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 Paradise Island •1 Room
 Paradise Island • 1 Room
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Comfort Suites Paradise Island

4-star property
Paradise Island Drive, Paradise Island, New Providence 1-855-201-7819
3.5 out of 5
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See all 18 travelocity Reviews

"Need better system for obtaining day passes for Atlantis " More

By a verified traveler on Fri 03 Mar 2023

Points Of Interest

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Hotel Description

4-star hotel near Versailles Gardens

Close to the beach

Your stay at this Paradise Island hotel places you within a 10-minute walk of Versailles Gardens and Cabbage Beach. Aquaventure and Ocean Club Golf Course are also within 2 miles (3 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the swim-up bar and enjoy free perks like full breakfast and free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$252* Per night/room Oct 4 - Oct 5

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room, 2 Double Beds (Super Saver)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Comfort Suites Paradise Island ratings based on 18 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Suites Paradise Island

Everyone (6) Couples (1) Family (11)
2 out of 5
The pool area and pool bar are still very nice. The interior of the hotel is showing its age. The AC units are very noisy and one of the people in my group had to have their's replaced because it was not cooling. My toilet rocked when you sat on it! The maintenance staff should be inspecting more frequently. I was also double billed for my stay and promised a refund 6 days ago which I still have not received.

Posted by , from CHALFONT on Aug 8, 2023

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Comment from Hotel Management

Aug 11, 2023 by Yendi Winder

Dear Matt,Thank you for taking the time to complete the online survey regarding your recent stay at Comfort Suites Paradise Island. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the concerns you have experienced on your recent visit. I have shared your feedback with all departments to better handle these types of situations differently in the future. Please allow me the opportunity to investigate the double billing mentioned.All Feedback from our Expedia members on their experiences is what we use o further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to host you again in the future. Kind regards,

1 out of 5
Hotel would not refund my first day after Jetblue cancelled flight. Hotel was notified same day of cancellation but refuses to refund. Breakfast wasn't great. If I booked Atlantis I would of had internet access in park .

Posted by on Jul 23, 2023

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Comment from Hotel Management

Jul 24, 2023 by Barbie Rolle

Dear Andrew Scott,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We apologize, on behalf of our hotel for failing to meet your expectations regarding the breakfast and internet concerns on your recent visit. Your feedback regarding the breakfast and internet are very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please contact your travel agent regarding the Jetblue canceled flight and your first night stay.We hope to see you again soon.Warmest regards,Management

5 out of 5

Posted by on Jun 12, 2023

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Comment from Hotel Management

Jul 3, 2023 by reservations

Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon.

2 out of 5

Posted by on Apr 18, 2023

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Comment from Hotel Management

May 8, 2023 by reservation

Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

4 out of 5
Need better system for obtaining day passes for Atlantis

Posted by on Mar 3, 2023

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Comment from Hotel Management

Mar 6, 2023 by Reservations

Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

4 out of 5
You cannot beat the location. Granted, some of the rooms and decor are dated but the staff is attentive, welcoming and everything was very clean.

Posted by on Feb 16, 2023

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Comment from Hotel Management

Feb 17, 2023 by Reservations

Thank you for staying with us. We appreciate your feedback!

4 out of 5
This is my 3rd trip to the Bahamas. First time I stayed at the Comfort Suites. The overall value of having access to Atlantis is fantastic. Daily breakfast is included which was good but I do wish there were more menu choices. As far as the staff friendliness is a hit and miss. The lady that helped setting up our city tour was great. The staff serving breakfast was okay. Some were very friendly, while others just simply didn't want to be there. Almost as if we were bothering them when you asked them about the flavors of the different pastries. As far as the appearance of the facility it is a bit outdated. The rooms could use a facelift. It wasn't a deal breaker considering how much I saved by having access to Atlantis. The one suggestion I have is to check the air conditioners. The one in our room sounded like a diesel engine. I didn't complaint about it because my family and I weren't in the room too long only for sleep. Overall I would recommend the Comfort Suites for families who are on a budget.

Posted by on Jan 18, 2023

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Comment from Hotel Management

Jan 20, 2023 by Reservations

Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

4 out of 5

Posted by , from fort Lauderdale on Nov 18, 2022

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3 out of 5
Was clean affordable

Posted by on Oct 6, 2022

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Comment from Hotel Management

Oct 8, 2022 by Reservations

Thank you for staying with us We appreciate your feedback.

5 out of 5
I enjoyed my stay

Posted by on Sep 11, 2022

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Comment from Hotel Management

Sep 12, 2022 by Cedrica

Good Morning Chisara! We're extremely happy that you enjoyed your stay with us! Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

About the Comfort Suites Paradise Island

Location Paradise Island Drive, Paradise Island, New Providence

Property Features

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. You'll find a 24-hour business center on site. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Comfort Suites Paradise Island. You'll have access to the outdoor pool at a partner property. Self parking is free. This 4-star Paradise Island hotel is smoke free.

  • 223 guestrooms or units
  • Full breakfast (free)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Suites Paradise Island offers 223 accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and microwaves can be requested.

  • Sitting area
  • Deep soaking tub
  • Minibar
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 7 AM to 10 AM.

Crusoe's Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Swimming nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property charges a utility fee and cleaning fee for guests age 12 and older.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Paradise Island Hotel
  • Comfort Suites Hotel Paradise Island
  • Comfort Suites Paradise Island
  • Paradise Island Comfort Suites
  • Comfort Suites Atlantis
  • Comfort Suites Bahamas
  • Comfort Suites Nassau
  • Comfort Suites Paradise Island Bahamas
  • Comfort Suites Paradise Island Hotel Paradise Island
  • Comfort Suites Paradise Island Hotel
  • Comfort Suites Paradise Island Paradise Island
  • Comfort Suites Paradise Island Hotel Paradise Island

You should know

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.