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4.0 out of 5

"A very nostalgic setting with local history that is set close to nature. Great hiking trails and other amenities to entertain any outdoor enthusiast. ... " More

By a verified traveler on Thu 15 Jun 2017

Hotel Description

Enjoy 2 outdoor pools at this 3.5-star Pembroke hotel

On lake

A stay at this hotel places you within half a mile (1 km) of Jefferson National Forest and 6 miles (10 km) of Cascade Falls. Also within 9 miles (15 km) are New River and New River.

2 outdoor pools

This smoke-free hotel features 2 outdoor pools, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and unwind at the poolside bar and bar/lounge.

Luxe linens, free WiFi

In addition to free WiFi, the 100 guestrooms offer premium bedding and coffee/tea makers. Free local calls, ceiling fans, and hair dryers are also available.

Standard Room, 1 Queen Bed (Southside)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$159* Per night/room Apr 21 - Apr 22

Deluxe Room, Multiple Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Family Suite, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed with Sofa bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Cabin, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mountain Lake Lodge ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mountain Lake Lodge

Family (1)
4 out of 5

Romantic Hideaway

Pros: Remote setting close to nature.
Cons: Maintenance upkeep on exterior appearance.
Location: Remote setting in the mountains with natural beauty. Any number of water related activities are nearby along with hiking trails.
A very nostalgic setting with local history that is set close to nature. Great hiking trails and other amenities to entertain any outdoor enthusiast. Good food with friendly service.

Posted by , from Va. Beach on Jun 15, 2017

Was this review helpful to you?
Comment from Hotel Management

Aug 4, 2017 by SPCrumpler

Hi Larry, thanks for your kind words. We're glad you enjoyed our mountain setting.

Property Features

As a guest of Mountain Lake Lodge, you'll find 2 outdoor swimming pools, a spa tub, and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at the business-friendly Mountain Lake Lodge. For a fee, parking is available. This 3.5-star Pembroke hotel is smoke free.

  • 100 guestrooms or units
  • 2 levels
  • 27 buildings
  • Built in 1936
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Roanoke Regional Airport (ROA) (90.5 km / 56.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mountain Lake Lodge offers 100 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. This Pembroke hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Climate control (heating)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10 AM.

Harvest Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.

Stony Creek Tavern - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Mary's Market & Cafe - This café serves light fare only. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ziplining on site
  • Playground on site
  • Fishing on site
  • Rafting nearby
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Beach volleyball on site
  • Archery on site
  • Kayaking nearby
  • Ropes course on site
  • Mountain biking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Handrails in stairways
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 10

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15 for adults and USD 7.5 for children (approximately)
  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mountain Lake Lodge Pembroke
  • Mountain Lake Pembroke
  • Hotel Mountain Lake
  • Mountain Lake Lodge Hotel
  • Mountain Lake Lodge Pembroke
  • Mountain Lake Lodge Hotel Pembroke

You should know

  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.