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4.0 out of 5

"When I arrived via tour bus - from Stay in Varadero - I was not greeted- even though you have doorman. I had luggage so there should have been an ass ... " More

By a verified traveler on Sat 18 Aug 2018

Hotel Description

4.5-star luxury hotel near Malecón

In entertainment district

Within a 15-minute walk of this Old Havana hotel, you'll find Malecón and Havana Cathedral. Paseo de Marti and Central Park are also within half a mile (1 km).

Renovated in 2014

This hotel features 3 restaurants, 2 outdoor pools, and a spa tub. Traveling on business? Take advantage of the business center, laundry service, and valet parking. 2 poolside bars and 5 bars/lounges are featured at this hotel, along with a fitness center.

Soaking tubs

The 427 soundproofed guestrooms offer 24-hour room service and minibars. TVs come with satellite channels, and other amenities include balconies and deep soaking bathtubs.

Doble Moderna.

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Doble Colonial.

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite Moderna.

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite Parque / Prado

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite Moderna.

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite Colonial.

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Iberostar Parque Central ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Iberostar Parque Central

Everyone (2)
4 out of 5
When I arrived via tour bus - from Stay in Varadero - I was not greeted- even though you have doorman. I had luggage so there should have been an assumption that I was checking in. The receptionist at check on weren’t too attentive either. I reserved a modern superior room with Two beds. I was give. A king size bed so had to return to reception and start process all over. The beds were horrible - very sub standard. I had a terrible night sleep. Breakfast buffet was good as well as drinks at the bar. Although bar was understaffed. Many people behind the bar but only one making drinks.

Posted by , from Boca Raton on Aug 18, 2018

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Comment from Hotel Management

Aug 23, 2018 by Quality Manager

Dear guests, we really sorry not being up to your expectations and you can rest assured we have taken note about all your remarks in order to avoid such incidents which affects the guests expectations. Thanks for sharing your concerns in this review and assisiting us to improve the quality of our services. Best regards

4 out of 5
Warning travelocity check in time states 3pm, but hotel policy is 4pm. I didn’t use the hotel as much as I thought I would. We were up and about, it does have a beautiful rooftop and view, they provided a WiFi card which could only be use at their lobby. Beware when asking concierge staff for a specific food as they called a restaurant which stated they have it and it was not true.

Posted by on Jun 19, 2018

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Comment from Hotel Management

Jun 23, 2018 by Quality Manager

Dear guests, Thanks a lot for your review on this site about our hotel, you are right in Cuba the check in time is at 16:00hours, we really sorry if you were advised about 15:00hours, we will check that with all our partners in order to avoid wrong perceptions, unfortunately the hotel cannot control de Menu list of the restaurants out our premises but thanks for assisting us to improve the quality of our info, we will keep an eye also on that. Once again, thanks a lot for all your advices and conseils. Best regards,

About the Iberostar Parque Central

Location Neptuno e/ Prado y Zulueta, Havana, 10100

Property Features

Iberostar Parque Central offers its guests 2 outdoor swimming pools, a spa tub, a fitness center, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee. There's an onsite business center. Event space at this hotel measures 1847 square feet (171.60 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Iberostar Parque Central. Parking is available for a fee. A complete renovation of Iberostar Parque Central was completed in August 2014. Smoking is allowed in designated areas at this 4.5-star Havana hotel.

  • 427 guestrooms or units
  • 9 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • 1847 sq ft of conference space
  • 171.60 sq m of conference space
  • Built in 1998
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Iberostar Parque Central offers 427 accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Mediterraneo - This buffet restaurant specializes in international cuisine and serves lunch and dinner.

El Paseo - This steakhouse specializes in international cuisine and serves lunch and dinner. Open daily.

Habana Elegante - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Mirabana - This tapas bar overlooks the ocean and specializes in fusion cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.

Spa Services

  • Number of treatment rooms 1
  • Manicures and pedicures
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Iberostar Parque Central

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in is available. Each guestroom is kept vacant for a minimum of 24 between bookings.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Please note, some room types at this property are not available when booking a stay with children.
  • Cash Deposit Required
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 1 per hour (rates may vary)
  • Valet parking fee: USD 10 per day
  • Late check-out fee: USD 25.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Iberostar Parque Central Hotel Havana
  • Iberostar Parque Central Hotel
  • Iberostar Parque Central Havana
  • Parque Central Hotel Havana
  • Nh Parque Central Hotel Havana
  • Nh Parque Central Havana
  • Parque Central Havana
  • Iberostar Parque Central Hotel
  • Iberostar Parque Central Havana
  • Iberostar Parque Central Hotel Havana

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.