4.5 out of 5

"You read words on the website like Ultra Luxury.. 5 star and U read the comments and expect Heaven. I can not fault the staff,they are good. But hones ... " More

By a verified traveler on Sun 12 Aug 2018

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Hotel Description

5-star beachfront resort near Cabbage Beach

Beachside getaway

Within 6 miles (10 km) of this resort, you'll find Cabbage Beach and Paradise Island Golf Club. Ocean Club Golf Course and Queen's Staircase are also within 6 miles (10 km).

Luxury amenities

This smoke-free resort features a private beach, free water park access, and a casino. Spend a day at the beach snorkeling, or relax with beach cabanas and sun loungers. Bring the family and enjoy the lazy river, children's club, and children's pool.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 600 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include balconies, 24-hour room service, and DVD players.

Ocean Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max
$550 per night

Deluxe Ocean View - 2 Queen Beds - Guaranteed

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms (Sapphire)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Azure Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Indigo Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Deluxe Ocean Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Cove at Atlantis, Autograph Collection ratings based on 35 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Cove at Atlantis, Autograph Collection

Everyone (15) Couples (2)
5 out of 5
Great hotel. Your away from the traffic of Atlantis. Since there is so much demand on this location the staff is indifferent toward end customer. At these prices I want to be made feel special, not the case here lol. Hotel is getting old. It needs to be touched up. The pools should be heated in the adults only pool as it is in a shady area. Lots of peeling paints and broken fixtures. Still very beautiful and high end.

Posted by on Jan 21, 2019

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Comment from Hotel Management

Jan 22, 2019 by Atlantis Management Team

Hi KDez, Thank you for staying at The Cove. We are happy to hear you enjoyed your stay! We appreciate your feedback and can't wait to welcome you back to Paradise again soon. - Atlantis Management Team

5 out of 5
This hotel is simply amazing. Its one of the best hotels I have stayed at. They truly live up to the 5 star standard.

Posted by on Dec 13, 2018

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Comment from Hotel Management

Dec 14, 2018 by Atlantis Management Team

Hi Travelocity Guest, Thank you for staying at The Cove. We are happy to hear you enjoyed your stay! We appreciate your feedback and can't wait to welcome you back to Paradise again soon. - Atlantis Management Team

5 out of 5
Super nice resort. Be prepared to spend top $$$, but it is worth it.

Posted by on Oct 8, 2018

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Comment from Hotel Management

Oct 8, 2018 by The Cove at Atlantis Management Team

Dear Travelocity Guest, Thank you for staying at The Cove at Atlantis. We are glad you enjoyed your vacation! We appreciate your feedback and cannot wait to welcome you back to Paradise soon. - The Cove at Atlantis Management Team

5 out of 5
We had a great time.! We would stay there again. The only suggestion is to have healthier options on their lunch menus at the Cascade Grill and Cascades.

Posted by on Sep 6, 2018

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Comment from Hotel Management

Sep 6, 2018 by The Cove at Atlantis Management

Thank you for staying at The Cove. We are glad that you enjoyed your vacation and thank you for your feedback. We hope that we will see you back at Atlantis soon. - The Cove at Atlantis Management Team

3 out of 5
The food was not good at any resteraunts. 22nd floor or anywhere I ate at the Atlantis. I did have a decent hamburger at Sip Sip beach bar. The price you pay to stay at the Cove vs what you get is a total rip off. I would not suggest this hotel to anyone. It’s over priced for what you get.

Posted by , from Florida on Aug 18, 2018

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Comment from Hotel Management

Aug 21, 2018 by - Atlantis Management Team

Dear R, Thank you for staying at The Cove. We really appreciate your feedback and have passed this along to the Executive Team, so that we can continue to improve the guest experience. We hope to see you back on Paradise Island again soon. - Atlantis Management Team

3 out of 5
You read words on the website like Ultra Luxury.. 5 star and U read the comments and expect Heaven. I can not fault the staff,they are good. But honestly, it's pretty average. Rooms are adequate. Amenities are ok. Small bottles of water compared to the 4star Atlantis. Deluxe ocean view rooms are average. Very clean. Spacious bathrooms. Buy definitely not ultra luxury. I've stayed in 4 star hotels with a lot better looks, rooms and amenities for Half the price. I think people hype this place waaaay too much. Yes the building is beautiful. Very expensive restaurants, great service.. but if you look it straight as it is, it's rooms are just like the atlantis next door, except the service & cleanliness are a lot better. Ultra Luxury you expect a lot more than just a nice building & private-ish pools. Maybe I expected a lot more. It's expensive, and honestly, ultra luxury, like website states u expect Branded Robes, branded slippers..bigger bottles of COLD water..more Shade at adults only pool.. free airport shuttle..not just a cheap bag and cheap flip flops. Small Bottled water are given at night..for what?I need it cold, for the day. @$600 a night I expected more, I get the same (except for beautiful buildings) same as a Hilton...atleast at some Hiltons that cost less you get free breakfast.

