Book Hotels in East Northport, NY

"Building felt out of date and upkeep was lacking. Cleanliness acceptable"

"This was our second stay at this hotel, and unfortunately both visits came with multiple issues. During our first stay in early April, we experienced ongoing problems right from check-in. We were required to check in and out and pay a deposit twice, which was frustrating. Once in the room, the air conditioning didn’t work, even after maintenance attempted to fix it. The TV was also not functioning and required another technician visit. On top of that, the shower had no hot water when using the showerhead—it was freezing cold—and the bathroom had a strong sewer-like odor. We decided to give the hotel another chance this past weekend in May, but things did not improve. We woke up to ants crawling all over the nightstand, which was extremely unpleasant. The exterior access door did not lock, raising safety concerns. The hallways had noticeable fresh stains, and garbage cans were overflowing. Additionally, the front desk staff appeared disengaged and spent more time on their phones than assisting guests. Overall, these repeated issues made both stays disappointing. We had hoped for a better experience the second time around, but unfortunately that was not the case."

"Everything was great"

"I was very disappointed in the staff in general. at the hotel the front desk check-in. She was rude. No welcome, greeting or other kindness. Our interaction with staff at breakfast was also rude. There’s no sign to explain self seating or self service. Both questions were asked of staff and their response was very rude. I’m sorry but if nothing is explained and the client is not informed, we assume certain services. When we checked out, there was no one at the desk. 9am on a Saturday. We waited. Finally after making eye contact multiple times with what seemed to be a manager wandering around the bar, he came over. Asked what we needed. Then he went into the staff office then said someone else would be with us a some point. No apology, no explanation, no service. We left the card keys and left. This all seems unacceptable at a high end Hyatt property."

"If you're stay for a few hours or a night it's great . Rooms are ok and not bad for the money."

"Ok"