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The Cove at Atlantis

5-star property
Paradise Beach Drive, Paradise Island, New Providence 1-855-201-7819
4.3 out of 5
Very good!
See all 31 travelocity Reviews

"The entire staff was absolutely unbelievably nice. Everyone was friendly and very accommodating and helpful. The property was absolutely beautiful ver ... " More

By a verified traveler on Sat 25 Sep 2021

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Hotel Description

5-star beachfront resort with 3 restaurants

Beachfront retreat

Your stay at this Paradise Island resort places you within a 10-minute walk of Cabbage Beach and Paradise Lagoon Beach North. Also, Paradise Lagoon Beach South is within half a mile (1 km) and Versailles Gardens is within 2 miles (3 km).

Luxury amenities

This luxury resort features a private beach, free water park access, and a casino. Enjoy beachfront dining and relax with beach cabanas and sun loungers. There's fun for all ages with a lazy river and a children's club, and families will appreciate the onsite laundry facilities.

Free WiFi, balconies

Featuring conveniences like sitting areas and coffee/tea makers, the 600 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Balconies, DVD players, and room service are also available.

Ocean Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max
$400* Per night/room Oct 19 - Oct 20

Deluxe Ocean Suite - 2 Queen Beds - Guaranteed

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms (Sapphire)

Bed Count 1 King Bed Maximum Occupancy 6 Max

1 Bedroom Azure Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Ocean Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Deluxe Ocean Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Cove at Atlantis ratings based on 31 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Cove at Atlantis

Everyone (20) Couples (6) Family (7)
4 out of 5
The entire staff was absolutely unbelievably nice. Everyone was friendly and very accommodating and helpful. The property was absolutely beautiful very well-kept cleanliness was second to none only complaint is it seem they overcharged you for absolutely everything other than that perfect

Posted by on Sep 25, 2021

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Comment from Hotel Management

Sep 26, 2021 by Atlantis Team

Dear Kenneth James, Thank you so much for staying with us at The Cove and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon. The Atlantis Team

5 out of 5
Everything was clean, orderly and top of the line!

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 7, 2021 by Atlantis Team

Dear Guest, Thank you so much for staying with us at the Atlantis and for this great rating. We are happy to see that you had an amazing experience and can't wait to welcome you back to paradise again soon.

5 out of 5
It was quiet and a beautiful view. The pool and beach lounge chairs with canopies were broken. There needs I be a lot more lounge chairs as well.

Posted by on Jun 2, 2021

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Comment from Hotel Management

Jun 2, 2021 by Atlantis Team

Dear Valued Guest, Thank you for vacationing with us at The Cove. We are happy to hear that you enjoyed your time with us. At the Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality and amazing amenities. All of your feedback will be shared with our team as it also highlights opportunities for us to improve. Thank you so much for your feedback and we can't wait to welcome you back to paradise again soon!

5 out of 5
The Cove at Atlantis was very nice. It is a little more secluded than the Royal with a bit of a walk to the casino and most of the restaurants. It is okay for children and great for grownups. The beaches are fantastic. The water park was nice and the pools were clean and pristine. The staff was always happy. No welcoming.

Posted by on Mar 29, 2021

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Comment from Hotel Management

Mar 30, 2021 by Earlene C

Dear Valued Guest, Thank you so much for staying with us at The Cove and for this great review. We are happy to hear that you enjoyed your time with us. At the Atlantis, we pride ourselves on offering a uniquely Bahamian experience with warm hospitality and great amenities. Thank you again and we hope to welcome you back to paradise soon! The Atlantis Team

2 out of 5
This was our second year back. Very disappointed with the staff. The entire time we kept noticing how miserable the staff acted. They would mumble, not make eye contact. They were rude when you asked questions. They looked like they hated being their and it gave off a very negative response especially how much money we spent to be there. Really would not come back after that.

Posted by on Mar 23, 2021

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Comment from Hotel Management

Mar 27, 2021 by Earlene C

Dear Valued Guest, Thank you for staying with us at The Cove and for returning to the Atlantis! We are disappointed to hear about your unfavorable experience. The feedback you have left us will be shared with our management team to look further into as it gives us an opportunity to grow and improve. The Atlantis Team

4 out of 5
The location of The Cove is nice because its a little out of the madness of the Royal. Nice view of Dolphin Cay if on top floors. We weren’t happy that we booked in april 2019 and requested a king bed for our anniversary trip and only thing they made available were 2 queens. We felt like booking that far in advance the request could’ve been accommodated but when we complained upon checking in the management said that’s all they could do. The staff was all friendly and service was quick when we ordered room service or needed anything during our stay. The Cove pool is for adults only and by far the cleanest pool so I would recommend this hotel to couples just for that amenity alone. It’s not an adults only hotel, so families are there and have use of the cascades pool and beach. Fitness center is very close to the Cove and the Reef hotels which was a plus for us. The Mosaic restaurant in the Cove has an unbelievable breakfast buffet. It’s expensive so we only did one day but the options are endless. If we come back to Atlantis I would choose to stay at The Cove again for sure.

