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4.3 out of 5

"We were 5 peoples paid for the best room we were expecting much better services. It’s very very expensive an steak cost $80 except pools everything el ... " More

By a verified traveler on Thu 09 Sep 2021

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Hotel Description

4.5-star beachfront resort with free water park

On the beach

Within 2 miles (3 km) of this Paradise Island resort, you'll find Paradise Lagoon Beach South and Paradise Lagoon Beach North. Cabbage Beach and Versailles Gardens are also within 2 miles (3 km).

Poolside dining

This luxury resort features a private beach, free water park access, and a casino. Enjoy a day at the beach snorkeling, or relax with sun loungers. Bring the family and enjoy the lazy river, children's club, and children's pool.

Studio Ocean

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Terrace

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Topaz Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Harbor Suite

Bed Count 2 King Beds Maximum Occupancy 8 Max

Two Bedroom Ocean Suite

Bed Count 2 King Beds Maximum Occupancy 8 Max

Studio Harbour

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Reef at Atlantis ratings based on 29 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Reef at Atlantis

Everyone (14) Couples (2) Family (7)
3 out of 5
We were 5 peoples paid for the best room we were expecting much better services. It’s very very expensive an steak cost $80 except pools everything else was payable. We lost 1 paid day because flight problem but we didn’t have right to get refund but when we asked extension for few hours till our flight they gave us only till 1 pm and at 1 pm they put us out. Very bad services.

Posted by , from FORT LAUDERDALE on Sep 9, 2021

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Comment from Hotel Management

Sep 10, 2021 by Atlantis Team

Dear Max, Thank you for staying with us at The Atlantis and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you again and we hope to welcome you back to paradise again very soon!

5 out of 5

Posted by , from Freeport on Aug 28, 2021

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Comment from Hotel Management

Apr 22, 2022 by Atlantis Team

Thank you for staying with us at the Atlantis. We are happy to see that you had a five star experience and can't wait to welcome you back to paradise soon.

5 out of 5
Everything was beautiful can’t wait to go back.

Posted by on Jul 3, 2021

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Comment from Hotel Management

Jul 3, 2021 by Atlantis Team

Dear Valued Guest, Thank you so much for staying with us at The Reef and for this great review. We are so happy that you enjoyed your vacation with us and we hope to welcome you back to paradise again very soon!

5 out of 5
Beautiful, clean, resort. Top notch staff. Beautiful beach.

Posted by on Jun 9, 2021

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Comment from Hotel Management

Jun 9, 2021 by Atlantis Team

Thank you for staying with us at the Reef at Atlantis. We so are happy to hear that you had an amazing stay with us. We pride ourselves in offering a uniquely Bahamian experience with warm hospitality and great amenities. Thank you for your feedback and we hope to welcome you back to paradise again soon. The Atlantis Team

5 out of 5
Very freindly,clean .Everything you would expect of a quality hotel.

Posted by on May 24, 2021

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Comment from Hotel Management

May 25, 2021 by Atlantis Team

Thank you for staying with us at the Atlantis. We are happy to see that you had a five star experience and can't wait to welcome you back to paradise soon.

3 out of 5

Posted by on Apr 3, 2021

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Comment from Hotel Management

Apr 13, 2021 by Earlene C

Dear Valued Guest, Thank you for vacationing with us at The Reef. We appreciate you choosing to stay at the Atlantis and hope to welcome you back to paradise again soon! -The Atlantis Team

5 out of 5
Staff was so friendly. Property was extremely clean. All Covid safety measures were handled extremely well.

Posted by on Feb 18, 2021

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Comment from Hotel Management

Feb 20, 2021 by Earlene C

Dear Valued Guest, Thank you for staying at The Reef! We are so happy to hear that you enjoyed your time with us. Thank you so much for your feedback and we do hope to see you in paradise again very soon. Atlantis Management Team

5 out of 5

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 24, 2020 by Atlantis Management Team

Thank you for staying at The Reef. We are happy to hear you enjoyed your stay! We appreciate your feedback and can't wait to welcome you back to Paradise again soon. - Atlantis Management Team

5 out of 5
Bathrooms everywhere! And they were very clean! Food was way too expensive!!! Room service took too long and the food was not good!

