"There was an extra $28/day for the amenities that was not on the site. Also, a $200/day fee which would be credited in 7-10 days if the room was not l ... " More
Sep 21, 2023 by Kevin
Thank you for the feedback. We are so glad to hear you enjoyed our accommodations and amenities. Both on your confirmation and on Expedia website, our daily resort charge is posted as well as the 200 security authorization. Hope to welcome you back very soon!
Sep 20, 2023 by Kevin
Thank you for the feedback. We are so glad to hear you enjoyed our accommodations and amenities. Hope to welcome you back very soon!
Aug 8, 2023 by Kevin
Thank you for letting us know about your recent stay. We are so glad to hear you enjoyed our accommodations and amenities. We appreciate your feedback, as it will help us take the necessary actions to ensure all guests enjoy a home away from home experience during their time with us. We hope you will consider staying with us again in the future.
Jul 26, 2023 by Kevin
Thank you for the feedback. We are so glad to hear you enjoyed our accommodations and amenities. Hope to welcome you back very soon!
May 10, 2023 by Kevin
Thank you for the feedback. We are so glad to hear you enjoyed our accommodations and amenities. Hope to welcome you back very soon!
Apr 2, 2023 by Kevin
Thank you for the feedback. We are so glad to hear you enjoyed our accommodations and amenities. Hope to welcome you back very soon!
Aug 10, 2022 by Kevin Johnson - General Manager
Thank you for expressing your feedback. Our front desk is accessible 24 hours and will respond to all requests and/or concerns immediately. The Historic Powhatan Resort prides itself on the maintenance & cleanliness of the resort and we do hope you gave our staff the opportunity to assist you throughout your visit. Our guest service department is here from 7am-11pm daily should you require more cookware than what we normally stock in all 845 units. Due to Food & Beverage staffing challenges, as the rest of the US, we unfortunately have to close two days a week at this time, which is posted on our website and 3rd party sites. The Historic Powhatan welcomes you back on all your future travels.