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"Room very comfortable. Wasn't able to figure how to turn off air
condition though. It ran all night. Pool was very nice and so was'exercise facili
...
"
More
3.5-star Art Deco hotel near Busch Gardens Williamsburg
Close to airport
You'll be within 2 miles (3 km) of Busch Gardens Williamsburg and 6 miles (10 km) of Colonial Williamsburg with a stay here. Merchants Square is within 6 miles (10 km) and College of William and Mary is within 9 miles (15 km).
2 outdoor tennis courts
This Art Deco hotel features 2 outdoor tennis courts, an outdoor pool, and a restaurant. Traveling on business? Take advantage of the 41 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 295 guestrooms also offer free WiFi and satellite TV. Other amenities include room service, free weekday newspapers, and free local calls.
DoubleTree by Hilton Williamsburg ratings based on 22 Verified Reviews
Review Summary
3.6
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for DoubleTree by Hilton Williamsburg
Everyone (15)Couples (2)Family (5)
2 out of 5
Property was messy with litter all over the parking lot. No hot water in our room on the fifth floor. People walking in and out wearing no mask staff did nothing to challenge them.
Posted by Smitty, from Beaufort SC on Aug 22, 2020
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Comment from Hotel Management
Aug 22, 2020
by Korey
Thank you for your feedback, we will forward your issues of concern over to hotel leadership.
4 out of 5
Room very comfortable. Wasn't able to figure how to turn off air
condition though. It ran all night. Pool was very nice and so was'exercise facility. Unless there was a large group of people for a convention wait staff in dining areas was very few. Long time for food orders.
Posted by a verified traveler on Oct 9, 2019
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Comment from Hotel Management
Oct 9, 2019
by Korey
Thank you for the feedback.
3 out of 5
Room was a nice size but there were tiny ants all over nightstand, carpets were old and worn appeared dirty and commode would not fill with water to flush. Staff were very kind and friendly. Travelocity had cancelled my reservations for some reason but fortunately there were rooms available. This could have been very bad as ichecked in later in the evening.
Posted by a verified traveler on Sep 28, 2019
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Comment from Hotel Management
Sep 29, 2019
by korey
Thank you for your feed back, and I do apologize regarding the issues with your 3rd party reservation.
5 out of 5
Posted by a verified traveler on Sep 21, 2019
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Comment from Hotel Management
Sep 23, 2019
by Phillip
Thanks for staying with us, we appreciate your feedback.
4 out of 5
Posted by a verified traveler on Aug 29, 2019
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Comment from Hotel Management
Aug 30, 2019
by korey
Thank you for the feedback, please come back and stay with us again
4 out of 5
Overall satisfied with stay clean hotel nice amenities
Posted by a verified traveler on Aug 20, 2019
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Comment from Hotel Management
Aug 20, 2019
by Phillip
Thanks for staying with us, we appreciate your feedback.
5 out of 5
Beautiful area.. close to many attractions.easy access in and out of the area
Posted by a verified traveler on Aug 12, 2019
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Comment from Hotel Management
Aug 12, 2019
by Phillip
Thanks for staying with us. We appreciate your feedback
5 out of 5
It was okay. That all I have to say. Not sure why I need to add more
Posted by a verified traveler on Aug 10, 2019
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Comment from Hotel Management
Aug 12, 2019
by Phillip
Thanks for staying with us. We appreciate your feedback
2 out of 5
Check in was a fiasco! First our key wouldn't work so my husband had to go back down to the front desk. Once we got into our room, we found the floor to be full of crumbs! There was also dirt/ crumbs on one of the beds and two to-go boxes of half eaten food in the night stand between the beds. So, back down to the front desk we go, with all our luggage, two very tired and hungry kids, and a hangry momma! The front desk staff were very helpful and put us in another room.
While my husband was dealing with that, I went searching for a cup of coffee. The only thing available was a Starbucks...No in house quick coffee at all in this place... Except in the rooms, which have dust bunnies on the little half and half creamers (that are supposed to be kept cold!). The front desk did comp my coffee purchase.
