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4.1 out of 5

"The entire staff was absolutely unbelievably nice. Everyone was friendly and very accommodating and helpful. The property was absolutely beautiful ver ... " More

By a verified traveler on Sat 25 Sep 2021

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Deluxe Ocean Suite - 2 Queen Beds - Guaranteed

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

2 Bedroom Sapphire Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Ocean Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 Bedroom Azure Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Ocean Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Lapis Club Ocean Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Cove at Atlantis ratings based on 27 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Cove at Atlantis

Everyone (16) Couples (6) Family (7)
5 out of 5

Posted by , from BRONX on Mar 15, 2022

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1 out of 5
The water didn’t work 2 out the 4 nites

Posted by on Nov 12, 2021

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Comment from Hotel Management

Nov 14, 2021 by Atlantis Team

Dear Reggie Lee, Thank you for staying with us at the Atlantis. We are disappointed to hear about your experience. Your feedback will be shared with our management team as it gives us the opportunity to grow and improve. We sincerely apologize for this experience and truly hope that we will have the honor of welcoming you back to paradise again.

4 out of 5
The entire staff was absolutely unbelievably nice. Everyone was friendly and very accommodating and helpful. The property was absolutely beautiful very well-kept cleanliness was second to none only complaint is it seem they overcharged you for absolutely everything other than that perfect

Posted by on Sep 25, 2021

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Comment from Hotel Management

Sep 26, 2021 by Atlantis Team

Dear Kenneth James, Thank you so much for staying with us at The Cove and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon. The Atlantis Team

5 out of 5
Everything was clean, orderly and top of the line!

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 7, 2021 by Atlantis Team

Dear Guest, Thank you so much for staying with us at the Atlantis and for this great rating. We are happy to see that you had an amazing experience and can't wait to welcome you back to paradise again soon.

5 out of 5
It was quiet and a beautiful view. The pool and beach lounge chairs with canopies were broken. There needs I be a lot more lounge chairs as well.

Posted by on Jun 2, 2021

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Comment from Hotel Management

Jun 2, 2021 by Atlantis Team

Dear Valued Guest, Thank you for vacationing with us at The Cove. We are happy to hear that you enjoyed your time with us. At the Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality and amazing amenities. All of your feedback will be shared with our team as it also highlights opportunities for us to improve. Thank you so much for your feedback and we can't wait to welcome you back to paradise again soon!

5 out of 5
The Cove at Atlantis was very nice. It is a little more secluded than the Royal with a bit of a walk to the casino and most of the restaurants. It is okay for children and great for grownups. The beaches are fantastic. The water park was nice and the pools were clean and pristine. The staff was always happy. No welcoming.

Posted by on Mar 29, 2021

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Comment from Hotel Management

Mar 30, 2021 by Earlene C

Dear Valued Guest, Thank you so much for staying with us at The Cove and for this great review. We are happy to hear that you enjoyed your time with us. At the Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality and great amenities. Thank you again and we hope to welcome you back to paradise soon! The Atlantis Team

2 out of 5
This was our second year back. Very disappointed with the staff. The entire time we kept noticing how miserable the staff acted. They would mumble, not make eye contact. They were rude when you asked questions. They looked like they hated being their and it gave off a very negative response especially how much money we spent to be there. Really would not come back after that.

Posted by on Mar 23, 2021

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Comment from Hotel Management

Mar 27, 2021 by Earlene C

Dear Valued Guest, Thank you for staying with us at The Cove and for returning to the Atlantis! We are disappointed to hear about your unfavorable experience. The feedback you have left us will be shared with our management team to look further into as it gives us an opportunity to grow and improve. The Atlantis Team

4 out of 5
The location of The Cove is nice because its a little out of the madness of the Royal. Nice view of Dolphin Cay if on top floors. We weren’t happy that we booked in april 2019 and requested a king bed for our anniversary trip and only thing they made available were 2 queens. We felt like booking that far in advance the request could’ve been accommodated but when we complained upon checking in the management said that’s all they could do. The staff was all friendly and service was quick when we ordered room service or needed anything during our stay. The Cove pool is for adults only and by far the cleanest pool so I would recommend this hotel to couples just for that amenity alone. It’s not an adults only hotel, so families are there and have use of the cascades pool and beach. Fitness center is very close to the Cove and the Reef hotels which was a plus for us. The Mosaic restaurant in the Cove has an unbelievable breakfast buffet. It’s expensive so we only did one day but the options are endless. If we come back to Atlantis I would choose to stay at The Cove again for sure.

Posted by , from Pittsburgh on Feb 28, 2020

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Comment from Hotel Management

Feb 29, 2020 by The Cove at Atlantis Management Team

Hi Holly, Thank you for staying at The Cove and we are glad to see that you had a five star experience. Thank you for your great feedback and we hope to see you back in paradise again soon! - The Cove at Atlantis Management Team

5 out of 5
This property has all the amenities needed to enjoy a great vacation

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 4, 2020 by Atlantis Management Team

Thank you for staying at The Cove. We are happy to hear that you had an amazing time at Atlantis and enjoyed all the amenities we have to offer. We appreciate your feedback and hope to see you back in Paradise again soon. - Atlantis Management Team

5 out of 5
The room was excellent with plenty of room. The grounds and amenities were extremely beautiful.

Posted by on Jan 29, 2020

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Comment from Hotel Management

Jan 30, 2020 by Atlantis Management Team

Thank you for staying at The Cove. We are happy to hear that you had an amazing time at Atlantis and enjoyed all the amenities we have to offer. We appreciate your feedback and hope to see you back in Paradise again soon. - Atlantis Management Team

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