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"Friendly helpful staff, clean rooms, good Wi-Fi, nice included buffet breakfast. " More

By a verified traveler on Mon 09 Apr 2018

Hotel Description

4-star hotel near National Air and Space Museum Steven F. Udvar-Hazy Center

Close to airport

Within 3 miles (5 km) of this Herndon hotel, you'll find National Air and Space Museum Steven F. Udvar-Hazy Center and Frying Pan Farm Park. Also, Sully Historic Site is within 3 miles (5 km) and Center for Innovative Technology Complex is within 6 miles (10 km).

Free shuttle, parking

This hotel features an outdoor pool, an indoor pool, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Comfy beds, WiFi

The 449 soundproofed guestrooms offer WiFi and comfy beds. Other amenities include refrigerators, room service, and plasma TVs with cable channels.

King Bed Business Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85 per night

Two Double Beds, Roll In Shower

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business Room - Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, Business Lounge Access (Roll in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Washington Dulles Airport ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Washington Dulles Airport

Everyone (9) Students (1) Family (1)
5 out of 5
It was just what I needed after traveling for 15 hours... clean, quiet, comfortable... hot tub and a good restaurant.

Posted by on May 19, 2019

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Comment from Hotel Management

May 20, 2019 by social media

Thank you for taking the time to share your travel experience at the Hilton Dulles. We appreciated your kind words about the hotel and shared them with our Executive Team. It is always our goal to provide a comfortable and convenient stay for our guests and we are please you enjoyed your time with us. We look forward to welcoming you back in the near future. Yours in Hospitality, David Schaum General Manager

5 out of 5

Posted by on Mar 24, 2019

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Comment from Hotel Management

Apr 3, 2019 by social media

Thank you for taking the time to share your travel experience at the Hilton Dulles. We appreciated your kind words about the hotel and shared them with our Executive Committee. It is always our goal to provide a comfortable and convenient stay for our guests and we are please you enjoyed your time with us. We look forward welcoming you back in the near future. Yours in Hospitality, David Schaum, General Manager

2 out of 5
good location, but not in good condition. problems with plumbing in the room for the 3 days I was there. hotel tried to fix the problem, but it was more than one person could fix with limited tools.

Posted by on Mar 11, 2019

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Comment from Hotel Management

Mar 11, 2019 by Salmah

We apologize for the plumbing issue during your stay. Glad you liked the location. I will share this with the Chief Engineer to make sure the issue is fixed. Thank you for staying with us.

1 out of 5
No working heat in the room. They brought in a space heater. Unacceptable. Not ADA accessible. No showet chair for my disabled husband. Good food in restaurant.

Posted by on Dec 1, 2018

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Comment from Hotel Management

Dec 10, 2018 by social media

Thank you for taking the time to share your travel experience at Hilton Dulles. We take your concerns very seriously and appreciate you letting us know what was unsatisfactory during your stay. Your comments have been shared with our Executive Committee. We hope you will give us another opportunity to exceed your expectations in the future. Yours in Hospitality, Erich Smith VP of Operations and General Manager

3 out of 5
Hotel was freezing in late Sept, air conditioned to 65 degrees, with no way to get heat or open a window. One thin blanket provided, with another thin blanket upon request that didn't cover the bed. No curtains on the windows except sheers, so no darkness and no privacy. Expected (based on their website) to be able to park for free while I travelled by air, but was charged extra. Pluses were that the room and bath were well appointed. Shuttle to the airport was convenient and on time.

Posted by , from Virginia on Sep 27, 2018

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Comment from Hotel Management

Oct 16, 2018 by social media

Thank you for taking the time to share your travel experience at the Hilton Dulles. We apologize that our service was not up to your standard and you were unable to give us a higher rating. Our goal is to always provide a comfortable and convenient stay for our guests and we hope you will come back and stay with us another time. We look forward welcoming you back in the future. Yours in Hospitality, Erich Smith VP of Operations and General Manager

5 out of 5
Friendly helpful staff, clean rooms, good Wi-Fi, nice included buffet breakfast.

Posted by on Apr 9, 2018

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Comment from Hotel Management

Apr 11, 2018 by social media

Thank you for taking the time to share your travel experience at the Hilton Dulles. We appreciate your kind words about the hotel and your experience, and shared them with our Executive Committee. Our goal is to always provide a comfortable and convenient stay for our guests and we are please you enjoyed your time with us. We look forward welcoming you back in the near future. Yours in Hospitality, Erich Smith VP of Operations and General Manager

4 out of 5

Excellent hotel for price

Pros: Large room, clean, price.
Cons: Have a working internet connection!!
Location: It was close to the airport. Not sure what else was there since I was there only for a quick overnight stay.
We had a large room at a great price. The room was nice and clean. Only negative part was the complementary Wi-Fi internet connection was really bad...it was almost non-existent. As soon as you think you're connected, you're disconnected again. Couldn't get on at all to do a check-in for my flight for the following day.

