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Kaanapali Beach Club Resort by Diamond Resorts

3.5-star property
104 Kaanapali Shores Pl, Lahaina, HI 1-855-201-7819

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4.2 out of 5
Very good!
See all 71 Travelocity Reviews

"I spent a bit too much time having to kill cockroaches. For the amount of money for the four night stay it would have been nice not to have to deal w ... " More

By a verified traveler on Wed 19 Feb 2020

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Hotel Description

Family-friendly 3.5-star condo resort near Whalers Village

Oceanside stay

Within 3 miles (5 km) of this condo resort, you'll find Whalers Village and Black Rock. Keka'a Beach and Kahekili Beach are also within half a mile (1 km).

Family-friendly fun

This condo resort features a restaurant, an outdoor pool, and a poolside bar. Families will appreciate the arcade/game room, barbecue grills, and supervised childcare. Enjoy the fitness center and perks like free valet parking and free WiFi.

Free WiFi, kitchenettes

The 413 condos feature well-equipped kitchenettes with refrigerators, microwaves, and dishwashers, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, lanais, and sofa beds. Housekeeping is available once per stay.

2 Bedroom

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 Bedroom Scenic View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Kaanapali Beach Club Resort by Diamond Resorts ratings based on 71 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kaanapali Beach Club Resort by Diamond Resorts

Everyone (17) Couples (4) Family (4)
4 out of 5
I spent a bit too much time having to kill cockroaches. For the amount of money for the four night stay it would have been nice not to have to deal with any at all.

Posted by on Feb 19, 2020

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Comment from Hotel Management

Feb 19, 2020 by GP

This is very concerning to hear as we have very strict pest control. We hope you made our front desk team aware of this issue.

5 out of 5
everything you need on one property, great location and very relaxing

Posted by on Feb 8, 2020

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Comment from Hotel Management

Feb 10, 2020 by GP

Thank you for your great review.

5 out of 5
Location is great easy to access. Rooms are huge and have all the amenities you need.

Posted by on Jan 21, 2020

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Comment from Hotel Management

Jan 21, 2020 by GP

Thank you for your review!

5 out of 5
The views were amazing the staff was very friendly And helpful. The room I got was a suite with a double bed and pull out couch I wasn’t expecting much due to the low price but we were all very comfortable and I was pleasantly surprised at how great our stay was. Will definitely be back!

Posted by , from Buena Park, Ca on Dec 18, 2019

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Comment from Hotel Management

Dec 19, 2019 by GP

Thank you for sharing your great experience, Maria.

5 out of 5
Every employees are very polite... Bad thing there isn’t mirror out the bathroom

Posted by on Nov 23, 2019

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Comment from Hotel Management

Nov 23, 2019 by KBC Management

Thank you we work hard to make our guests happy.

4 out of 5
I loved the beautiful gardens, waterfalls and the ponds with fish were phenomenal! The check-in and customer service was excellent. Thanks to the entire Team who make it the lovely place it is. I'll be back!

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 9, 2019 by KBC Management

Thank you come back and see us!

5 out of 5
The room was nice and big, I had a view of the pool and ocean The staff was kind and helpful I really liked the glass elevator The food at the restaurant was great

Posted by on Sep 27, 2019

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Comment from Hotel Management

Sep 30, 2019 by ja

We're glad that you enjoyed your stay. You're welcomed to enjoy our amazing ocean-views on another vacation with us at any time!

5 out of 5
The resort was very private yet very inviting. We both had a wonderful stay.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 19, 2019 by ja

Your candid feedback is appreciated and we welcome you back on your next amazing vacation!

4 out of 5

Posted by on May 27, 2019

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Comment from Hotel Management

May 27, 2019 by KBC Management

Mahalo we appreciate the feedback

2 out of 5
I didn’t like that I asked for a complete ocean view of the ocean but did not get that. There is no beach access at this hotel at all. No activities for my teenage girl, only 2 restaurant on the property and they were not that great. I was change extra when I checked in.

Posted by on Apr 27, 2019

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Comment from Hotel Management

Apr 29, 2019 by KBC Management

We are sorry that you were not happy with your stay. We work hard to make our guests happy.

About the Kaanapali Beach Club Resort by Diamond Resorts

Location 104 Kaanapali Shores Pl, Lahaina, HI 96761

Renovations + Closures

This property is closed from March 25 2020 to October 14 2020 (dates subject to change).

The following facilities or services will be unavailable from October 15 2020 to November 30 2020 (dates subject to change):

  • Dining venue(s)

The property will be renovating from January 01 2020 to March 01 2021 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Lobby
  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Kaanapali Beach Club Resort by Diamond Resorts offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and an arcade/game room are also featured at the family-friendly Kaanapali Beach Club Resort by Diamond Resorts. Self parking and valet parking are free. This 3.5-star Lahaina condominium resort is smoke free.

  • 413 guestrooms or units
  • 12 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Kahului, HI Airport (OGG) (47.2 km / 29.3 mi)
  • Train station: Lahaina Sugar Cane Train Station (8.3 km / 5.1 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Kaanapali Beach Club Resort by Diamond Resorts offers 413 accommodations with DVD players and safes. Rooms open to lanais. Accommodations have separate sitting areas and are furnished with queen sofa beds. 40-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3.5-star condominium resort have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided once per stay.

  • In-room kitchenette
  • Private lanai
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Kaanapali Beach Club Resort by Diamond Resorts has a restaurant on site.

Nearby Activities

Recreational amenities at the condo resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Parasailing nearby
  • Scuba diving on site
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Fishing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby
  • Free bicycles nearby
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - 954582082

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note that housekeeping is provided only for stays of 7 or more nights.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is 954582082. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines; the Sanitary Protocol (UNPLV - France) sanitization guidelines; the Safe Travels (WTTC - Global) sanitization guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Sanitary Protocol (UNPLV - France)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeHome (VRMA - USA)
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - 954582082
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300 per accommodation, per stay
  • Resort fee: USD 33.12 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 20.00 per person (approximately)
  • Late check-out fee: USD 200.00 (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kaanapali Beach Club
  • Kaanapali Beach Club Resort Diamond Resorts
  • Club Resort Diamond Resorts
  • Kaanapali Beach Club Diamond Resorts
  • Kaanapali Beach Club Resort by Diamond Resorts Lahaina
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.