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The Royal at Atlantis

4-star property
Paradise Beach Drive, Paradise Island, New Providence 1-855-201-7819

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3.8 out of 5
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See all 64 Travelocity Reviews

"The staff was very friendly and the aquariums all over the property. Absolute breath taking views. " More

By a verified traveler on Sun 29 Mar 2020

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Hotel Description

4-star beachfront resort near Cabbage Beach

Beachside getaway

You'll be within half a mile (1 km) of Cabbage Beach and 2 miles (3 km) of Versailles Gardens with a stay at this Paradise Island resort. Paradise Island Golf Club and Queen's Staircase are also within 3 miles (5 km).

Private beach, spa tub

This smoke-free resort features a private beach, free water park access, and a casino. Relax beachside with sun loungers and cool off with a drink at the beach bar. There's fun for all ages with a lazy river and a children's club, and in-room childcare is an added bonus.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 1201 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include iPod docks, 24-hour room service, and minibars.

Premium Imperial Double Queen Water View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Imperial Double Queen Harbour View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Imperial King Water View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Double Queen Harbor View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms (Regal Suite)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Terrace View Room - 2 Queen Beds - Guaranteed

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Royal at Atlantis ratings based on 64 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Royal at Atlantis

Everyone (35) Couples (8) Family (20)
5 out of 5
The staff was very friendly and the aquariums all over the property. Absolute breath taking views.

Posted by on Mar 29, 2020

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Comment from Hotel Management

May 1, 2020 by Atlantis Management Team

Dear Travelocity Guest, We are happy to hear that you had a fantastic time at The Royal and enjoyed all the marine life around the property. Did you know that there are over 50,000 fish and marine animals at Atlantis? Recently three blacknose shark pups were born and we are the first marine habitat in the world to have had a successful birth of the critically endangered Smallthooth Sawfish. This is amazing and we hope you will come back soon again to experience this. - Atlantis Management Team

5 out of 5
The marine life was unbelievable and far exceeded our expectations. We loved how they're working towards preservation of endangered species.

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 24, 2020 by Atlantis Management Team

Thank you for staying at The Royal. Did you know that there are over 50,000 fish and marine animals at Atlantis? Recently three blacknose shark pups were born and we are the first marine habitat in the world to have had a successful birth of the critically endangered Smalltooth Sawfish. This is amazing and we hope you will come back soon again to experience this. - Atlantis Management Team

4 out of 5
I really enjoyed the property, and all of the wonderful activities that made to be available. There was some issues with the plumbing and a flood was the results and numerous rooms as well as the gift shops that were closed due to this incident. The aquarium and beaches were beautiful and well maintained. The staff members were very pleasant both Alissa and Perry were very hospitable and gave many important details about the resort and the Island. The resort was rather pricey with food and fees, and other items weren't included that should have been apart of resort fees. The Dolphin cove was spectacular and had a lot of interactive activites. This is a kid friendly resort but the teens were not present. They have fabulous retail shops to choose from, so bring your black card and enjoy yourself. I would return in the future for a visit.

Posted by , from Bel Air, MD on Feb 19, 2020

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Comment from Hotel Management

Feb 20, 2020 by Atlantis Management Team

We are so happy to hear that your stay at The Royal was great and that you enjoyed the warm Bahamian hospitality and amazing amenities! We can't wait to welcome you back to Paradise soon. - Atlantis Management Team

3 out of 5
I loved the water park. I dislike some not all staff was rude and had bad attitudes. Front desk staff very friendly, housekeeping very friendly, outside staff was rude at times when ask a question.

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 2, 2020 by Atlantis Management Team

Dear Travelocity Guest, Thank you for staying at The Royal and we are glad to hear that you had an amazing stay in paradise and enjoyed the Aquaventure water park. Did you go done the Leap Of Faith? We thank you for your feedback and hope to see back again soon! - Atlantis Management Team

1 out of 5
Hi just writing a review on the time I spent at The Reef. I arrived like I usually do I asked for a SUV we went to the market to purchase spring water (Dasani) and some snacks for the kids. We checked in the checkin was pretty fast. We were escorted to our rooms. Upon arrival to the room it was very warm I assumed it was because the room may have not been in use a day or 2. The air conditioner in the room was broke the refrigerator was broke not getting cold , the TV in the bathroom was broke fuzzy no signal, no radio was in the room and the tv was old not dated which meant my phone could not connect to the tv to play free movies I had downloaded but I would have to pay for movies provided by the hotel for $14.99 newest movie was “US”. 

I called down and spoke with a manager who sent staff up later staff said the air conditioning was broke and suggested I go to a new room I did not want to move to a different floor because the kids and I were unpacked. I suggested a room adjacent the hall or not to far on the same floor. The manager said that there was nothing he had but did suggest I upgrade to a different room for $50 more a night I was soo tired and exhausted that I just said ok, not to mention I had already paid $2100 in advance for my room. 

The Atlantis resort is going down to shambles I have been coming to the resort frequently since I was 18 flying in on Paradise Airlines when the airport was on Paradise Island before the bridges and the royal.

Posted by on Jan 23, 2020

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Comment from Hotel Management

Jan 24, 2020 by Atlantis Management Team

Hi Sunny, Thank you for staying at The Royal. We pride ourselves on delivering an amazing vacation experience and it sounds like yours did not meet your personal expectations. Thank you for sharing your feedback, and we will pass along your comments to our employee training departments. - Atlantis Management Team

3 out of 5
Good amenities. The property condition (plumbing leaks) itself was disappointng

Posted by on Jan 16, 2020

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5 out of 5
The property was beautiful. Would have liked waitresses in casino to act like they enjoyed their job and didn’t ignore you. Not all were that way just a few but I do tip. Being in the service industry myself I realize how important friendliness is.

