on site
  • Basketball on site
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Nalu Kinetic Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

This property charges the following mandatory cleaning and resort fees collected at the property: USD 314.14 cleaning fee per stay and USD 78.53 resort fee per night for "Ocean Villa 3 BR" bookings and USD 366.49 cleaning fee per stay and USD 78.53 per night for "Ocean Villa 4 BR" bookings. For more details, please contact the property using the number provided on the booking confirmation email.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 26.18 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 300 per accommodation, per stay, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 15 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Tax ID - TA-064-482-0992-01

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay
  • Resort fee: USD 52.88 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • Faxes
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 22 and USD 32 per person (approximately)
  • Self parking fee: USD 15.71 per day
  • Valet parking fee: USD 20.94 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 300 per accommodation, per stay
  • Rollaway bed fee: USD 26.18 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Turtle
  • Turtle Bay Resort Resort
  • Turtle Bay Hotel
  • Turtle Bay Hotel Kahuku
  • Turtle Bay Kahuku
  • Turtle Bay Resort Oahu
  • Turtle Bay Oahu
  • Turtle Bay Resort Hawaii/Oahu
  • Turtle Bay Resort Kahuku
  • Turtle Bay Resort Kahuku
  • Turtle Bay Resort Resort Kahuku

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Kahuku-Hotels-Turtle-Bay-Resort.h470837-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.