Posted by , from TX on May 17, 2017

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3 out of 5

Not what i expected from a Hilton but they were re

Pros: Front desk people were nice. They found us a room even though i was not what i wanted.
Cons: Carpets were old. Lights didnt work in the room. Had a stand up shower and we needed a tub.
Location: Washington dc is where we visited. Close to Dulles airport,,, Hilton Washington Dulles Airport, Herndon
Travelocity booked the room for us and took payment so really the fault lies with them because when we got there they had no reservation for us. We had 2 rooms but cancelled one a week before. That room was in there system because they had we had cancelled it. The other room they did not have in there system that travelocity had even booked it. I had to go to travelocity and show him the confirmation. He called them and they had booked the room through expedia (even though i went thru travelocity) but the hotel never got it. THey sent it to an email address of person no longer working at the hotel (not sure how they got the 1 but not the other). The hilton had no rooms available as they was doing a wedding. Also doing renovations (a 5 minute walk to check in as the front was being redone) and the water would be cut of in part of the hotel. After waiting over an hour (they offered us bottled water while we waited) a room came open as people were leaving at 4pm. I had booked 2 beds with a bathtub and made sure it had a tub as i need to soak in a tub. However, the room had a walk in shower (ok if you had not requested a room with a tub)and was right beside the ice an vending machines (which we heard the 2 nights we were there). we went back down and they had no other rooms. They said they UPGRADED us to a business room. 1st off i was not doing any business so did not need all the computer hookups. 2nd i requested a tub which it did not have. THe rooms were sup

Posted by on Nov 12, 2016

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Comment from Hotel Management

Nov 14, 2016 by GM

Thank you for taking the time to share your travel Experience at Hilton Dulles with others on Travelocity. We take your comments and concerns very seriously. We are so sorry to about the confusion in regards to your reservation and the room not being what you expected. We have shared your experience with our Executive committee and want you to know we value your input. We do hope you’d give us another opportunity in the future to exceed your expectations if you return to the Dulles Area. Yours in Hospitality, Greg Langweg General Manager

4 out of 5

Great

Love the room but had issues with the toilet and had to use the gym facilities. Told the front desk and nothing was offered.

Posted by on Aug 13, 2015

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Comment from Hotel Management

Sep 22, 2015 by GM

Thank you for taking the time to leave us your feedback in a review. We take your comments and concerns very seriously. Please know that the level of service you received is definitely not the high level of service and quality that we strive to provide. Please give us another chance in the future.

4 out of 5

Nice and quiet

Stayed in a junior suit. Paid 107 a night and inside the room it said the room was normally 500 a night. Bathroom wasn't as described (bathtub was small) not the best view but didn't go to look out of a window but the only really bad thing was that it was a long walk from the car to the room. With the hotel being oddly shaped it made for a long walk from where most available spots were.

Posted by , from west virginia on Jul 29, 2015

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Comment from Hotel Management

Aug 11, 2015 by GM

Thank you for taking the time to leave us your feedback in a review. We are sorry for the issues you encountered but do hope to welcome you back the next time you are in the Dulles area. Yours in hospitality, Greg Langweg General Manager

About the Hilton Washington Dulles Airport

Location 13869 Park Center Rd, Herndon, VA 20171

Property Features

Hilton Washington Dulles Airport offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. A business center and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 40000 square feet (3600 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Hilton Washington Dulles Airport. An area shuttle within 5 mi and a roundtrip airport shuttle at scheduled times are free. Free self parking is available. This 4-star Herndon hotel is smoke free.

  • 449 guestrooms or units
  • 5 levels
  • 40000 sq ft of conference space
  • 3600 sq m of conference space
  • Built in 1985
  • Dining venue
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Grocery/convenience store
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Washington, DC (IAD-Washington Dulles Intl.) (7.8 km / 4.9 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 5 mi
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Hilton Washington Dulles Airport offers 449 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. Plasma televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6 AM to 11 AM and on weekends from 6:30 AM to 11 AM.

The Cardinal Restaurant - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Spa Services

  • Body treatments
  • Facial treatments

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times from 6 AM to midnight. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered at scheduled times from 6 AM to midnight. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 70 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 17.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 50 per pet, per stay
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Washington Airport Dulles
  • Hilton Washington Dulles Airport
  • Herndon Hilton
  • Hilton Herndon
  • Hilton Washington Dulles Airport Hotel
  • Hilton Washington Dulles Airport Hotel Herndon
  • Hilton Hotel Herndon

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.