Posted by on Jan 25, 2020

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Comment from Hotel Management

Jan 27, 2020 by Atlantis Management Team

Thank you for staying at The Reef. We are glad to hear you enjoyed your stay. We can't wait to welcome you back to Paradise soon. - Atlantis Management Team

3 out of 5
We were told at check in we would be charged for anything used in the room mini-bar but when we opened the refrigerator there was nothing in it. We had cold shower water for the first day and finally got it fixed prior to leaving. We had a balcony overlooking the ocean, but the door was very difficult to open. The circuit breaker was tripped on a couple of outlets when we checked in. And when we checked out we were overcharged $100 and had to point out to the front desk where they were wrong. Other than all that, the rooms are large and clean and it was a beautiful view of the ocean. Staff was friendly.

Posted by , from Marco Island on Jan 11, 2020

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Comment from Hotel Management

Jan 11, 2020 by The Reef at Atlantis Management Team

Hi Bruce, Thank you for staying at The Reef. We are disappointed to hear about your experiences during your stay. We want all guests to have a five star experience and will take your feedback into review. We hope to welcome you back to paradise again soon. - The Reef at Atlantis Management team

Property Features

Simply walk outside to feel the sun on your face at the white sand beach. At The Reef at Atlantis, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and golf lessons. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge, a beach bar, and a poolside bar. Public spaces have free WiFi. This luxury resort also offers a complimentary water park, an outdoor pool, and a children's pool. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Paradise Island resort.

  • 497 guestrooms or units
  • 21 levels
  • 200000 sq ft of conference space
  • 18580 sq m of conference space
  • Casino
  • Nightclub
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of outdoor pools - 1
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 6
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Reef at Atlantis offers 497 accommodations with DVD players and safes. Rooms open to balconies or patios. Accommodations at this 4.5-star resort have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Paradise Island resort provides complimentary wireless Internet access. Smart televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room kitchen
  • Private balcony or patio
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Starbucks - This coffee shop serves breakfast and light fare.

Cascades Grill - This poolside restaurant specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

A private beach, 6 outdoor tennis courts, a marina, and a complimentary water park with a lazy river and waterslides are featured at the resort. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Yoga classes/instruction on site
  • Playground on site
  • Fitness classes on site
  • Basketball on site
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property offers health screenings (antigen tests for COVID-19) at no charge for up to 2 guests per room, per stay.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. On-site PCR COVID-19 testing is available for a fee; reservations are required for on-site testing.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Onsite COVID-19 testing (PCR) is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Reservations are required for onsite COVID-19 testing
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 30 and USD 50 per person (approximately)
  • Valet parking fee: USD 18 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlantis Reef
  • Reef Atlantis
  • Reef Atlantis Condo Paradise Island
  • Reef Atlantis Paradise Island
  • Reef Atlantis Autograph Collection Condo Paradise Island
  • Reef Atlantis Autograph Collection Condo
  • Reef Atlantis Autograph Collection Resort Paradise Island
  • Reef Atlantis Autograph Collection Paradise Island
  • The Reef Atlantis Autograph Collection
  • The Reef at Atlantis Autograph Collection
  • Reef Atlantis Autograph Colle
  • The Reef at Atlantis Paradise Island
  • The Reef Atlantis
  • Reef Atlantis Resort Paradise Island
  • Reef Atlantis Resort
  • Reef Atlantis Paradise Island
  • Reef Atlantis
  • Resort The Reef at Atlantis Paradise Island
  • Paradise Island The Reef at Atlantis Resort
  • The Reef Atlantis Autograph Collection
  • The Reef at Atlantis Autograph Collection
  • Resort The Reef at Atlantis
  • The Reef At Atlantis Paradise
  • The Reef at Atlantis Resort
  • The Reef at Atlantis Paradise Island
  • The Reef at Atlantis Resort Paradise Island

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.