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Great Wolf Lodge Williamsburg

3.5-star property
549 East Rochambeau Drive, Williamsburg, VA 1-855-201-7819

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3.8 out of 5
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See all 26 Travelocity Reviews

"The check-in process can be slow, so be prepared to wait if there is a line. However, I was able to upgrade my room on the spot and the room was ready ... " More

By a verified traveler on Sun 09 Apr 2017

Points Of Interest

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Hotel Description

Family-friendly 3.5-star resort near Williamsburg Premium Outlets

In Williamsburg

Within 3 miles (5 km) of this Williamsburg resort, you'll find Sentara Williamsburg Regional Medical Center and Alewerks Brewing Company. Williamsburg Premium Outlets and Waller Mill Park are also within 6 miles (10 km).

Poolside dining

This smoke-free resort features free water park access, a full-service spa, and 2 restaurants. There's fun for all ages with a lazy river and a bowling alley, and free childcare is an added bonus. Enjoy a meal in one of the 2 coffee shops/cafés and free perks like free self parking and WiFi in public areas.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 405 guestrooms also offer free WiFi and flat-screen TVs. Other amenities include room service, coffee/tea makers, and free newspapers.

Family Fireplace - Water Park Included

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$250* Per night/room Apr 13 - Apr 14

Kid Kamp Suite - Water Park Included

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Kid Cabin Suite - Water Park Included

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 6 Max

Family Suite - Water Park Included

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Grizzly Bear Suite - Water Park Included

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Wolf Den Suite - Water Park Included

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Great Wolf Lodge Williamsburg ratings based on 26 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Great Wolf Lodge Williamsburg

Everyone (5)
5 out of 5

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 9, 2019 by GWL Williamsburg

Thank you for your feedback! We're glad you had a great time and can't wait to see you again soon!

4 out of 5

My 2 year old son had a good time

The check-in process can be slow, so be prepared to wait if there is a line. However, I was able to upgrade my room on the spot and the room was ready for us at 1:00 pm so I did not have to change in the restrooms on the main floor or in the water park. I only saw 2 single person bathrooms inside the water park and they were not well kept. Don't let your kids wait until they "really have to go to the bathroom" because I was in line for 15 minutes at least. No chairs or tables available unless you claim your spot right when the water park open in the morning. On the first day, I had to pay $20 for a locker, but I got $10 back on the condition that I returned the key before a certain time. The water temp was warm the first day and uncomfortably cold the second and third day when the outside temp was colder. My mother and I kept taking turns going inside the hot tub and alternating supervising my son because we were freezing. The line inside the water park to order food was long and slow. Bring your own towels. Having a Dunkin Donuts inside was a major plus! Housekeeping did not turn down the rooms by 4:30 pm or 5:00 pm. Our room was never really cleaned (fresh towels, beds made, trash emptied) during our entire stay over several days. The rooms are not cheap and it was frustrating to be at the water park from 9:00 am until 4:30 pm only to find your bed unmade, wet towels everywhere, and trash cans overflowing. My son had a great time at the bubble dance party and at the arcade.

Posted by , from Maryland on Apr 9, 2017

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4 out of 5

Great Wolf Lodge

Hotel was nice n clean, however everything is way way 2 over priced there was nothing much there 2 do for tweens.. Will not ever go back

Posted by on Jan 2, 2016

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5 out of 5

Great

Staff was expecially friendly and curteous. When we ate at the buffet the staff actually prepared fries and pizza for my kids because it wasn't on the buffet. Everyone wentry above and beyond to assure that the kids had a good time

Posted by , from maryland on Aug 16, 2015

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4 out of 5

Family gathering at Christmas

Took my children, grandchildren and mom for Christmas. We all had a wonderful time. They all wanted to know when we were all going back.

Posted by , from Chester, virginia on Mar 23, 2015

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5 out of 5

Great hotel

We have stayed at this Great Wolf Lodge in williamsburg VA several times.  The people are great, and the experience inside the water park and in the hotel is awesome.  Its real impressive in December for Christmas. We really like it more in the winter because its fun to be in a water park when its cold outside.  Its also a lot of fun in the summer when its real hot outside.  When you stay at the lodge, you get access to the water park for two days for each night you stay.  