Posted by on Aug 12, 2018

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Comment from Hotel Management

Aug 21, 2018 by - Atlantis Management Team

Dear Sharon, Thank you for staying at The Cove. We really appreciate your feedback and have passed this along to the Executive Team, so that we can continue to improve the guest experience. We hope to see you back on Paradise Island again soon. - Atlantis Management Team

5 out of 5

It was amazing

We enjoyed the hotel and the activity very much we cant wait to go back again

Posted by , from NY on Jan 22, 2018

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Comment from Hotel Management

Jan 22, 2018 by The Cove at Atlantis Management Team

Dear AA, Thank you for staying at The Cove and we are happy to hear that you enjoyed our hotel and activities offered. Thank you for your feedback and we can't wait to see you back in paradise again soon! -The Cove at Atlantis Management Team

5 out of 5

Great facility. Bring your walking shoes.

Had a great time at the Cove at the Atlantis. The facility is fantastic with all of the amenities of a five star resort. Restaurants were wonderful but be certain to make advances reservations if possible. The Atlantis is huge and the amount of walking to get to experience everything is a bit overwhelming from the Cove area. If you are at all limited is your ability to get around, stay at the Royal towers. Great vacation

Posted by on Dec 20, 2017

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Comment from Hotel Management

Dec 21, 2017 by The Cove Atlantis Management Team

Dear Travelocity Guest, Thank you for staying at The Cove Atlantis and we are glad you had a five start stay with us! Thank you for your feedback and we hope to see you back in Paradise soon. - The Cove Atlantis Management Team

4 out of 5

Very nice, but "club" attracts a lot of noisy cars

The hotel was beautiful, but we had a room on the 5th floor above the entry. Cars were coming to the "club" almost all night revving their engines (expensive cars with loud mufflers), so disrupted sleep.

Posted by , from oregon on Nov 13, 2017

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Comment from Hotel Management

Nov 16, 2017 by The Cove Atlantis Management Team

Dear Sue, Thank you for spending your vacation at The Cove Atlantis. We are disappointed to hear about your experience with your room. We want each guest to have an amazing experience and we will take your feedback into review. We hope to see you back in paradise soon again. - The Cove Atlantis Management Team

1 out of 5

1 star

I am writing to make you aware of the unbelievably poor customer service I have received at the The Cove Atlantis. From March 24th I stayed at your hotel for 3 nights in room 2819, on the second floor. We picked your hotel because my previous, more pleasant stays at your hotel. During my time there, I came across multiple issues and had numerous complaints, which many of your staff members chose to ignore. My purpose of writing you this letter is to get you noticed about the serious matter and altogether asking for compensation of the same. As I mentioned to your receptionists and housekeeping manager within minutes of walking into the room, the accommodation was unsatisfactory in the following ways (please reference attached images): 1. I was given an Ocean Suite room with 2 queen beds, as oppose to the 1 king bed which I had paid for online. Thus, I was paying for something that I did not purchase. 2. Upon entering the room, there were stains all over the floor, which the housekeeping manager claimed were paint stains that could not be removed. 3. There was also a liquid that was spilled on the carpet, which left the carpet still wet upon our entry. 4. There was garbage (dirty straw and cups) left in the room. 5. There was a light bulb out in the bathroom. 6. There were nails poking through the cabinet walls, into the other cabinets, which I sliced my finger open on. 7. There were broken tiles in the bathroom. 8. Someone’s earrings were left on the floor of the shower w

Posted by , from nj usa on Mar 28, 2017

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Comment from Hotel Management

Jun 21, 2017 by The Cove Atlantis Management Team

Dear Travelocity Guest, We are disappointed to hear about your experience as we pride ourselves on delivering an amazing vacation experience. We will pass along your comments to our employee training departments for review. We do hope you will give us another chance and visit us for a truer Atlantis experience in the future. Thank you. –The Cove Atlantis Management Team

About the The Cove at Atlantis, Autograph Collection

Location Paradise Beach Drive, Paradise Island, New Providence 0

Property Features

Simply walk outside to feel the sun on your face at the sand beach. Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Cove at Atlantis, Autograph Collection like a marina and a complimentary water park. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury resort also offers an outdoor pool, a children's pool, and outdoor tennis courts. For a fee, parking is available. This 5-star Paradise Island resort is smoke free.