So, we get another room, grab our luggage and head up to our second room. Finding the door handle to be dangling, we took deep breaths and just tried the key...just in case! Imagine that...it didn't work! Holy cow, at this point we were supposed to be headed to dinner by now and we haven't even gotten into a room yet! We should have just left and found another place! We were exhausted and knew that would be just another fiasco on top of all this hot mess of a place!
So, back down to the front desk we go...for the 4th time!! This ended up with one of the front desk associates, the maintenance man and all of us and our luggage in the elevator...just to get into a dang room!
Posted by a verified traveler on Jun 26, 2019
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Comment from Hotel Management
Jun 27, 2019
by Phillip
Thank you for taking the time to review your recent stay with us. We are so sorry that we did not exceed your expectations and that your stay was not up to DoubleTree standards. We appreciate all feedback both positive and constructive. We do hope that you would stay with us again in the future and of course if there is anything further you would like to discuss please do not hesitate to reach out.
4 out of 5
Posted by a verified traveler on May 20, 2019
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Comment from Hotel Management
May 20, 2019
by Korey Willis
Thank you for your positive feedback. We hope that you come stay with us again in the future.
DoubleTree by Hilton Williamsburg offers its guests an indoor pool, outdoor tennis courts, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 45000 square feet (4181 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Williamsburg. Free self parking is available. This 3.5-star Williamsburg hotel is smoke free.
Train station: Williamsburg Transportation Center (6.8 km / 4.2 mi)
Parking: Free self parking, extended parking, and RV/bus/truck parking
Room Amenities
DoubleTree by Hilton Williamsburg offers 295 accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.
In-room dining (limited hours)
Satellite channels
Premium channels
Movies for purchase
Refrigerator
Microwave available
Coffee maker
Bathtub
Cribs (free)
Housekeeping (daily)
Weekday newspapers (free)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekends from 7:30 AM and 10:30 AM.
Harvest Grille - This restaurant serves breakfast only.
Pitchers Lounge - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Williamsburg Cafe - This café serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.
Nearby Activities
An indoor pool and an outdoor pool are on site. Other recreational amenities include outdoor tennis courts.
The recreational activities listed below are available either on site or nearby; fees may apply.
Bicycle rentals nearby
Golfing nearby
Marina nearby
Motor boating nearby
Hiking/biking trails nearby
Fishing nearby
Kayaking nearby
Health or beauty spa nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Pool hoist on site
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair-accessible public washroom
Wheelchair accessible parking
Wheelchair-accessible concierge desk
In-room accessibility
Wheelchair-accessible van parking
Braille or raised signage
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Property follows sanitization practices of SafeStay (AHLA - USA)
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for dinner
Debit cards
gap period enforced between guest stays 24 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 12 and USD 17 for adults, USD 7 and USD 17 for children (approximately)
Late check-out is available for a fee (subject to availability, amount varies)
An in-room microwave is available for an additional fee
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
DoubleTree Hilton Hotel Williamsburg
DoubleTree Hilton Williamsburg
DoubleTree Williamsburg
Hilton DoubleTree Williamsburg
Williamsburg DoubleTree
Williamsburg Hilton DoubleTree
DoubleTree Hilton Williamsburg Hotel
DoubleTree by Hilton Williamsburg Hotel
DoubleTree by Hilton Williamsburg Williamsburg
DoubleTree by Hilton Williamsburg Hotel Williamsburg
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Yes, there is a restaurant on site.
This hotel offers free self parking and extended parking.
DoubleTree by Hilton Williamsburg is 15.5 mi (19-min drive) away from the Newport News, VA (PHF-Newport News - Williamsburg Intl.) airport, the closest popular airport to the property.
DoubleTree by Hilton Williamsburg features an indoor pool and an outdoor pool.
This hotel is 11 mi (17-min drive) from Yorktown Beach and 3.1 mi (9-min drive) from Kingsmill Beach. Don't forget your sunscreen!
There are no spa services available at this hotel.
Free breakfast isn't offered at DoubleTree by Hilton Williamsburg, but buffet breakfast is offered for a fee of between USD 12 and USD 17 for adults, USD 7 and USD 17 for children. It's available every day from 6:30 AM to 11:00 AM.
Check-in is from 4:00 PM - midnight.
Airport shuttle services are not available at DoubleTree by Hilton Williamsburg.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