Posted by , from Pittsburgh on Feb 28, 2020

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Comment from Hotel Management

Feb 29, 2020 by The Cove at Atlantis Management Team

Hi Holly, Thank you for staying at The Cove and we are glad to see that you had a five star experience. Thank you for your great feedback and we hope to see you back in paradise again soon! - The Cove at Atlantis Management Team

5 out of 5
This property has all the amenities needed to enjoy a great vacation

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 4, 2020 by Atlantis Management Team

Thank you for staying at The Cove. We are happy to hear that you had an amazing time at Atlantis and enjoyed all the amenities we have to offer. We appreciate your feedback and hope to see you back in Paradise again soon. - Atlantis Management Team

5 out of 5
The room was excellent with plenty of room. The grounds and amenities were extremely beautiful.

Posted by on Jan 29, 2020

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Comment from Hotel Management

Jan 30, 2020 by Atlantis Management Team

Thank you for staying at The Cove. We are happy to hear that you had an amazing time at Atlantis and enjoyed all the amenities we have to offer. We appreciate your feedback and hope to see you back in Paradise again soon. - Atlantis Management Team

4 out of 5
There were a lot of children around, in the Cove suites and the beach area. Also at the adults only restaurant SIP SIP. I was under the impression that the Cove was adults only. Apparently it’s not. There were no vegan options at most of the restaurants throughout Atlantis. I couldn’t even get soy or almond milk at most of them. And the buffet breakfast is a rip off. They have hardly any breakfast options. I don’t want to eat breakfast at Starbucks when I’m on vacation...

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 27, 2020 by The Cove at Atlantis Management Team

Dear Travelocity Guest, Thank you for spending your vacation at The Cove. For those reading this review, The Cove is not an adult-only hotel; however, the Cove Pool is an adult-only pool (18+). The beachfront dining at Sip Sip is also 18+, but dining at Sip Sip by the pool deck is open for everyone. We hope to see you back in paradise soon again. - The Cove at Atlantis Management Team

5 out of 5
Like? 1. Sea breeze in my room. 2. Cats. They are cute, and add a lot of character to the site. 3. Egrets. Pretty, and nice to see hanging out. 4. View from balcony. Improvements? 1. Shuttles are nice. Segway rental would be nicer.

Posted by on Jan 18, 2020

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Comment from Hotel Management

Jan 19, 2020 by The Cove at Atlantis Management Team

Dear Travelocity Guest, Thank you for staying at The Cove and we are happy to see that you enjoyed your stay. We will take your recommendations into review! - The Cove at Atlantis Management Team

About the The Cove at Atlantis

Location Paradise Beach Drive, Paradise Island, New Providence 0

Property Features

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with cabanas (surcharge). At The Cove at Atlantis, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and golf lessons. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. This luxury resort also offers a complimentary water park, an outdoor pool, and a children's pool. Parking is available for a fee. This 5-star Paradise Island resort is smoke free.

  • 1 building
  • 600 guestrooms or units
  • 22 levels
  • 3 dining venues
  • 200000 sq ft of conference space
  • 18580 sq m of conference space
  • Casino
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Outdoor pool
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 6
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Cove at Atlantis offers 600 accommodations with DVD players and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries. This Paradise Island resort provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony
  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Fish by José Andrés - This fine-dining restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.

Sip Sip - This beachfront restaurant specializes in Caribbean cuisine and serves lunch only. Open daily.

Mosaic - Overlooking the garden, this buffet restaurant serves breakfast and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

6 outdoor tennis courts and a complimentary water park with a lazy river and waterslides are featured at the resort. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golf driving range on site
  • Water skiing nearby
  • Golf lessons on site
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Basketball on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Mandara Spa Atlantis. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The antigen testing fee for COVID-19 is waived for up to 2 guests per booking. Guests should contact the concierge upon arrival to schedule departure health screenings.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. On-site PCR and antigen/rapid COVID-19 testing are both available for a fee; reservations are required for on-site testing.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Property confirms they are implementing enhanced cleaning measures
  • Reservations are required for onsite COVID-19 testing
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlantis Cove
  • Cove Atlantis
  • Cove Atlantis Hotel
  • Cove Atlantis Hotel Paradise Island
  • Cove Atlantis Paradise Island
  • Cove Atlantis Autograph Collection Resort Paradise Island
  • Cove Atlantis Autograph Collection Resort
  • Cove Atlantis Autograph Collection Paradise Island
  • The Cove at Atlantis Autograph Collection
  • The Cove Atlantis Autograph Collection
  • The Cove Atlantis
  • Cove Atlantis Resort Paradise Island
  • Cove Atlantis Paradise Island
  • Cove Atlantis
  • Resort The Cove at Atlantis Paradise Island
  • Paradise Island The Cove at Atlantis Resort
  • The Cove at Atlantis Paradise Island
  • The Cove at Atlantis Autograph Collection
  • The Cove Atlantis Autograph Collection
  • The Cove Atlantis
  • Resort The Cove at Atlantis
  • Cove Atlantis Resort
  • Cove Atlantis Paradise Island
  • The Cove at Atlantis Resort
  • The Cove at Atlantis Paradise Island
  • The Cove at Atlantis Resort Paradise Island

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.