  • 1 building
  • 600 guestrooms or units
  • 22 levels
  • 2 dining venues
  • 200000 sq ft of conference space
  • 18580 sq m of conference space
  • Casino
  • Nightclub
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • On private beach
  • Free water park access
  • Outdoor pool
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 6
  • Free area shuttle
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Sofa bed
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Nassau (NAS-Lynden Pindling Intl.) (21.4 km / 13.3 mi)
  • Property shuttles: Free area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Cove at Atlantis, Autograph Collection offers 600 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries. This Paradise Island resort provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony
  • Sitting area
  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The Cove at Atlantis, Autograph Collection has 2 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Entertainment

The Atlantis Resort offers a wealth of adventure and entertainment. Highlights include



The Marine Habitat, considered the largest of its kind in the world. Eleven lagoons display more than 250 species. Underground tunnels and grottos provide face-to-face views of sea creatures from around the world.



Dolphin Cay, a dolphin interaction and education center whose residents include dolphins displaced by Hurricane Katrina.

The Dig, an archaeological-style maze of underground passageways woven into a marine habitat, with underwater vistas of the ruins of a “lost city.”

The Atlantis Casino, with 1,000 slot machines and 100 table games. Open 24 hours.

Marina Village, with shopping, dining, and entertainment in a marketplace setting.

A wide variety of trendsetting nightclubs.

Nearby Activities

Both the adults-only Ultra-Pool and the family-friendly Cascades Pool are available exclusively to The Cove at Atlantis, Autograph Collection guests. Chaise longues, day beds, and rental cabanas surround the Ultra-Pool, mosaic tiles adorn the bottom, and a cluster of persimmon daybeds floats in the center of the water. Waters are relatively shallow (4 feet) to encourage mingling.

The Cascades Pool has a sloped, beach-style entry formed by a waterfall.

The Cove at Atlantis, Autograph Collection faces picture-perfect Cove Beach and Paradise Beach, with white sands and clear turquoise waters. A water-sports center by the Paradise Lagoon rents nonmotorized equipment.

Aquaventure, a 63-acre water extravaganza, features a river ride with high-intensity rapids and wave surges, and the Power Tower with four exhilarating water slides. For extra excitement, both attractions incorporate special effects in the darkness of the tunnels and caves.

A state-of-the-art sports center features a dedicated yoga/cardiovascular studio, a separate weight-training area, a spinning studio with DJs spinning dance music, and fitness classes held indoors or on the beach. Climber's Rush challenges all levels with 12 rock-climbing surfaces, each with numerous routes. The Atlantis Activities Center has 10 tennis courts, two basketball courts, and a lap pool. Surcharges apply for all three facilities, except the lap pool.

Mandara Spa Atlantis brings together ancient Balinese healing touches, traditional European therapies and natural elements indigenous to The Bahamas. Taking of the Waters offers warm and cold plunge pools as well as steam and sauna rooms in both the women and men's private lounge areas. Additionally, couples can enjoy the Couple’s Spa Suite and the women's area includes a relaxing aromatherapy room while the men can indulge in exclusive "Time for Men" barber services or watch the plasma TV in their lounge room.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Tennis lessons on site
  • Beach volleyball on site
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

  • Sauna in spa
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Special check-in instructions:

There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per day

The charges below are included in your overall room price:

  • Resort fee

The resort fee includes:

  • Fitness center access
  • Shuttle service
  • Internet access
  • In-room coffee
  • In-room bottled water
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 16 per night
  • Valet parking fee: USD 16 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlantis Cove
  • Cove Atlantis
  • Cove Atlantis Hotel
  • Cove Atlantis Hotel Paradise Island
  • Cove Atlantis Paradise Island
  • Cove Atlantis Autograph Collection Resort Paradise Island
  • Cove Atlantis Autograph Collection Resort
  • Cove Atlantis Autograph Collection Paradise Island
  • Cove Atlantis Autograph Collection
  • The Cove at Atlantis Autograph Collection
  • The Cove Atlantis Autograph Collection
  • The Cove Atlantis

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.