"Hotel is well maintained overall but our room had issues. The air handler/air conditioner was extremely loud and vibrated the floor. It would wake us ... " More
In suburbs
You'll be within half a mile (1 km) of NYCB Theatre at Westbury and 2 miles (3 km) of Cantiague Park with a stay here. The Space at Westbury and Eisenhower Park are also within 3 miles (5 km).
Luxury amenities
A full-service spa, a 24-hour gym, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free valet parking. Enjoy the indoor pool and perks like free self parking and a free area shuttle.
Dec 8, 2021 by GM_VIANA HOTEL
Thank you for your feedback, James. We are thrilled you enjoyed your stay with us, however, we apologize for the inconveniences you encountered during your stay. We encourage our guests to come to the front desk with any issues that may arise, as we will happily rectify them immediately. We hope to welcome you back again, soon, for a perfect stay!
Jun 23, 2021 by Takir Rafiq General Manager
We are sorry to hear about the issue you have encountered. We would have been happy to have notified the guest above. If you would have simply made a call to the desk. We have security overnight and he would have been happy to put a stop to it. If we aren't aware of a noise issue We can't stop it. In the future please feel free to call. Thank you!
Mar 31, 2021 by GM_VIANA HOTEL
We are very sorry you enjoyed a less than perfect stay with us. Please reach out to me directly so we can discuss how we could have made your experience better. Your satisfaction is very important to us. Thank you, I look forward to hearing from you!
Mar 16, 2021 by GM_VIANA HOTEL
Thank you for your excellent review! We are thrilled that you enjoyed your stay and dining experience with us. We look forward to welcoming you back again, soon!
Mar 3, 2021 by GM_VIANA HOTEL
Thank you for your excellent review of the Viana Hotel and Spa. We are thrilled you enjoyed your stay with us! We look forward to welcoming you back again soon.
Dec 8, 2020 by Takir R. - General Manager
Thank you for your feedback. There is a large illuminated sign at the top of the hotel on the outside facing Brush Hollow Road. We are a 24 hour hotel and therefore have lights on at all times. We hope you were treated to excellent customer service during your stay.
Nov 30, 2020 by Takir R. - General Manager
Thank you for your stellar review of the Viana Hotel and Spa. We are so glad to see how much you enjoyed your stay. We look forward to welcoming you back again for another great experience.
Sep 6, 2020 by Takir R. - General Manager
Thank you for your stellar review. We look forward to providing your next excellent stay soon.
Nov 12, 2019 by Takir Rafiq General Manager
We are happy to hear you enjoyed your stay. From the friendly service to the great tasting food in Marco Polo. We hope to see you soon!
Jul 13, 2019 by Takir Rafiq General Manager
We are sorry to hear that you were less than thrilled about the size of the pool. Unfortunately our pool is more for exercising rather than for recreational use. We hope that you enjoyed the rest of the amenities we have to offer. We also hope that the customer service was second to none. Thank you for your patronage.
Viana Hotel and Spa, Trademark Collection by Wyndham offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour business center, 4 meeting rooms, and limo/town car service are available. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A 24-hour fitness center, a sauna, and tour/ticket assistance are also featured at the luxury Viana Hotel and Spa, Trademark Collection by Wyndham. Free self parking and valet parking are available. This 4-star Westbury hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking
Viana Hotel and Spa, Trademark Collection by Wyndham offers 116 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM and 10:00 AM.
Marco Polo - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.
The spa is open select days. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for one night's stay on the guest's credit card for any bookings where payment will be made at the hotel, instead of at the time of booking.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus eco-friendly cleaning products.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.