Posted by on Jan 15, 2020

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Comment from Hotel Management

Jan 15, 2020 by Atlantis Management Team

Thank you for staying at The Royal. We are happy to hear you enjoyed your stay! We appreciate your feedback and can't wait to welcome you back to Paradise again soon. - Atlantis Management Team

1 out of 5
Room had to be change becouse of plumbing trouble. Next day the whol royal tower had no wather for an hour. Usualy coming to Atlantis ones a year, will neber stay thare again.

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 13, 2020 by Atlantis Management Team

Thank you for spending your vacation at The Royal. We are disappointed to hear about your overall experience. We want each guest to have an amazing stay and will take your feedback into review. - Atlantis Management Team

2 out of 5
The aquariums were really nice, had no hot water for 2 days, the shower in the bathtub. Wouldn't drain, the TV in the room didn't work for two nights, when you ask for them to fix Something, it took them a couple days and then they made it worse, they tried to fix the stop drain made it worse the water went all over the floor in the hall and in our room.

Posted by on Dec 31, 2019

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Comment from Hotel Management

Jan 1, 2020 by Atlantis Management Team

Dear Travelocity Guest, Thank you for staying and The Royal and we are glad to hear that you enjoyed all of the marine habitats. We are disappointed to hear about your experience with the room and will take your feedback into review. - Atlantis Management Team

3 out of 5
Liked :Crystal clear ocean , soft powder white sand , and some of the water park . Disliked : Prices were outrageous for mediocre food , most of the restaurants and bars and parts of the water park were closed . Staff was hit or miss , tip was automatically added so staff didnt even try .

Posted by , from Iowa on Dec 14, 2019

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Comment from Hotel Management

Dec 15, 2019 by Atlantis Management Team

Hi Nick, Thank you for staying at The Royal and we are happy to hear that you enjoyed our beautiful ocean and 5 miles of white sandy beaches. During your next stay, please be sure to check out our dining plans that includes breakfast and dinner. Your dining plan can be added to your Expedia reservation. Thank you for your feedback and we hope to see you back again soon. - Atlantis Management Team

About the The Royal at Atlantis

Location Paradise Beach Drive, Paradise Island, New Providence

Renovations + Closures

This property is closed from 24 March 2020 to 29 July 2020 (dates subject to change).

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At The Royal at Atlantis you can cool off in one of the 11 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 20 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 poolside bars, a beach bar, and a bar/lounge. Public spaces have free WiFi. This beach resort also offers a complimentary water park, a children's pool, and outdoor tennis courts. For a fee, parking is available. This 4-star Paradise Island resort is smoke free.

  • 1201 guestrooms or units
  • 20 dining venues
  • 4 bars by the pool
  • 200000 sq ft of conference space
  • 18580 sq m of conference space
  • Built in 1998
  • Casino
  • Nightclub
  • Bar on the beach
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • On private beach
  • Free water park access
  • Number of outdoor pools - 11
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 6
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Lynden Pindling Intl. Airport (NAS) (20.2 km / 12.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Royal at Atlantis offers 1201 accommodations with iPod docking stations and minibars. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

The Royal at Atlantis has 20 restaurants on site.

24-hour room service is available.

Nearby Activities

6 outdoor tennis courts and a complimentary water park with a lazy river and waterslides are featured at the resort. 11 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing nearby
  • Volleyball on site
  • Beach volleyball on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Fitness classes on site
  • Basketball on site
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Mandara Spa Atlantis. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property uses a grey water recycling system. Safety features at this property include a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Please note, some room types at this property are not available when booking a stay with children.
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 35.00 and USD 40.00 per person (approximately)
  • Valet parking fee: USD 18 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlantis Royal
  • Royal Atlantis Autograph Collection Resort Paradise Island
  • Atlantis Royal Towers Hotel
  • Atlantis Royal Towers Hotel Paradise Island
  • Atlantis Royal Towers Paradise Island
  • Atlantis Towers
  • Royal Atlantis
  • Royal Towers
  • Royal Towers Atlantis
  • Towers Atlantis
  • Atlantis Royal Towers Autograph Collection Hotel Paradise Island
  • Atlantis Royal Towers Autograph Collection Hotel
  • Atlantis Royal Towers Autograph Collection Paradise Island
  • Royal Atlantis Autograph Collection Resort
  • Royal Atlantis Autograph Collection Paradise Island
  • Royal Atlantis Autograph Collection
  • Atlantis Royal Towers Autograph Collection
  • The Royal at Atlantis Autograph Collection
  • Atlantis Royal Towers
  • Royal Atlantis Resort Paradise Island
  • Royal Atlantis Paradise Island
  • Royal Atlantis
  • Resort The Royal at Atlantis Paradise Island
  • Paradise Island The Royal at Atlantis Resort
  • The Royal at Atlantis Paradise Island
  • Atlantis Royal Towers Autograph Collection
  • The Royal at Atlantis Autograph Collection
  • Royal Atlantis Resort
  • Resort The Royal at Atlantis
  • Atlantis Royal Towers
  • Royal Atlantis Paradise Island
  • The Royal at Atlantis Resort
  • The Royal at Atlantis Paradise Island
  • The Royal at Atlantis Resort Paradise Island

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.