For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"When we checked in, we were told that they did not have a room for us and they gave us a room with one king bed and 2 very uncomfortable cots. We wer
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You'll be within 2 miles (3 km) of Busch Gardens Williamsburg and 6 miles (10 km) of Water Country USA with a stay here. Colonial Williamsburg and College of William and Mary are also within 6 miles (10 km).
Business services
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 41 conference rooms, as well as the business center and free Internet in public areas. Enjoy the indoor pool and perks like free self parking.
WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 295 guestrooms also offer WiFi and satellite TV. Room service, free weekday newspapers, and free local calls are also available.
DoubleTree by Hilton Williamsburg ratings based on 22 Verified Reviews
Review Summary
3.5
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for DoubleTree by Hilton Williamsburg
Everyone (15)Couples (2)Family (3)
4 out of 5
Posted by a verified traveler on Aug 29, 2019
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Comment from Hotel Management
Aug 30, 2019
by korey
Thank you for the feedback, please come back and stay with us again
4 out of 5
Overall satisfied with stay clean hotel nice amenities
Posted by a verified traveler on Aug 20, 2019
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Comment from Hotel Management
Aug 20, 2019
by Phillip
Thanks for staying with us, we appreciate your feedback.
5 out of 5
Beautiful area.. close to many attractions.easy access in and out of the area
Posted by a verified traveler on Aug 12, 2019
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Comment from Hotel Management
Aug 12, 2019
by Phillip
Thanks for staying with us. We appreciate your feedback
5 out of 5
It was okay. That all I have to say. Not sure why I need to add more
Posted by a verified traveler on Aug 10, 2019
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Comment from Hotel Management
Aug 12, 2019
by Phillip
Thanks for staying with us. We appreciate your feedback
2 out of 5
Check in was a fiasco! First our key wouldn't work so my husband had to go back down to the front desk. Once we got into our room, we found the floor to be full of crumbs! There was also dirt/ crumbs on one of the beds and two to-go boxes of half eaten food in the night stand between the beds. So, back down to the front desk we go, with all our luggage, two very tired and hungry kids, and a hangry momma! The front desk staff were very helpful and put us in another room.
While my husband was dealing with that, I went searching for a cup of coffee. The only thing available was a Starbucks...No in house quick coffee at all in this place... Except in the rooms, which have dust bunnies on the little half and half creamers (that are supposed to be kept cold!). The front desk did comp my coffee purchase.
So, we get another room, grab our luggage and head up to our second room. Finding the door handle to be dangling, we took deep breaths and just tried the key...just in case! Imagine that...it didn't work! Holy cow, at this point we were supposed to be headed to dinner by now and we haven't even gotten into a room yet! We should have just left and found another place! We were exhausted and knew that would be just another fiasco on top of all this hot mess of a place!
So, back down to the front desk we go...for the 4th time!! This ended up with one of the front desk associates, the maintenance man and all of us and our luggage in the elevator...just to get into a dang room!
Posted by a verified traveler on Jun 26, 2019
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Comment from Hotel Management
Jun 27, 2019
by Phillip
Thank you for taking the time to review your recent stay with us. We are so sorry that we did not exceed your expectations and that your stay was not up to DoubleTree standards. We appreciate all feedback both positive and constructive. We do hope that you would stay with us again in the future and of course if there is anything further you would like to discuss please do not hesitate to reach out.
4 out of 5
Posted by a verified traveler on May 20, 2019
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Comment from Hotel Management
May 20, 2019
by Korey Willis
Thank you for your positive feedback. We hope that you come stay with us again in the future.
3 out of 5
Posted by a verified traveler on May 14, 2019
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Comment from Hotel Management
May 16, 2019
by Phillip
Thank you for staying with us.
5 out of 5
Posted by a verified traveler on Apr 21, 2019
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Comment from Hotel Management
Apr 21, 2019
by Doubletree Williamsburg
Thank you for your feedback! We are so happy you enjoyed our stay!
4 out of 5
Posted by a verified traveler on Apr 11, 2019
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Comment from Hotel Management
Apr 29, 2019
by Doubletree Williamsburg
Thank you for your feedback! We are happy to hear you enjoyed your stay!
3 out of 5
Pros - Location to Busch Gardens was perfect. The room was nice and clean.
Cons - no microwave, no free WiFi, no free breakfast - for the price these things should be included.
Posted by Dana, from Wake Forest, NC on Nov 20, 2018
DoubleTree by Hilton Williamsburg offers its guests an indoor pool, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Wired Internet is free in public spaces. You'll find a business center on site. Event space at this hotel measures 45000 square feet (4181 square meters) and includes conference space. The business-friendly DoubleTree by Hilton Williamsburg also features gift shops/newsstands, concierge services, and a fireplace in the lobby. Free self parking is available. This 3.5-star Williamsburg hotel is smoke free.
295 guestrooms or units
6 levels
45000 sq ft of conference space
4181 sq m of conference space
Built in 1976
Dining venue
Bar or lounge
Coffee shop
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-out
Front-desk safe
Concierge
Gift shop
Fireplace in lobby
Television in lobby
ATM
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Indoor pool
Refrigerator
Microwave (on request)
Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
Free wired Internet
Parking
Free self parking
Transport
Airport: Newport News, VA (PHF-Newport News - Williamsburg Intl.) (25 km / 15.5 mi)
Train station: Williamsburg Transportation Center (6.8 km / 4.2 mi)
Parking: Free self parking
Room Amenities
DoubleTree by Hilton Williamsburg offers 295 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.
In-room dining (limited hours)
Satellite channels
Premium channels
Movies for purchase
Refrigerator
Microwave available
Coffee maker
Bathtub
Cribs (free)
Housekeeping (daily)
Weekday newspapers (free)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily.
Harvest Grille - This restaurant serves breakfast only.
Pitchers Lounge - This pub serves lunch and dinner. Guests can enjoy drinks at the bar.
Williamsburg Cafe - This café serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Nearby Activities
An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club.
Golfing nearby
Accessibility
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Wheelchair accessible path of travel
Accessible bathroom
Wheelchair accessible parking
In-room accessibility
Braille or raised signage
Hotel Policies
Check-in
Check-in time ends at midnight
Check-in time starts at 4 PM
Minimum check-in age is 21
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pets
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No rollaway/extra beds available
Only service animals are allowed
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 12 and USD 17 per person (approximately)
Fee for in-room wireless Internet: USD 9.95 (rates may vary)
An in-room microwave is available for an additional fee
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
DoubleTree Hilton Hotel Williamsburg
DoubleTree Hilton Williamsburg
DoubleTree Williamsburg
Hilton DoubleTree Williamsburg
Williamsburg DoubleTree
Williamsburg Hilton DoubleTree
DoubleTree Hilton Williamsburg Hotel
DoubleTree by Hilton Williamsburg Hotel
DoubleTree by Hilton Williamsburg Williamsburg
DoubleTree by Hilton Williamsburg Hotel Williamsburg
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
