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Friendly staff food was good hotel need renovation.

This is by far the best hotel in Varadero. The place is new, so expect all the modern goods! Nicest rooms, baths, service was top notch! So clean! Also the entertainment was great!!! Never a dull moment! Food was good too & just the fact that the areas were all so clean & sleek looking makes it a 5 star stay! Do not hesitate! We absolutely loved with and traveled with our 6 month old! The beach is 10 star of course! Cannot day enough good things!

Not what I expected for a 4 star All-Inclusive Hotel in Varadero. I had to be changed rooms because the 1st one was Full of Mold Room# 5107. I was changed to Room #5219 and the TV and Remote did not work, our room wass full of dust and the Sheets and Blanket smelled like dirt and dust and on the closet floor. I went to the Reveption Multiple times to get a replacement and they had none available. The cleaning lady finally the next day sais she would.have theme washed and a Lie all she did was fold them and put them on top of the couch. Thankfully I was there for 2 days Only for my Honeymoon. The staff was very Nice. The food was Not all that good almost the same stuff all the time and not alot of options. I would say take your money somewhere else. Its too expensive for poor quality and service. I will Not be Returning to this Hotel. They did give us a Bottle of Rum and Late checkout for our Honeymoon but that was all. Overal I am.not very Happy but it is what it is. The people are very nice and the Beach is Beautiful

El Hotel no esta presentable,las personas mal educada

The food, the staff, the beach , everythingwas excellent

Very good service and good room. We are recomended