Posted by , from Yorktown va on Nov 1, 2013

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1 out of 5

Not recommended

Cons: Nothing close, Noisy, Poor breakfast, a majority of disrespectful guests
The hotel was noisy. People were running and shouting in the hallways all night, slamming doors and just being loud and disrespectful. The air conditioning in the room could not be regulated and was loud. The waterpark changing room was dirty and totally understaffed. The cafeteria did not offer much choice. The food was greasy, poor quality and severely overpriced. I don't think we will go back.

Posted by on Feb 28, 2012

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5 out of 5

We really enjoyed the Great Wolf Lodge.

Pros: Close restaurants
I was very surprised it was very clean and there was not a huge clorine smell like in other water parks or pools. I was glad we had received the special travelocity price because the normal prices were very high. The kids loved it!!

Posted by , from Glen Allen, VA, USA on Nov 23, 2011

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4 out of 5

Great fun for the winter!

We had a great time at Great Wolf. The water park was clean and there were lots of activities. I felt there were plenty of lifeguards. I would recommend bringing snacks to have in your room. The food/drink was very pricey! I would definitly go again, however, I would go during non-peak days. We were there on a Saturday night and it was packed.

Posted by , from Northern Virginia on Feb 12, 2011

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1 out of 5

Overpriced and Cold!

I thought it would be a great way to get out of the winter funk and spend some time at a water park, but I froze the whole time! It was warm in the middle of the water park, but near the exit on one side and the raft return on the other, I was uncomfortably cold. The water park had very dim lighting and the main slide that I wanted to go on was down. Poor building design, as there is no buffer between the lodge and the exterior exits so it is even colder when you leave the park area. We wanted to do other things around the lodge, but EVERYTHING closes at 9 pm. We had to order out for food and the kids couldn't even do the magic game, (which was ridiculously priced along with everything else). The lodge looks and feels it's age, but the rooms were nice with a sink next to the microwave and refrigerator and the heater worked well. It was a fun outing. We made the best of it and stayed at a local hotel the next night to save the money we would have given away at Great Wolf. One time experience; I won't be back.

Posted by , from Warrenton, VA on Feb 3, 2011

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About the Great Wolf Lodge Williamsburg

Location 549 East Rochambeau Drive, Williamsburg, VA 23188

Property Features

As a guest of Great Wolf Lodge Williamsburg, you'll find a full-service spa, a complimentary water park, 5 indoor swimming pools, and 2 spa tubs. There are 2 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. A children's pool, a seasonal outdoor pool, and a 24-hour fitness center are also featured at the family-friendly Great Wolf Lodge Williamsburg. Free self parking is available. This 3.5-star Williamsburg resort is smoke free.

  • 1 building
  • 405 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 coffee shops
  • Built in 2005
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Supervised kid's activities (free)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of indoor pools - 5
  • Children's pool
  • Lazy river
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Snack bar/deli
  • Arcade/game room
  • Bowling alley on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Great Wolf Lodge Williamsburg offers 405 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2019.

  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:00 AM.

Loose Moose Bar & Grill - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hungry as a Wolf - This family restaurant specializes in Italian cuisine. Open daily.

Buckets - This family restaurant is located by the pool and specializes in American cuisine. Open daily.

Dunkin' Donuts - Onsite coffee shop. Open daily.

Bear Paw Sweets & Eats - Onsite café. Open daily.

Room service (during limited hours) is available.

Nearby Activities

5 indoor swimming pools and 2 spa tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a complimentary water park, a lazy river, a 24-hour fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Ziplining on site
  • Fitness classes on site
  • Bowling alley on site
  • Ropes course on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Elements Spa Salon. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Manicures and pedicures
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property charges a deposit of 1 night plus tax after booking. The remaining balance is due upon arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Water park passes are included for all registered guests. Water park passes are valid from 1 PM on the day of check-in until the water park closes on the day of check-out.

This property charges a deposit of 1 night plus tax after booking. The remaining balance is due upon arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow regional sanitization guidelines
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.99 for adults and USD 9.99 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Great Wolf Lodge Williamsburg Resort
  • Great Wolf Lodge Williamsburg
  • Great Wolf Lodge Williamsburg Resort
  • Great Wolf Lodge Williamsburg Williamsburg
  • Great Wolf Lodge Williamsburg Resort Williamsburg

You should know

  • The seasonal pool will open in June and close in August.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.