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Hyatt Place Herndon Dulles Airport East

3-star property
13711 Sayward Blvd, Herndon, VA 1-855-201-7819

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4.1 out of 5
Very good!
See all 42 Travelocity Reviews

"Very nice hotel that is close to the airport. Great room. " More

By a verified traveler on Tue 20 Mar 2018

Points Of Interest

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Hotel Description

Enjoy the indoor pool at this 3-star Herndon hotel

Near the airport

You'll be within 3 miles (5 km) of Frying Pan Farm Park and 6 miles (10 km) of Reston Town Center with a stay here. Herndon Centennial Golf Course and Center for Innovative Technology Complex are also within 6 miles (10 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, business center, and free airport shuttle. Enjoy the fitness center and perks like free WiFi.

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 151 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include MP3 docks, refrigerators, and premium bedding.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$76* Per night/room Jan 24 - Jan 25

Room, Multiple Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, Multiple Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hyatt Place Herndon Dulles Airport East ratings based on 42 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Herndon Dulles Airport East

Everyone (18) Couples (1) Business (1) Family (7)
3 out of 5
Charges for parking! Airport shuttle doesn’t start running til 5 am. Not easy to access from airport. Staff had poor attitude

Posted by on Nov 19, 2019

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Comment from Hotel Management

Dec 5, 2019 by FOS

Thank you for your feedback, we will address these issues. We hope you give us another chance.

2 out of 5

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 6, 2019 by Doug C - General Manager

Sorry to hear that we did not provide you with a stellar stay. we hope to have the opportunity to host you again.

1 out of 5
Diverted flight required us to stay in dc for two days. Made reservations and then needed to cancel within 3 hours. No deal! Had to pay for 1 night! Terrible customer service to people who were stranded. Never use Travelocity again!!

Posted by on Sep 20, 2019

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5 out of 5
The service was excellent! The room was lovely and we were accommodated very well!

Posted by on Aug 15, 2019

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Comment from Hotel Management

Aug 17, 2019 by doug

Thank you for your recent review, and glad to see you enjoyed your stay with us! we hope to see you again soon!

2 out of 5
I had an issue during the time I stayed at this hotel, I called several time left a message for the manager and ask to call me back he never did. I left the messages on his voicemail and to the receptionist. He avoided me even when my messages were nice and polite and I haven’t give any big info over the phone, I just told him to please call me back regarding an issue I encountered during the time I was there. The manager didn’t care that each client feels welcoming and enjoy their experience at this hotel.

Posted by on May 27, 2019

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Comment from Hotel Management

May 29, 2019 by Rajesh Singh

Thank you for your feedback. I am very sorry to hear about the areas where we fell short during your stay. We will ensure all areas where we fell short are rectified.

5 out of 5
It was clean and staff was pleasant, accommodations were excey

Posted by on May 12, 2019

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Comment from Hotel Management

May 13, 2019 by Rajesh Singh

Thank you for giving us a good score. We look forward seeing you soon.

5 out of 5
Was hoping for a microwave in-room to warm up a late night meal.

Posted by , from Nashville on Apr 29, 2019

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Comment from Hotel Management

Apr 30, 2019 by Rajesh Singh

Thank you kindly for a great feedback. Please come back and stay with us.

5 out of 5
Th bed was excellent! And the room large. It was inconvenient that the desk had no ability to make change

Posted by on Feb 22, 2019

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Comment from Hotel Management

Feb 22, 2019 by Rajesh Singh

Thank you for a full rating. We look forward seeing you soon.

4 out of 5
Nice hotel, clean and close to airport unfortunately the shuttle service is not great.

Posted by on Nov 1, 2018

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Comment from Hotel Management

Nov 3, 2018 by Rajesh Singh

Thank you for your good rating. We look forward seeing you soon.

3 out of 5
Nice Hotel, great staff, good location. The only bad thing is the water pressure is too weak, i still did not feel energize after a long shower. I would not come back without the free Breakfast buffet.

Posted by on Oct 3, 2018

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Comment from Hotel Management

Oct 6, 2018 by Rajesh Singh

Thank you kindly for giving us a fair rating. We are glad that your stay went well. We look forward seeing you stay with us in the very near future.

About the Hyatt Place Herndon Dulles Airport East

Location 13711 Sayward Blvd, Herndon, VA 20171

Property Features

Hyatt Place Herndon Dulles Airport East offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 1900 square feet (177 square meters) and includes conference space. The business-friendly Hyatt Place Herndon Dulles Airport East also features a terrace, complimentary newspapers in the lobby, and laundry facilities. A roundtrip airport shuttle is free (available on request). Parking is available for a fee. This 3-star Herndon hotel is smoke free.

  • 151 guestrooms or units
  • 6 levels
  • 1900 sq ft of conference space
  • 177 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Washington, DC (IAD-Washington Dulles Intl.) (8 km / 5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Hyatt Place Herndon Dulles Airport East offers 151 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • MP3 dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Hyatt Place Herndon Dulles Airport East has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Airport shuttle service is available on request from 5:00 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Airport shuttle service is offered on request from 5:00 AM to midnight. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 25 lbs)Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Indoor seasonal pool hours are: May 1st - August 31st, Monday - Friday 5 PM - 10 PM, Saturday 9 AM - 9 PM and Sunday 9 AM - 1 PM. From September 1st - April 30th the pool is closed Tuesday, Wednesday, and Thursday and open Friday, Saturday, Sunday & Monday 5 PM - 10PM. For more details, please contact the property using the information on the reservation confirmation received after booking.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 11.00 per person (approximately)
  • Self parking fee: USD 7.00 per night (in/out privileges)
  • Extended parking fee: USD 10.00 per day
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Herndon Dulles Airport East
  • Hyatt Place Hotel Herndon Dulles Airport East
  • Hyatt Place Herndon Dulles Airport East Hotel
  • Hyatt Place Dulles Airport East Hotel
  • Hyatt Place Dulles Airport East
  • Hyatt Place Dulles East Hotel
  • Hyatt Herndon Dulles Herndon
  • Hyatt Place Herndon Dulles Airport East Hotel
  • Hyatt Place Herndon Dulles Airport East Herndon
  • Hyatt Place Herndon Dulles Airport East Hotel Herndon

You should know

  • Hyatt Place Herndon Dulles Airport East offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 6:00 PM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.